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    Union Mills

    4.5 (2 reviews)
    Open 8:00 am - 6:00 pm

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    8 years ago

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    Petco

    Petco

    (73 reviews)

    Love this Petco, this is where I adopted my adorable kitty! Back in the days before Covid when they…read morecould partner with local shelters, they had a Kitty Palooza weekend. Grieving the unexpected loss of my 3 year old Bengal, I was searching online for kittens and saw one that I couldn't stop thinking about. When I called Petco, they were closing for the day but told me the cat had not been adopted and they would make sure that she was there in the morning. I arrived at 10am and the minute they opened the cage and handed her to me, she couldn't stop purring and I couldn't stop smiling! She is the sweetest, most affectionate and playful kitty and I couldn't be happier. Now 2.5 years later, I'm shopping at Clackamas Promenade which I often do, and noticed Petco over by Target. In all this time, I had never come back! I had been there to adopt the kitty but at the time, never realized it was a Petco. Crazy! Especially since Petco is the only place I buy kitty litter since they carry SoPhresh, the absolute best litter on the market. Little tracking, no oder, scoops easily and lasts. 14 pounds cost just $6.99; $5.99 if you refill a jug, saving you a dollars and the environment. Coincidentally I had my 14 pound refill jug in my car trunk as I was planning on going to Petco Unleashed on the roundabout way home. I wondered in to fill up on kitty litter and check out the store since it's located in an area that I frequent. It's a large Petco with a unique footprint. When you enter, there are cash registers and the pet supplies are to the left, up a few steps. There are lots of dog toys, beds and clothing, along with food, bones and other dog supplies supplies. Some super cute pull toys! Also lots of cat supplies; dry and wet food, treats, beds, scratching posts, toys, and of course the refill station for SoFresh. Management - please look into carrying Nulo brand dry cat food. If Petco carried, I could take care of all my cat needs at one store. Petsmart and Broadway Pet carry Nulo, specifically the Hairball Management version that works and is a necessity for my two long haired cats. In the back area of the store, with a nautical theme, are the fish, lizards, and other small critters. The area was very clean with no fish or animal smell. They also groom dogs at this location. The staff is super friendly. The best part of my visit was getting to cuddle a Golden Doodle puppy who as there with his owner. The cashier gave me some treats to give the puppy, which we both enjoyed! He, the treats; me the love. Glad the receptors in my brain we're working that day and made the connection that there is a Petco at Clackamas Prominade. When I empty the last of the litter into the kitty litter pan, I always put the empty jug in my car so that when I pass a Petco, I can refill. This Petco is now on the list!

    Made an appointment for a full bath, haircut, glands and nails for my dog. Petco has been grooming…read moremy dog for years. I Uber'd up there and was told that they couldn't groom her unless I had a note from my vet saying it was okay to groom her when she has a minor heart murmur. Vetco (Petco's mobile vet service) diagnosed her 3 years ago. You don't have that on file when your company was the one that treated her? So, $50 of Uber rides and half of a wasted day and I didn't get any grooming done. Never going back to this location. Read all of the other reviews, they're just as bad.

    Petco

    Petco

    (40 reviews)

    Everything. I found what I needed and the associate was friendly. The store was clean and well…read moreorganized.

    To start, Hunter was wonderful! Despite being clearly busy, he made sure to keep an eye out on the…read morefront and acknowledge us (by politely saying excuse me as they passed us by). They greeted us at the register and seemed to genuinely want to be helpful and attentive. My family and I asked for help picking out some Cherry Shrimp and Hunter happily walked us back to pick them out. The register got a line built up and Hunter politely excused themselves to check out the people waiting. We were more than happy to wait for our turn, as we understood the register mattered more. Unfortunately, all of our troubles came when Tara walked up suddenly to help us instead.... She immediately had an attitude with my curious [and respectful] toddler who was standing in front of the tank and interrogated us adults about the tank we had with "Is your tank established??" in a blunt snooty tone. Not wanting us to get off on the wrong foot, I tried to keep the tone cheerful and responded with a smile and a "Yes". Before I could even finish that one word, she interrupted with "How many days?" and waited in silence staring at me to answer. This began to feel less like a helpful interaction at a store and more like a bully relishing in a moment... I hesitantly answered "Three days..." SHE SNORTED AT ME and sneered "That's not established." She went on a spiel about tank cycling, bacteria loading, fish health, etc, etc. which would have been fine IF she was doing to teach and encourage.... instead she was enjoying making us feel stupid and herself superior. I was embarrassed, shocked, and totally caught off guard with her pompous attitude. I'm plenty used to dealing with annoying dog snobs online, but to have an animal snob be THIS bold and rude to a customer face to face, especially in front of our kids, was beyond my comprehension. I do not have a thin skin.... I run dogs in Agility and have been part of the purebred dog community for years where things can get a little cutthroat in certain corners. Needless to say, we left without any shrimp even with her huffy "I'll still get you the shrimp if you want..." She ruined what was a happy moment getting more supplies for our kid's birthday tank. Coming from an ex-animal snob, dog trainer, and ethical dog breeder: Caring about animals doesn't need to come at the cost of bullying people.

    Annie’s Grooming - Fiona

    Annie’s Grooming

    (15 reviews)

    Soft and very clean puppies. Wished there was more fragrance to the pups, but overall very happy…read morewith their services!

    I had a very upsetting experience here with my dog, Oscar,who is blind and has a known history of…read moredistress with dryers. At a previous appointment, we had specifically discussed making arrangements to avoid putting him in the dryer. Despite that, I was told during this visit that he was placed in and dryer and made that same distress sound. I was also asked to come in three hours earlier than my scheduled time and he would be ready in 2-3 hours. When I hadn't heard anything, I called and was then told he would not be ready until much later. No one contacted me to let me know there was a delay or that there has been an issue. What was most disappointing was how my concern was handled by the owner, Andrea when I arrived. Instead of acknowledging the communication breakdown or my concern for my dog, I felt dismissed and argued with rather than listen to. Instead of acknowledging my concerns about a blind senior dog in distress, I was made to feel like I was the problem for speaking up. To make matters worse, the owner told me not to bring Oscar back, calling me argumentative. Pet owners should be able to advocate for their dog's safety and comfort without being dismissed or penalized for it. Oscar appears to be okay, and I am grateful for that. But this experience was stressful, unprofessional, and not appropriate for a dog with known special needs. Oscar has been going to Annie's for a long time. Very disappointing, stressful and my dog did not get groomed in the 4 hours he was there.

    Union Mills - petstore - Updated May 2026

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