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Union Auto Group

3.9 (12 reviews)
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Trade-In Solutions - Trusted car buyers, in the West Los Angeles area, since 2017.

Trade-In Solutions

(502 reviews)

Sawtelle

I found them by accident on Auto Trader and honestly had no expectations. Called on a Wednesday,…read moreand Jess picked up -- a real person, no machine, no hold music. She was warm, helpful, and never once tried to push me toward anything. I told her I wanted to come in Friday and asked if they could hold the car. She said yes, no deposit required. That alone told me a lot about how these people operate. When I got there, the boss was around too -- relaxed, straightforward, no pressure. The young guy who took me on the test drive was great -- you can tell he genuinely loves what he does. That kind of enthusiasm is rare, and it made the whole experience easy. And at the front desk, I was greeted by a young lady whose name -- I promise I am not making this up -- is Jennifer Lopez. Lol. I bought a 2021 Tesla Model Y. When I got home and ran the numbers myself, I was off from their figures by three dollars. Three. No hidden fees, no surprise add-ons -- just taxes and DMV, exactly as discussed. They also buy and sell used vehicles, electric cars especially, so whether you're buying or selling it's worth giving them a call. Couldn't be happier with the experience. Would absolutely go back and would recommend them to anyone tired of the usual dealership runaround. Thank you to Jess, to the boss, to the test drive guy, and to Jennifer Lopez -- you're all great. Antonio

I found Trade-in Solutions on Caredge.com and Cargurus.com originally, and based on the yelp…read morereviews and the great call I had with Jennifer from the dealership who followed up on my online inquiry about a 2023 Tesla Model Y they had in stock, I decided to book a test drive the next day (May 20th!) The listed price on their website for the VIN 7SAYGDEE2PA109095 was $29,388 as of May 19th when I looked and sent in the inquiry about the car online after-hours. Jennifer called in the morning May 20th and helped me set up the test drive same-day and was very helpful. The staff were all very nice, patient, and accommodating. They let me test drive + inspect the vehicle from head to toe. Adam led me on the test drive and let me test out everything I wanted to test out. After the test drive, one of the managers Jess sat me down in her office to talk purchase numbers - frankly I was ready to purchase the car immediately after how patient and upfront every one of their staff members had been! Sadly, that is where the pleasantries ended. Jess wrote up an out-the-door price that listed the car as $30,888. This was an increase in price overnight of $1500. I mentioned to Jess that it appears they had raised the price since I viewed it online, and that I felt a little bait and switched, but that if they would honor the original price they had listed the car for, I was still interested in purchasing it. Jess quickly hurried me out the office after going to talk to the store manager or someone, and reassured me that she would contact me regarding the pricing history of the car. She did, just 30 minutes later when I had sat down for lunch with my family. Jess insisted that I had been viewing a different VIN from a car that was now in Seattle despite the screenshots I have uploaded to this review proving the price increased unexpectedly (thankfully I still had their dealership's website open from the night before on my laptop when I got home, and I was able to download the original web page proving the price for this exact VIN was indeed originally $29,388 before I came in to test drive!) To stop the arguing and unnecessary back-and-forth, I asked her politely to confirm that the new price of $30,888 was the price they were going to stick with, and she confirmed that this was indeed the price they would stick with and that there was no changing the price. She further insisted that I was the one who was mistaken and that the car I viewed was not in their possession, and thanked me for coming in anyways and to have a nice day. While this kind of practice is not uncommon, reading the reviews on here for this dealership really did not lead me to expect this kind of bait-and-switch behavior! If Jess had simply told me they had a pricing error and the dealership wanted to sell the car for $30,888 and not $29,888, I would have accepted this and purchased the car anyways especially considering how accommodating the staff had been, but to lie to my face and try to convince me I was delusional? This goes against my moral compass and I cannot in good conscience support behavior like this. I am uploading pictures of the sales sheet and their company's website as further proof. However, I would like to say that everyone aside from Jess (Adam, Jennifer, and the kind front deskman whose name I sadly cannot remember right now) did their jobs well and were extremely helpful and patient! I may consider reporting this to the better business bureau as well, as bait-and-switch tactics such as these are exactly why dealerships get a bad rep. Make sure to take screenshots of the dealership's website of the car you are going to purchase before contacting them for a test drive or coming in person to view the car! This will save you a headache. Also make sure the VIN is clearly visible, as Jess proved that this would've been necessary to prove the original price.

Dream Motorcars - BMW 530E Car

Dream Motorcars

(79 reviews)

Mid-City

Amazing, safe, friendly, and one of the best Dealerships I have come across!…read more As a first-time car buyer, I was doing research on the internet for the best quality cars with fair prices and came across this amazing dealership. The location is so convenient and after 1-2 conversations on call, I loved the vibe and I decided to just walk in and meet the sales team in-person. (They are also very Covid aware & safety-oriented) After looking at multiple cars with a great sales team, to check financial options I was contacted to their sales manager Amir F. Not only he helped me understand the car I was interested in buying but also shared great industrial knowledge which would have been just impossible to find on the web. As a first-time car buyer, it was amazing to be able to ask questions and get his honest opinions on everything. Cheers to the entire team of DreamMotorsCars, thank you for providing amazing services.

I purchased my Mercedes from Dream a couple years ago, and my experience with Amir -- the owner and…read moresalesperson I dealt with -- was extremely negative. In my personal experience, the way he handled the deal made me feel like he was trying to rob me. The numbers and terms we discussed verbally did not match the contract I was given, and when I pointed out the differences, he brushed it off as a "mistake." After that, more changes appeared in the paperwork that again benefited the dealership, which made me feel manipulated and misled. Based on what I went through, I left feeling like I could not trust Amir or the dealership. It was a horrible experience that has stayed with me, and I strongly urge others to be cautious and avoid doing business here.

Eden Motor Group

Eden Motor Group

(45 reviews)

Westlake

After 3 years of driving my prior lease, I went back to Eden and worked with Esther again because I…read morehad such a pleasant experience the first time around. Again, what an amazing job her and this company does to make car buying or leasing as painless as possible. Esther was able to do another tremendous job in finding me a vehicle and also working with me on my budget. The communication, friendliness, and professionalism Eden provides is above and beyond. When dropping off my lease, I was in and out after signing paperwork and understanding all the ins and outs all less than an hour. I cannot say enough about how much Eden Motor Group has made my experience in getting a car a positive one. No need to sit at dealerships for hours since the team, and Esther, just do an amazing job. See you again in 3 years!

Esther & the whole Eden Motors family made my car buying process so easy. I'm usually not the…read moreeasiest customer to deal with but Esther was so patient & answered all my questions thoroughly. She helped me narrow down the different cars I had in mind & provided me with all the pros & cons for each car. I felt that she was very genuine & wasn't trying to just make another sale but she wanted to get me into a car I would love to drive & not get bored. After a few days of back and forth, mainly all my questions, we narrowed it down to a 2025 BMW X3. I then checked out 2 BMW dealerships to test drive a couple cars & see how much it would cost. Both dealerships did not have the exact car I wanted but Esther was able to locate one with the exact color, trims & options I wanted. Not only that, she was able to BEAT both dealership prices. There was no need for me to try to negotiate as she did all the negotiating for me. She made my car buying process so easy & even had the paperwork down. The contract, credit report, everything was done. I was literally in an out of the dealership under 15 minutes. Thank You Esther & the whole Eden Motors Family. Not only did you gain a customer, you welcomed me into the Eden Motors Family.

Enterprise Car Sales

Enterprise Car Sales

(107 reviews)

Del Rey

My family and I would like to thank everyone at Enterprise Car Sales for all their help in getting…read moreus approved for the car we love! Kasey - Thank you for being patient with us and following up with us and working with us when we were ready to make that purchase. Dale - Thank you for helping me download all the paper work and having patience while everything was downloading. Thank you for your hospitality and making us feel like we were at home. Art - You da man! You made the deal happen!! Jeff - You are wonderful!! You transferred all my calls and never put me on a long hold! We got a great deal! The car is perfect for our family!! The office was nice and clean and sanitized. Very well air conditioned. They were very professional. Everyone wore masks. They made us feel very comfortable and worked with us to make it happen! I would highly recommend them to anyone interested in buying a car. We had bad experiences with other dealers but at the end we found the best one!! Thanks Guys!!!! You are the definition of "team work"! You made our weekend!

I never thought I'd purchase a vehicle through Enterprise since they are commonly known as just the…read morecar rental company. Thankfully it was a great decision, and a wonderful experience. I had Marcelo as my sales person and I'm grateful for his humor, his empathy ensuring I left with a smile on my face, and patient. He went above and beyond and is very informative. Once I left with my new vehicle I knew I had to leave a good review. Honestly, it's nice to feel like you're not pressured to walk out with giving business if you don't want to.. but being there, I seen a couple people getting their new set of keys so was surely a relief. Thanks again!

Union Auto Group - car_dealers - Updated May 2026

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