I am being very honest when I say the Customer service leaves more to be desired. Actually, it…read morestarted off great. I called in, spoke with someone very accommodating, told me to bring in my Polaris slingshot, 30 minutes later, I was there. Arrived, Spoke with Jay, (Very Nice guy), seemed to know his business.
We spoke in detail about the work I was wanting done, and the areas I wanted it placed on the vehicle. This was a Thursday, He informed me he would have proofs for me on Monday. Sounded good. Monday came, I called in the evening @ 4 P.M to check progress. No proofs. "I've had a few walk in's today that backed me up". Ok, Cool. I'm good with that! Tuesday came and went, I didn't call or bother Jay. Wednesday Morning I called @ 10:30, Same thing, "They didn't let us work late last night, and I had walk in's that kept me busy". I asked if I should see proofs by the evening, "Yes, Of Course. Ill have it done no problem". Wednesday evening, No Call, No Email. I've cancelled and decided to go with another shop.
I'm not bashing the business. It looks to be the absolute largest and most professional sign shop I've ever seen. Business must be great. All I'm saying is that from what I wanted done, This wasn't the place I needed to go for Auto wrap I'm assuming.
Disappointed and Done
Ed Allen