Had ordered via JustEat for myself and the gf however the Mrs had ordered a spice burger and some chips along with my order.
Got a call 5mins after placing the order with JE to say there was no spice burgers available however not in the normal, polite manner you would expect from a well established restaurant(if you'd call it that).
Phone rings and without even getting the chance to say 'hi' I get this woman on the phone who was either having a bad day or who as the manners of an alley cat. We shall refer to said employee as AC for alley cat.
Here's how the call went-
Me: he...
AC: You make an order with uncle sams?
Me: yeah
AC: Well, we've got no spice burgers so what do u want?
Me: Well, that's my gfs part of the order so I'll pass you over to her.
AC: (tutting and sighing like I was ruining her life with the inconvenience of elongating the call for an extra 15seconds)
Gf: hello
Ac: We've got no spice burgers so what u do want?
Gf: (clearly taken aback) Ehh, ok. Emm...
Ac: Well, you may order something cause u did pay for it.
Gf: ( jaw dropped to the floor) I'll have onion rings
Ac: ok. Bye.
That was it. Two of us staring at each other for about 20seconds in disbelief.
I've never dealt with anyone with such rudeness over the phone from a take away or restaurant.
The woman hadn't a morsel of upbringing on her.
For that reason I'd never get food from there again. Our food came cold n my burger was horrible. Say i got something extra there. That wouldn't surprise me.
Horrible food and horrible service.
You don't deserve the 1 out of 5 stars. read more
