I don't understand any of the few old negative reviews here. Ive run real estate companies,…read moremortgage companies and restaurants for 45 years and used many banks. The Hall st WF branch is head and shoulders above any Ive used in three states. The people there are incredible! In fact, not always being a fan of some of WFs corporate policies, especially regarding equity loan division in the past, the reason I stay is all the employees there. I feel like family there. Ive been in the people service industry for decades and always observe service where ever I am. Ive seen nothing but great, smiling, easy to deal with employees there. Great service to anyone else around me while inside. No I don't work there and Im not related to anyone there. I love to tear up any business that deserves it and you can read some of my other posts about bad service outfits. Id work at this WF just to be around the folks there!

This is aimed at Tigard, OR location. Not listed here about…read moreMarch the leaders there changed to a bad attitude to me. Dont even know what I had which, which was nothing This is a case of 2 of them got raise in position then shutup to me Tried raising concern to main branch no correction Seems to be a personality change. So as result started moving most of my business To a different bank. Never got grief there. Its not Wells Fargo This has become a point of disrespect Ive had it. NOt a good way to treat customers. How you lose money

This is the first OnPoint branch (formerly Portland Teachers Credit Union) I was ever in, and it…read morealso is my home branch. I love this branch. The tellers are friendly, you are greeted at the door, and lines are usually pretty short. This OnPoint branch convinced me to re-finance at a great rate, and I am very glad I did. I have also taken out a Home Equity Line of Credit here, and am very satisfied with the service and rates. OnPoint has my small business accounts as well. Suffice it to say I am a very satisfied and loyal customer.

Been a member here for years and definitely gotta say the service has never been better at any…read moreother location. Anything you need this team is always right there to help. They are very friendly and kind hearted people. This will always be my favorite location. I used to drive 30 miles just to come to this location over anything closer to me l. Keep up the good work team we appreciate you.

gf.me/u/xr7s87 hello…read moreeveryone let's stand together as a community and donate to those less fortunate, we are making emergency family packs This is the link for my go fund me so that we can make a difference and show that we can get through this crisis as a community , I know there are a lot of people struggling right now and need help and the community resources are low to nonexistent, so let's do what we can to make a difference Thank you for your support

Safe deposit boxes are dying out, so I was super glad I got grandfathered in just in time to get a…read moresafe deposit boxes on this branch, and I was told that I would be able to continue renting it for as long as the branch was open. Because of that, I tolerated all kinds junk fees, hassles, and nonsense, all because I was so glad to have the safe deposit box. Well guess what? After just a couple of years, they told me that they are just stealing back all the safe deposit boxes anyway. If I had known they were going to do that, I never would have paid all those junk fees to stay with Chase, plus I never even got a prorated refund for the rent I had already put toward the box. This is a brazen scam, and I will be submitting it to a class action law firm.

Very poor bank. On 2/1/2025 I simply walked in after being gone for months simply to get change…read more Teller was ok. Not your long term employees I didn't imagine it I knew they saw me. Not even hello just blew me off. That's all. I see this branch still has several complaints. I'm adding my voice when done using this bank I will close it due to bad attitude of employees Not the first time. This must stop or will close account

This branch is in my usual Fred Meyers so I go in often. They have always been friendly and…read morehelpful. Today I want to compliment an exceptional employee, Aubrey Weatherly. I had an unusual request that she managed to accomplish in a professional and efficient manner. She knows her job well and she will likely go far! Thank you!

Dena was fantastic. Ironically, as she was getting started with us, I was reading a review about…read morehow SLOW she was and how she didn't seem to care AT ALL. I have to say that I had the complete OPPOSITE experience. She was FAST and efficient. She was kind and knowledgeable. She gave us great customer service. We were there to add me onto my mom's accounts so that I can help her manage her finances as she is getting older and needs more assistance. The process seemed laborious and time intensive from what I read online. But it was less than 30 minutes and Dena was thorough and explained everything to us and gave us her card should we need ANY help. Highly recommend her and this branch. I've NEVER liked BOA but this branch has some good people.

There is something about the staff at this branch that is unlike most other B of A branches. And…read morenot in a good way. Dena was rude, moved at sloth-like speed and needs some additional customer service training. Her "just out of bed" look and general unhelpful demeanor forces me to choose another branch or another bank.

I wanted to move from a big bank chain into something local. I've been impressed with the customer…read moreservice and financial options. Everything I had at my old bank I can access here without the phone tree customer service feel. Glad I made the switch.

When my family opened an account for a Trust, Homestreet documented an individual as a Trustee and…read moregave them full access to all funds even though the individual was NOT a Trustee. This is illegal. Our attorney caught this error, created documents asking the bank to correct the account and requested that we physically go in. So we did, but the Branch Manager, Jacob Pilling, refused to do so, even though the legal trustee was present, and Homestreet had a copy of the Trust, which showed the individual was NOT a Trustee. Jacob required us to create a document to release the "so called" Trustee. Our attorney was appalled at the request, yet executed this. After over two frustrating hours of dealing with Jacob, and unnecessary legal fees, the account was corrected. My elderly 89 year old father was exhausted from the confrontation. The Branch Manager, Jacob Pilling never apologized or thanked us for our business. In fact, he left without so much as a word before we even finished signing all documents. A few days later we withdrew all funds and closed the account. We could not trust Homestreet with our funds and did not want to contend with such rude treatment.

Shivani was very professional and explained everything clearly. She helped with our Trust and…read moreNotarized our documents. We've been members for many years and will continue as members always.

I'm working with ColLyn Moore to guide me through the Maze of CD choices…read more He's been outstanding and a huge resource in the process. excellent customer service.

Rachel at king city Bank of America is knowledgeable friendly efficient and has amazing customer…read moreservice skills. I walked right up and no wait time. She helped me set up Apple Pay and she listened and was emphatic when she learned my card was compromised. She makes lemonade out of lemons. Keep her and give her a raise! She's amazing! A gem! Thank you Rachel

I've been a BofA customer for over 30 years, and 20 at this branch. We have multiple active…read morepersonal accounts, past loans and considerable investments. I needed two affidavits notarized for a municipal entity my small business partners with. The business account is with another bank. That bank's notary was not available so I went to 'my' BofA branch. My request was refused because I didn't have a business account with BofA, despite my standing as a three decade customer. I showed valid State ID, current BofA account info and the notary looked up my business on the Sec. of State website which shows me as owner and sole proprietor/officer. No witnesses were required for the documents. This is not what 'customer service' is about. The notary wasn't attesting to or notarizing the company's signature, only my proof of ID and signature/dating in their presence. They had proof I am the owner of the company. And, that the company exists. Realizing a notary doesn't have to accept all requests for their services, it seems more than unfortunate that this BofA branch would jeopardize continued business with a long standing customer who currently isn't feeling very valued. If the branch notary and manager had been motivated, they might have completed the request and pitched why moving my business account from the other bank to BofA was to the benefit of my company. And, they might have gained new revenue and kept a customer!

Too often customers are quick to complain when they are dissatisfied with a service provided…read more Unfortunately, those same customers are also not likely to provide recognition to someone who provides outstanding service. I am NOT one of those customers (I hope). Instead, I prefer to praise businesses, and particularly employees of those businesses, for outstanding performance. Toward that end I wish to praise Advantis Credit Union for the outstanding customer service that is always provided to me when I walk through the doors. The crew at the Scholls Ferry branch are exceptional at providing outstanding customer service. I am always made to feel welcome and appreciated whether it's if I'm making a small deposit or coming in to ask a quick financial question. Recently, my wife, daughter, and I needed a document notarized quickly on a Saturday and after speaking with the Advantis Credit Union after-hours phone support specialist, they confirmed that there was indeed someone at the Scholls Ferry Brach who could accommodate our need. We dropped in, without an appointment, and we were quickly and professionally assisted. This is a shout-out to Mr. Martin Moore, who is a Relationship Specialist at the Scholls Ferry branch, for his professionalism and kindness in providing the notary service we needed. He guided us through the process and in doing so we got the emergency document signed, notarized and ready to mail in record time. Mr. Moore is to be commended and should be recognized as an outstanding Ambassador for Advantis Credit Union. Thank You! Sincerely, Steve Graeper

Ever since they took over Advantis CU their service has been terrible. It takes over 30 minutes to…read moreget a live person on the phone to answer simple questions! Look elsewhere for a financial institution! Their app is worse than any other bank, and for simple transactions like opening a CD you have to get a live person on the phone! Unfortunately it takes a lot of effort to move all my transactions to a different institute, but I have no choice!