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    Umpqua Bank

    3.0 (8 reviews)
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    Services - Umpqua Bank

    Personal banking

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    10 months ago

    Sadly in need of customer service training at this branch, especially the supervisor.

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    2 years ago

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    8 years ago

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    12 years ago

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    15 years ago

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    8 years ago

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    13 years ago

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    Harborstone Credit Union

    Harborstone Credit Union

    (6 reviews)

    Motorcycle Financing was an absolute pleasure with Harborstone. You can't go wrong with great…read morerates, easy terms and friendly service. I purchased a motorcycle out of state and they took care of handling the taxes and licensing. If you need assistance in refinancing or getting a new vehicle with competitive rates I don't think you'll find a better place. I even tried BECU (my credit union) and they encourage me not to go with them. (Not what I expected). Stephanie Hood and her team located a local branch and arranged a fast and easy experience for me and my wife. We got to the credit union, opened an account right on the spot and signed all the docs in a fast and professional manner. The process, I went down to a place in Oregon for a 2011 Victory Cross Roads that I purchased by credit card (points ) came up with a 30 day trip permit and went shopping for the best rate. I come to find out that car loans and motorcycle rates are the same at Harborstone and I couldn't pass that up. I called in and within 1 day I got an approval pending membership. Since the title was coming from Oregon I simply took it in and they did the rest. That simple. Moving my bank accounts (goodbye Chase, it's not Washington Mutual) is our next thing to do. I look forward to working with Harborstone for a very long time.

    All the people here are slower than molasses in January. On top of that, their customer service…read moresucks. If their mobile banking app ever worked, this wouldn't be as much of a problem. I don't know if it's a staffing problem, or if this company just looks for incompetent employees, but none of their branches seem to function properly.

    Umpqua Bank - banks - Updated May 2026

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