I've been with Navy Federal for years. I like that they are finally expanding out here with 2 or 3…read morenew locations. This one is newer but the parking does suck. I've tried to come on a busy day and couldn't find any parking. It's located next to the drive thru Starbucks next in the Allenmore Center. Went in at about 930 this morning and it was fine. Not busy. I was greeted upon entrance and greeted again when I headed to the line. Fast and easy. In and out in less than 5 minutes. Definitely try to come in the mornings or weekdays while everyone is at work.

F*** this Bank f*** all the employees f*** you guys Navy Federal only gives a f*** about green…read moremoney not green uniforms not uniforms they advertise one thing and then f*** you over on the phone side they say one thing and then when you call the next day there's like oh well what had happened was f*** this bank if you're a veteran or active duty go somewhere else they don't give a f*** about you all they care about is the f****** money and making sure you pay that overdraft fee and then when you deposit on the phone it lies it tells you it's available the next business day at least $275 which is b******* cuz then when you call they're like what time did you do it at well when you hit this time then you have to wait another business day that's not what the f****** screenshot told me last night f*** maybe federal f*** this Branch f*** all the branches you guys are money hungry pieces of s*** you might as well call yourself Wells Fargo I'm closing my account hey veterans active duty do not go there do not go to Navy Federal they don't give a f*** about you

I have banked with u.s. for 17 years, at this particicular branch nothing but excellent service…read morefrom personal banking to all my business needs. Every one is fast and efficient. They are the gurus for any financial solution. For a small branch I personally feel they are superior at multi tasking, not to mention convenient for being right there in Albertsons.

I am President of APT Medical Consulting and a high net worth individual living in Gig Harbor, WA…read more I went into the bank this morning and Ruth (teller) treated me with complete disrespect. When making a cash advance on a US Bank product (Reliacard), the card mistakenly declined. In a loud voice for everyone to hear, Ruth stated, "the card is DECLINED". I suggested we call customer service but Ruth refused. Instead of working with me to resolve the issue, Ruth treated me as though I was doing something fraudulent. Ruth continued making loud remarks and was oddly confrontational. Needless to say, I left the bank completely embarrassed. I will never consider doing business with US Bank in the future and will let my friends know how I was treated.

Now I know why I bank with Chase. When I walked into this US Bank branch the tellers, 2 of them who…read morewere facing the entrance and another lady in a officer didnt even acknowledged or ask what i needed. Then I was on the phone with thier loan officer Kayla and was very poorly treated.

Convenient drive through, quick service helps to get you in and out. Friendly ladies. Very nice…read moreinside.

The personal service received from Richard and Jodi at Timberland Bank has been nothing short of…read moreperfection. They went above and beyond to close on our construction loan and were there every step of the way to explain everything. They made it clear that they are there for the long haul and not just to bring in our business. I feel confident that whatever my husband I need, they will gladly take care of. I highly recommend Timberland and happily give them 5 stars.

My old car died so I urgently needed a vehicle. I'm new to Tacoma so I knew nothing about local…read moredealerships. I had no luck at the other lots because of my bad credit and very low budget so I went to CarPros. I'm so happy I did. I told Conner about my financial situation the moment I stepped on the lot but he still treated me as if I was shopping for a luxury vehicle. We figured out a price range within my means and he recommended a 2015 Kia Forte LX in great condition with low mileage. He was knowledgeable about the vehicle and it's history and it all checked out on the CarFax report. He didn't try to up-sell me at all. I saw that he and Ed put a lot of effort into finding financing options and I really felt like a valued customer throughout the process. I definitely recommend CarPros to find a reliable vehicle at an affordable price. Love the car!

What a weird interaction with this place…read more.. I've been looking for a new vehicle for months and have a very specific model in mind. They had it on their website at the "Car Pros Credit Care" location, so I submitted my contact info and was promptly responded to by early next morning. I had work that morning and couldn't get to any of them, but they called, texted, and emailed about me coming in to "see the car" all in the span of a few hours. Eventually, I responded back and set up an appointment. Autumn was very pleasant to speak with (over text/email). For some reason, she wanted me to go to the Car Pros KIA location and that she'd have the car sent over. The distance wasn't too far apart from each other, so I said, "Why not?" And agreed to an appointment at the Car Pros KIA location for the car I messaged about and not at the "Car Pro Credit" location that I originally inquired about. Come the day of the appointment, I made the 21-mile drive to the dealership and aimlessly walked around until I stumbled upon Moe, who I guess would be my salesman. Moe... very nice and delightful guy to speak with. I told him I was there for a certain car and he told me, "Oh, I don't think it's ready yet" and began trying to ask me questions to which was clear his intent was to get me to purchase a different car than the one I came in to see. Presumably, one that has been sitting on their lot for a while or something. I wanted to roll my eyes so hard. Then he leaves to "check it out," and after 5 minutes or so, he's gesturing me to come with him outside... We're walking around the building to a car to which he tells me to get in... I ask him where we're going, and he tells me "to the other lot where the car is." As he's pulling out and driving towards the exit, he starts telling me about reserving the car by putting $1000 down because it's a hot seller." Like sir, I know. That's why I want it. As he pulls out of the lot, he tells me the car isn't ready and I won't be able to test drive it today, but I should put $1000 down to reserve it. Lol, SIR, I will NOT be putting $1000 down to reserve a car that I haven't even driven. I immediately told him no and to bring me back before he went any further. We shook hands, and I gave him my contact info (at his request) so that when the car is "ready," he will let me know. I left and drove 21 miles back home. Honestly, the whole 10-15 minute interaction with them left such a bad taste in my mouth that I will not be returning to purchase a car. Obvious high-pressure sales tactics, and they reply so promptly only to fail to do their part in communicating such an important detail such as the car not being "ready." Also wanted to add in the fact that it almost felt like I was being kidnapped lol. Like why are you telling me to get into this car without telling me where we're going and why. "Let me go check on it," just to come back and be like, "Get in this car." And then why have me go to another location just to attempt to kidnap me to bring me to the original lot I inquired about?... Was that even a sales tactic? Jeez. All in all, I just wanted to buy a car. Wasn't looking to play your little games. You lost a sale.

This is such an outstanding bank it's hard to know where to begin. We came here after our brother…read moredied to obtain guidance on how to proceed with his bank account and were promptly greeted and led to someone who could help us. Susan Champeau turned out to be such a warm, professional and knowledgeable person who guided us through all that we needed to do. Fast forward several months later, we were fortunate to have her again to help us close out the account. From the friendly security guard who greeted us, to the bank employee who led us to Susan, to the teller who handled things, we couldn't have been treated nicer. Thank you!

I was a BoA customer years ago but was in the bank and an employee came up to me talking about my…read morepersonal information in front of several people and set up an account that could only be used with the ATM outside and didn't tell me. I went ti the counter to make a deposit and was told I had to use the ATM only?????? Now I have an Alaskan cc and can only make a payment using routing no and account ?? I can pay every other account with a debit card except this one. I have to go to my bank, get cash and walk in to pay on this credit card. I will not give this bank access to my bank account. I hardly use my Alaskan card anymore.

Since the merger with Columbia bank, the bank has gone from friendly to a staff that can't be…read morebothered with the customer. Simply not a place I like to go.

This branch was CLOSED on a regular banking day (today)! The sign on the door said that this…read morelocation (and the last one open on the Kitsap Peninsula) was "closed temporarily" and the closest branch is in Tacoma! It was bad enough they closed the other Gig Harbor location permanently on us. Time to find a new bank

Can't say enough about this place! Great team. I worked with Ovi during my test drive, who was…read morefairly new to the company. He was very knowledgeable about the car I was interested in, and they provided a great price! I will be a lifelong customer as long as they are in business!

My daughter, Leslie, purchased a 2017 Mini Cooper Countryman S all4 yesterday, 8/8/2026. Our first…read moreinteraction was with Carl who motioned us into the driveway of the dealership and welcomed us and introduced himself with a friendly smile then introduced us to our sales associate associate, Diego, who did a very good job explaining the vehicle's operation then going on a test drive with my daughter. The negotiation with Diego was well done with Chris helping out and we finalized the deal with them and my daughter drove it home that afternoon with a smile on her face. We were pleased with the overall experience at Motors Northwest and highly recommend them. Leslie and Ron

I've been a Private Banking client for about 20 years and totally happy with the folks at our local…read moreChase, however, try calling your branch. Chase touts it's great customer service (it not) but they don't want to make communications easy for their customers or simply answer their phone. If it weren't for the people at my local branches in Gig Harbor I would avoid Chase. I also was given a document to sign for my investment accounts that was about 350 pages of fine print - I don't know anyone who would ever read something like that and then sign it if they had any brains at all. It was insulting. I would give Chase zero stars but for the good people that work there (they get 5 stars).

My latest dealings with Chase involve an Estate. They are making closing an account and receiving…read morefunds very difficult and long delays. This is a large account and the interest loss is significant, over $100/day. You would think I was dealing the the BANK OF THE TALIBAN... Finally I filed a complaint with the Attorney General charging Chase with Financial Elder Abuse. They are bureaucratic institution, STAY AWAY.

This was always my home branch for banking. The staff was always friendly. Kristen was my banker…read moreand always handle my issues via in person, phone or email.

I'll keep this quick. No review activity since 2019, so no one will probably see this. I have been…read morea customer for 15 years. It hasn't been perfect, but satisfactory with moments of excellence. I tried to use online bill pay yesterday. Absolute fiasco. Filed a support request. Was told you can only use Chrome browser for online banking (I am using Firefox). Ticket was closed as resolved. First of all, that was a response, not a resolution. My counter-response is that Chrome is neither available to me nor desirable. My suggestion that I bank elsewhere appears to be agreeable to them. Side comment: I find that overall, especially in Gig Harbor, the post-COVID customer service attitude seems to be one of utter incompetence and apathy. Everyone rasied their prices and expects tips, but they are slow, unmotivated and unconcerned about customer satisfaction. It certainly seems to be the case in this situation. It's getting old.