Worst service ever. Slowest place ever. Awful staff. Went…read morethere this morning for a timed glucose test and was told to sit and wait. well after 24 minutes after I was due to have my blood drawn I finally asked if I could just get another drink since I am late. She told me just to have a seat. I could not wait any longer. I highly advise you go elsewhere.

I was sent here by a Dr for some labs and was really disappointed by not only the lack of…read moreprofessionalism of the staff (ignoring me while I was at the counter - I was the only person there at the time, hearing them gossip about other coworkers who weren't there - all in all, I could tell I was a bother), but the actual procedure itself. Once I had my blood drawn, I immediately felt a burning sensation and pain (I've had a fair share of labs and consider myself to have a fairly high tolerance for pain), but now here I am 9 days later still with bruising (it looked a lot worse than this pic) and other professionals who have seen it now say she blew my vein. I wouldn't recommend this place at all. You will not only be a complete inconvenience to the staff who would rather be gossiping, but you will be putting your health in the hands of non-trained professionals who clearly couldn't care less.

The staff at the SJMHS were wonderful. My daughter and I were in to get blood work and we were…read moregreeted at the door by a very friendly girl- took a second- got our place number went to sit down but got called to the booth right away. Booth attendant was awesome- friendly- I could tell she was smiling even with a mask on! Sat down for about 10 minutes- got blood drawn and out of there. They were very well staffed and able to handle the continuous flow of people coming in! Thank you St Joes!

Always a long wait just to get to registration. I need my blood drawn often and it has never been a…read morequick drop in and go. Bring plenty of things to do. Get there when they open or you will be waiting. Staff is pleasant but they need to rethink the check in process and the wait.

First time here at this facility and WOW! St Joseph Mercy Breast Care, 990 W Ann Arbor Trail,…read more # 301, Plymouth, MI 48170 Phone: (734) 414-1080. I was so nervous about going because of bad experiences at other locations. I had a digital breast cancer screening done at this location and I was pleasantly surprised at the professionalism form the staff. Starting with Kimberly who was at the desk helping me check in. The area is small and not to busy. As soon as I completed a questionnaire on a tablet, I went to the dressing room and changed into a gown which ties closed. The changing room/booth is small with a cloth curtain to pull close. When I was done, I went to a waiting area where they offered water & coffee. I didn't wait long, and the technician called me back. Take you purse with you at this time as there is not a place to secure it. The technician went over the questions with me from the questioner I completed earlier. She explained everything she was doing and why. Very efficient and quickly done. She will ask you to hold you breath for a few seconds for each picture. I was exposed when she had to place the breast on the table, but you still had the gown cover you on the other side for this view. The next 2 photos you must take your arm out as they try and get as much as the armpit as they can in the photo as you are exposed again, but you are still covered on the other side. Then you switch sides and do it again. A total of 4 pictures were taken and maybe 15 minutes at the most for the imaging part. I was definitely more relaxed in a small setting like this and my anxiety was lowered. Thank you for a great patient experience!

Booking an appointment was easy through their online system. The phlebotomist was timely and…read morefriendly and the fee was very reasonable. I will definitely use this location for phlebotomy services again. Thank you!

Located in a corner of the strip mall, this was the assigned lab for my fingerprinting. I scheduled…read morean appointment and went in. Sam greeted me, explained the entire process clearly, and went over the documents I would need afterward. He was friendly, professional, and efficient. The process was smooth and timely. I was in and out within 5 minutes, which was super convenient. Shared parking with other stores, which was easy to navigate. Highly recommend this place and will definitely come back for future needs. Thank you, Sam and the team!

Very fast service, friendly and professional. This was actually my second time utilizing services…read moreat this location. This time I got to meet the owner he was really knowledgeable and customer service was top tier. I recommend the Plymouth location hands down

Helpful, friendly staff. I was turned away from a different urgent care simply because I didn't…read morehave my insurance card. I called here and asked if they could look me up; they did and were able to help me. Free snacks and drinks, too! 5/5 would recommend.

Pa didn't wear gloves while treating my eye, I ended up scheduling a real doctors visit right…read moreafter, I would choose another urgent care next time.

Really you have a phone number and the IVR does not get to customer service. So when I say customer…read moreservice or operator 3 times IVR rudely says can't understand you and hangs up. This is the type of business you care to run? A potential customer will now look at other venues and not drive 7 miles out of his way to be at your location. You just lost a potential customer. Not that you care!! All I wanted to know if you did rapid covid tests.

This urgent care medical staff is absolutely re rude, do not take time to listen to patients health…read moreconcerns and have no respect for what you know about your own body and allergies you may have. The Dr (when there) Dr Johnson so&so ... has no time to listen - speaks in a condescending manner - as if to say "I'm God" and you? you're just the person who pays me to forget that I took an oath to "First do no harm"... " If you don't mind any of this then by all means - go there and quite possibly be mistreated - at best. I wouldn't take my dog there... because I love my dog.