My new second hand car broke down the other day at the petrol station and I managed to jump start it with the help of someone. As we only had 1 car and 2 kids, I really needed to book it in for a service it was long due for. I thought of all the regular places I took my previous cars and then I thought, why not try Ultra Tune... they had a shop in the Mt Ommaney Shopping Centre car park and was nice and convenient, close to where I lived. I rang them up and spoke to Shane the owner, he was friendly, very helpful and was very up front about the costs of the service and what the process would be. So book my Lamby (car pet name) in I said. The same day I rang, my car was booked in.
The car was serviced, wheels were shined and the interior was vacuumed. I picked the car up without any delays, they rang me to let me know what was happening and they rang me to let me know my car was ready to be picked up (simple things like this usually have gone overlooked in my past experience). I picked my car up and Shane was really professional, told me he ran the Ultra Tune in Darra and had waited 15 years to get the spot in the shopping centre, only moved in 6 months ago. He was down to earth and the prices were very reasonable. The battery we had to purchase was $100 cheaper than what RACQ had charged me previously and the service was a good $100 cheaper than the next quote I got. The workshop was clean, well looked after and everything was new.
I am definetely impressed with the personal service I received, the friendly attitude and the efficiency of the servicing of my car. I am definetely taking my car back there the next time I need to, and maybe I can learn a few pointers. Plus, I am a big supporter of local business. A wheelin' good time. read more