They were not open?? It was closed and really no information. Looked like the jewelry cases were…read moreempty.

My neck broke a couple months ago and I took it back to have it repaired because I have a repair…read moreplan, however when I got the necklace back you could tell where it had been repaired, and after wearing it for not even 24/7 hours it broke again in the same spot without me touching or making any sudden movement. This gift was bought by my boyfriend for Valentine's Day, so it's devastated to not even be able to wear it.

They have my business for life. The jewelry is beautiful. Authentic business owners who treat you…read morelike family. I have had multiple experiences at Flawless Gems and they've always been exceptional.

Had a watch repaired and they did a fantastic job. Great customer service and very professional. So…read moreglad to have found a local jeweler I can trust for repairs!

I have made several online purchases from this business and was always satisfied with my purchases…read more The shipping was quick too. I even spoke with the owner and she is very nice, understanding, patient and honest. They have some good products and I will be ordering from them again in the near future. I would recommend this business to anyone looking to shop online! Tina Spencer Chicago Il.

From the owner: Trendy Fashion Accessories for Men, Women & Kids for $25 or Less! Be Something Unique! Shop…read moreSomething Unique!

Today was my first time in this gift shop after living in Jefferson for almost 4 years! They have…read morethe cutest things, from gifts to items that you want in your own house! I will definitely be back to the store. It is so adorable. They even gift wrapped the items for me... really lovely!

Cute, local, and full of unique finds. The staff are friendly, and they even offer free gift…read morewrapping, which is such a thoughtful touch. Perfect spot to pick up something special!

I was so impressed with the service I received from Norman when he appraised my ring in 2014. I…read moregot to watch and wait. Now I need the appraisal updated for my new insurance carrier and he asked me to email him a copy of my original appraisal and he would provide me with an updated one after they move to their new location. It's been almost 3 months and after multiple follow up's I still don't have it. Called his phone # multiple times and mailbox is full. :(

My mom and I inherited my grandparents jewelry, crystal, and furniture after they passed. Norm not…read moreonly helped appraise our jewelry- we had a jewelry box full of mainly stage jewelry which he didn't complain once about- but he also gave us advice on what to do with our other inheritance. We really appreciated his attention to detail, the welcoming space, and his help with everything. We were so sad that there really wasn't much value to our jewelry, but Norm helped us to realize that the memories are what gives these pieces more value. Thank you Norm!

We had a "high time!" TJ was so helpful and took his time to educate in height & weight of boots,…read moresoles, instep, exotics & leather. We did boots, hats, and belts! Prices are great as well - of course based on type and exotic or not. Make sure to stop in! Everyone was very friendly, knowledgeable and helpful!

Customer service at checkout We spend a lot of money there through the years. The girl that is…read moreshort blind hair and older lady was very rude. My husband and I come there a-lot. Today was the worst services. . My husband is a joker. And he said "she need a stood cause she so short" and they didn't even acknowledge we was there and just told us our price. Like wtf. No hello no thank nothing. No kiss my butt.