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    Ultra Car Care

    5.0 (4 reviews)
    Closed 10:00 am - 4:00 pm
    Updated 3 months ago

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    Response time

    5 hours

    Response rate

    100%

    Services - Ultra Car Care

    Auto bug and sap removal

    Auto paint correction

    Ultra Car Care Photos

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    Kang C.

    Thank you for giving us the opportunity to service your vehicle!

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    2 years ago

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    Merced Volkswagen

    Merced Volkswagen

    3.2
    (55 reviews)

    I purchased a wheel/tire warranty when I purchased my Tiguan. Popped tire on 4/27/26. I had the car…read moretowed to closest VW dealership. Informed dealer about wheel/tire warranty. On 4/27/26 around 11AM, I received a call from the service department stating my policy covered everything except for a $2.15 tire disposal fee. They said they would receive tire on 4/29/26. Received call around 3PM on 4/29/26, was told that they were putting on new tire and instructed me to come pick it up after work. Upon arriving at the dealership, service rep told me that they weren't able to get in touch with the tire warranty company and that they could not "release the car to me." I was then told to "file the claim myself and to pay the $350 or they would keep my car. The warranty instructions are clear: Take your vehicle to any dealership or state-licensed repair facility. Have the repair facility verify coverage and obtain a repair authorization number from Zurich before any repair is made by calling 1-800-491-5117. Submit invoice/repair order to Zurich verifying the authorized repair has been completed. Pay deductible, if applicable, and any non-covered expenses. Zurich pays the repair facility directly. So they did a bait and switch to extort money from me. Had I have known this would be the outcome, I would have taken it to another VW dealership.

    Friendly staff. Good Mechanic workmanship. Understanding. Efficient. So happy we have a…read moredealership close by as well.

    Ultra Car Care - auto_detailing - Updated July 2026

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