Michael has just finished completely refitting our bathroom and we could not be happier with the…read moreservice he provided and the final result. He took less than three days from start to finish and that includes an extra unplanned half day to raise the cistern in our loft as the original position did not provide sufficient pressure to trigger the shower pump. At the end of each day any mess was completely cleared away leaving the lace spotless. I would not hesitate to use Michael again.

Fitted our new combi boiler, great guy and great service. Fitted us a new Baxi boiler and cleaned…read moreup after himself, love our new boiler.

Awful company - terrible attitude from the Showroom Manager & the Company Owner…read more Today the 02nd of August 22, My partner entered the Blaydon remises to enquire about the design and fitting on a Kitchen. To our amazement the showroom manager (Connie Fowler) mocks my partner for not being able to recall the surname of the individual who recommended the company. As the conversation progressed, so did Connie's attitude. After I had the audacity to ring up and complain about the appalling customer service, the owner then shows me exactly where it comes from. I was told any bad reviews would just be removed, then who I assume to be Richard Burns, hung up. An extremely bad experience and would not recommend anyone deal with this rude and obnoxious company.

From the owner: Welcome to the Newcastle Kitchen & Bedroom co we offer a large range of high-quality bespoke made…read moreto order kitchens in Newcastle & the North East. modern technology has transformed the way we spend our lives and kitchens are no exception. New innovations have shaped the way that kitchens are designed today especially with the introduction of steam/combination ovens, flex- induction hobs and instant boiling, chilled and even sparkling water taps. The art of planning the perfect interior space starts with the design. Every creative design of fitted or free-standing furniture starts with an idea that develops through individual consultation with our clients, developing into a presentation of inspiring designs to be handcrafted and manufactured right here at our Blaydon workshop, utilising our team of skilled craftsman, to bring your living space to life. With our extensive knowledge and a wealth of experience, our team plan and manage your project with seamless integration from the initial design stage through to completion.

L & J bathrooms is located right at the top of Fowler st, and sells a wide range of bath suites as…read morewell as fixtures and fittings as well as showers. I have purchased 2 bathroom suites from these guys and have to say the service a received was first class. The first was just a cheap bog standard bathroom suite that was well made and is still going to this day, the other was a spa bath, that I have to say has been fantastic and I have had no problems with it what so ever. The prices are very good and competitive and the service is very good I would def recommend this place to anyone in the hunt for a new bathroom or shower.

Very poor after sales. After taking your money they don't want to know. Subcontractors used for all…read moreof their work. Avoid.

Very proffesional and knowledgable. This company sell a very high standard of bathroom equipment…read moreand accessories. A family run business that take pride in the service they provide. I've had dealings with them a few times and their customer focus is second to none.

A traditional village hardware store. Has everything from nails to muffin tins. Always high quality…read moregoods and a reasonable price. Also worth a look for more interesting Christmas gifts.

Avoid - shower tray cracked. Bella refused to replace. Said they had referred it to manufacturer,…read morewho said it mustn't have been fitted correctly. Interesting -0 as manufacturing went bust in Feb 24, was purchased by someone else who went bust on 4 Dec 2024. So who the heck did they refer it to?! Meant to have a lifetime manufacturers guarantee - which of course is useless. And Bella are still selling those trays - unbelievable - misleading customers.

Refuse to process refund! I ordered a pair of tap cartridges…read morefrom Bella Bathrooms to fit in a customer's bath tap. Shortly after I ordered our new baby was born, which means I was off work for 3 weeks. I then had to reschedule my jobs and and book back in the work. When I went to fit the new cartridges I could not remove the old ones, which meant I could not fit the new ones. I contacted Bella Bathrooms asking to be allowed to return the unused cartridge back for a refund and explained my circumstances which explained why I had gone over the 14 day returns period. I would have hoped they would of made an exception in this case and allowed the refund, but they refused. They explained they have a 14 day policy, which I get, but I would have expected some flexibility in this situation. It's a real shame as I am a returning customer to Bella Bathrooms. However, because of this issues and very poor customer service, I will no longer be using them.