Yo compré un infinit a los 4 meses tronó el Motor y ellos no dan respuestas de nada solo Que…read moretengo que seguirlo pagando

They repossessed my vehicle that I paid oof back in February of 2024 just yesterday and wanted to…read moreact stupid over the phone! They lied and said that they talked to the towing company and they said they didn't have my vehicle. That was a lie because the towing company confirmed they not only had my truck but that power more lots was the one who sent out the repo order...then proceeded to hang up on us and the towing company. These people are absolutely ridiculous! DO NOT BUY ANYTHING FROM THESE IDIOTS!

We all know that car shopping is awful. But honestly, these dealerships can make it a bit better…read more Yet they somehow all resort to the age-old scam tactics. I called prior to arriving inquiring about vehicles I saw on their website. I spoke to Christine and she said they were still there. Great! And I was on my way. 30 minutes later - the cars are allegedly sold. Oh, ok. Don't understand how they would think I'd believe *that*. So they tried getting me to see cars a couple to a few thousand more expensive. I stood up to leave - frantic attempts began in an effort to get me to stay. However, they were unsuccessful and the gentleman continued to literally talk to my back as I walked out the door. I'm curious - why, if they sold several cars in 30 minutes would they so desperately need my business....

I purchased a car in February 2025 and had one of the worst dealership experiences I've ever…read moreencountered. The finance manager, Ronald Brock, fraudulently added a $4,000 warranty and a $1,000 GAP insurance policy without my knowledge or consent. He hid these additions in the paperwork during the signing process. I had explicitly told the salesperson that I did not want a warranty -- and yet, they added it anyway, behind my back. When I discovered this, I began emailing Ronald to have the charges removed. His replies were condescending and dismissive, and after a few exchanges, he stopped responding entirely. I sent multiple messages through the dealership's website contact form, and the only reply I received was a suggestion to call Ronald directly. I made it clear that I would only communicate via email, as I wanted a written record of everything -- especially given the clear deception I had already experienced. When Ronald did respond again, he made explicit promises that the refund would be issued to my bank. But that promise went unfulfilled -- until I filed a complaint with the Better Business Bureau (BBB). Only then, after more than three months of silence, delays, and evasions, did the dealership finally issue the credit to my bank account -- at the end of May. This dealership's behavior was deceptive, unethical, and predatory. They intentionally added products I did not agree to, then ignored me for months, apparently hoping I would just give up. It fits every stereotype of a sleazy, dishonest car dealership. I will never do business with them again. And I strongly advise others to stay far away from this dealership. If you value honesty, transparency, and integrity in a car-buying experience -- look elsewhere.

Purchased this wonderful vehicle here, very well maintained, low mileage and zero issues. The staff…read morewas friendly and helpful throughout the process. And whenever I needed service they were more than happy to help me.

There is nothing that warrants a good rating. The vehicle descriptions are very misleading and…read moreinaccurate. When you're selling a classic "restored" car, it should not look like a 50 year old vehicle. Gauges not working, turn signals not working, no information on the engine, suspension from the 70s, and there's was more wrong. This place may be ok for newer vehicles. However, if you're looking for a classic vehicle, look somewhere else. UPDATE: Since the reply to my original post wants to try to discredit my concerns, I guess now I'll justify a little more. First, the add no longer says "No expense was spared". Also, now states "older restoration". Looking at the pictures, from the same add mind you, is it 1 of 134 or 1 of 324? A list, or explanation of what was "restored" may help. As far as driving the car. The reply was 100% correct. No restore is perfect. Therefore, even if the body needs some work, you still drive the car. You don't know if gauges work, how the suspension feels, or if there are any wobbles or noises without driving. If it runs excellent, and everything works as it should, you then decide if the investment is worth the money needed to get it to where it needs to be. I'm not going to continue justifying my review. Please, go see the car. I can send you the original add for the car to compare. A more professional response would have been something like. "I'm sorry the vehicle didn't meet your expectations. We pride ourselves in depicting our vehicles in a true, straightforward manner. We will review the add and make any needed changes. Thank you for bringing this to our attention. We look forward to doing business with you in the future."

What better way to celebrate Leap Day than by leaping into a new car! That is exactly what I did…read moreon February 29th 2024, when I purchased a new Kia Carnival Prestige at Classic Kia! My wife and I love it! Kayla is a great salesperson! She has honesty and integrity; and was very patient with me. She is also very knowledgeable about cars! Sean (the General Manager) was great too. Thanks for the Auto Show tickets Sean! The showroom was clean and bright which added to the pleasant experience. If you are looking to take the leap and purchase a new Kia, I recommend you give Kayla a call!

4/6/2025 I contacted classic Kia in Waukegan to test drive and possibly purchase a vehicle they…read moreresponded back via email and call said that the vehicle was available 4/7/25. It was on the lot then I received a call April 7 at 9AM from Alex telling me that the vehicle was available and that I can schedule an appointment at 2:30p to come in and test drive it I arrive at the dealership at 2:30p. Alex wasn't there and the vehicle wasn't there. Supposedly it's in route to the dealership sometime next week and if that's the case, why she didn't say that when she called me this morning So now they're trying to offer me a different color vehicle than what was supposed to be sitting at the front door ready to test drive and possibly purchase. This is by far the worst experience ever at a dealership just lost a good customer. GLAD I Walk away from a Scam !!

Awesome people! Luis picked me up very quickly when I was broke down. Took me to the store and the…read moremechanic diagnosed the problem right away. Mike ordered the parts and took care of everything. My wait was minimal and comfortable. I recommend Lake County for anything you need to care for your car. I am a customer for all my car needs. Thank you Mike and all of your employees.

Marlon was very helpful in helping me find a van for my little ones. I wonder if he's single.....read more

Edgar was very helpful, my credit wasn't to great and he was still able to find a vehicle I fell in…read morelove with ! Whole process honestly didn't took that long , will recommend !

NO COMPREN AQUÍ . Pésima resolución de problemas, pero para venderte se ponen de alfombra para que…read morepases encima. La peor decisión de mi vida ha sido comprarles un auto , salió mal de la transmisión les debo $7000 dólares la reparación cuesta $3,000 y no me quisieron recibir el coche para empezar de nuevo el contrato que porque está muy dañado pues así me lo vendieron . NO COMPREN SE VAN A ARREPENTIR TODA SU VIDA

I dealt with Brian, his response was quick. His demeanor was…read morewelcoming and ready to make the sale. My experience was pleasant. I chose the 2019 Chevrolet Silverado 1500.

Message to Managers/ Owner at Car Wise Gurnee. I Youlonda…read moreRichards- Wilkins Purchased a 2019 Infiniti QX80 Black Truck last year March "2025" WITH A WARRANTY! The day I drove it off the lot (On a Saturday evening) I noticed some ticking/clicking noises. It was too late to take it back to the Dealership, so I waited until Monday (less then 48 hours later)I called to take it back for another inspection. (They tell you they do a full inspection all Vehicles- I guess mine was missed)I got an appointment & took my Truck in to be serviced. They kept my Truck for awhile (weeks) gave it back saying nothing was wrong with it. I ask for a invoice when I got it back to see what they did & nothing was given to me. I still requested it & still nothing. They said it was checked out & nothing is wrong with my Truck that I complained about over & over throughout the year "2025" I took my Truck to Infiniti of Orland Park to get inspected. They said it was something wrong with the Engine. I called Car Wise spoke to Paul (Service Manager) that same day, told them what I was told by Infiniti made a appointment to take it in so they can fix it. I took it in once again, gave them the Invoice that Infiniti gave me so they'll know what's going on with my vehicle. They got it in the shop, kept it for awhile, told me they sent it to another shop to get it checked out & said they ordered a piece for my Engine. I get a call days later to come pick up my Truck. I go pick it up & they said nothing was wrong with it. They said it's the Engine (V8)that's making that sound. I told them I traded my (V8) QX56 Infiniti in to you all to get this Truck & my QX56 didn't make that sound. I again asked for a invoice & didn't get it. I called many times & complained about the Clicking / Ticking and nothing was ever done to correct a problem that I noticed in the very beginning when I brought the Truck. They could have traded out Vehicles in the very beginning if they wasn't going to fix it. I brought my Truck back for another problem, but I always mentioned the clicking/ticking when talking to them hoping they'll do something about it. The Truck was (dropping in the back on both sides) they fixed that, but while it was in Car Wise Possession, it was in a accident. I was called & told a Tow Truck was letting down a car & it was too close to my Truck & it scrapped the Driver side of my Truck. I HAD NO GOOD EXPERIENCE WITH BUYING MY TRUCK FROM CAR WISE GURNEE!!!! I had to complain over & over for them to fix my Truck somewhat the right way from that accident. I'm still not happy with my Truck or the noise it makes. I took my Truck to Infiniti of Naperville. My Truck is still under warranty. I took it where I felt it would get serviced at instead of taking it where they'll keep it for weeks & then say come pick it up without a invoice. I wonder if they ever did anything while it was in their possession. Infiniti of Naperville confirmed again that it was a Engine problem. They Contact My/the Warranty Company. The warranty company had them to take the Truck apart so they can see what's going on. Again it's confirmed through them it's the Engine. They wanted info on what Car Wise did the times they had my Truck in 2025. I couldn't give it to them because they never gave me invoices when I picked my Truck up. I would tell them to txt it, email or mail it to me, they never did. I ended up talking to someone in the Warranty dept. Tuesday 4-21-26. We both called Car Wise together but it was a little early. They said they would call later to get the info on what they did to My Truck when I brought it in to get serviced in the year "2025" I was told a week later the Warranty Company will not pay to fix my Truck because It was Messed up when I brought it. My Truck now sits at Infiniti of Naperville (all broken down) I have a Warranty that I brought though Car Wise Gurnee that won't fix my Truck. I need to know what Car Wise Gurnee plan to do with my Truck that has a Warranty, that has a Engine problem I complained about since I got it.

The best cars at the best prices. Visit, you won't regret it.read more

From the owner: Best prices in Waukegan IL Family Owned Buisness Se hablo…read moreespañol Used Car Dealership

If I could give them a ZERO I would. All they sell is JUNK. Don't waste your money. I bought a car…read more1 year ago paid $2700.00 paid for $1348.00 repairs then the engine blew up. Now 1 year later they want to sue me when they came and took the car back. They also go by Anything with Wheels.

Howard at A & S does the best by us every time. I bought a great Honda Accord there. And now my son…read morejust bought his first car here. A really nice Nissan at a very affordable price. We know we'll be going back next time we need another car. Thanks, Howard!