Yo compré un infinit a los 4 meses tronó el Motor y ellos no dan respuestas de nada solo Que…read moretengo que seguirlo pagando

They repossessed my vehicle that I paid oof back in February of 2024 just yesterday and wanted to…read moreact stupid over the phone! They lied and said that they talked to the towing company and they said they didn't have my vehicle. That was a lie because the towing company confirmed they not only had my truck but that power more lots was the one who sent out the repo order...then proceeded to hang up on us and the towing company. These people are absolutely ridiculous! DO NOT BUY ANYTHING FROM THESE IDIOTS!

We all know that car shopping is awful. But honestly, these dealerships can make it a bit better…read more Yet they somehow all resort to the age-old scam tactics. I called prior to arriving inquiring about vehicles I saw on their website. I spoke to Christine and she said they were still there. Great! And I was on my way. 30 minutes later - the cars are allegedly sold. Oh, ok. Don't understand how they would think I'd believe *that*. So they tried getting me to see cars a couple to a few thousand more expensive. I stood up to leave - frantic attempts began in an effort to get me to stay. However, they were unsuccessful and the gentleman continued to literally talk to my back as I walked out the door. I'm curious - why, if they sold several cars in 30 minutes would they so desperately need my business....

I purchased a car in February 2025 and had one of the worst dealership experiences I've ever…read moreencountered. The finance manager, Ronald Brock, fraudulently added a $4,000 warranty and a $1,000 GAP insurance policy without my knowledge or consent. He hid these additions in the paperwork during the signing process. I had explicitly told the salesperson that I did not want a warranty -- and yet, they added it anyway, behind my back. When I discovered this, I began emailing Ronald to have the charges removed. His replies were condescending and dismissive, and after a few exchanges, he stopped responding entirely. I sent multiple messages through the dealership's website contact form, and the only reply I received was a suggestion to call Ronald directly. I made it clear that I would only communicate via email, as I wanted a written record of everything -- especially given the clear deception I had already experienced. When Ronald did respond again, he made explicit promises that the refund would be issued to my bank. But that promise went unfulfilled -- until I filed a complaint with the Better Business Bureau (BBB). Only then, after more than three months of silence, delays, and evasions, did the dealership finally issue the credit to my bank account -- at the end of May. This dealership's behavior was deceptive, unethical, and predatory. They intentionally added products I did not agree to, then ignored me for months, apparently hoping I would just give up. It fits every stereotype of a sleazy, dishonest car dealership. I will never do business with them again. And I strongly advise others to stay far away from this dealership. If you value honesty, transparency, and integrity in a car-buying experience -- look elsewhere.

There is nothing that warrants a good rating. The vehicle descriptions are very misleading and…read moreinaccurate. When you're selling a classic "restored" car, it should not look like a 50 year old vehicle. Gauges not working, turn signals not working, no information on the engine, suspension from the 70s, and there's was more wrong. This place may be ok for newer vehicles. However, if you're looking for a classic vehicle, look somewhere else. UPDATE: Since the reply to my original post wants to try to discredit my concerns, I guess now I'll justify a little more. First, the add no longer says "No expense was spared". Also, now states "older restoration". Looking at the pictures, from the same add mind you, is it 1 of 134 or 1 of 324? A list, or explanation of what was "restored" may help. As far as driving the car. The reply was 100% correct. No restore is perfect. Therefore, even if the body needs some work, you still drive the car. You don't know if gauges work, how the suspension feels, or if there are any wobbles or noises without driving. If it runs excellent, and everything works as it should, you then decide if the investment is worth the money needed to get it to where it needs to be. I'm not going to continue justifying my review. Please, go see the car. I can send you the original add for the car to compare. A more professional response would have been something like. "I'm sorry the vehicle didn't meet your expectations. We pride ourselves in depicting our vehicles in a true, straightforward manner. We will review the add and make any needed changes. Thank you for bringing this to our attention. We look forward to doing business with you in the future."

Just purchased my second car from Brian and the guys at Jack-son…read more The Honda dealers used car prices were too high but Jack-son got me what I wanted at a good price. Thanks again for all your help!

I have been extremely impressed with this dealership. And I HATE car dealers. But from pre-sales,…read moreto sales/negotiating, to the finance guy, to dealing with a post-sales issue I had - these guys have been awesome. It's one of the only times I've dealt with a dealership where I have felt I've been treated honestly and fairly and that I was an important customer. They were totally transparent and up front with their pricing. If you are shopping for a Kia, definitely go see Classic Kia in Waukegan!

Very disappointing experience -- think twice before purchasing a used vehicle here…read more We purchased a certified used vehicle from this dealer about three months ago, and within the first month we began experiencing an ongoing wobble and "woo-woo" noise coming from the rear of the vehicle. We have since had two separate body shops confirm that the vehicle had previous repair work in the area where we were experiencing the problem. We brought the vehicle back to the dealer's service department, traveling approximately 25 miles to get there. The first time, we were told to start with a rear tire balance, which we paid for. The problem did not go away. We returned to the service department again last Monday. Danny checked me in and told me I could call or text him for updates. A shuttle took me to a local coffee shop while the vehicle was being inspected. Hours went by with no communication. At approximately 1:00 p.m., I texted Danny and received no response. About 30 minutes later, I called the service department and was told, "Oh, Danny left with an emergency." I understand that emergencies happen, but leaving a customer stranded away from the dealership with no communication or follow-up is simply unacceptable. I was eventually picked up and returned to the dealership. The final diagnosis? They told me I needed two new rear tires. I was shocked. This was sold to us as a certified vehicle, and we had been experiencing the problem within the first month of ownership. After already paying for a tire balance that did not resolve the issue, we were now being told to spend even more money on tires without addressing why this vehicle has had an ongoing wobble from the beginning. At this point, we have serious concerns that we were sold a vehicle with an underlying problem that the dealership has either been unable or unwilling to properly diagnose and resolve. The one bright spot in this experience was the shuttle driver. He was extremely kind and professional. After taking me back to the service center, he actually called afterward to make sure I had gotten my car and was okay. That is what customer service looks like. Unfortunately, the same cannot be said for the dealership's service experience. We purchased this vehicle expecting a certified used vehicle to have been properly inspected and to be reliable. Instead, we have spent months dealing with an unresolved safety and drivability concern and have received very little meaningful help from the dealership. Based on our experience, I would strongly encourage anyone considering purchasing a used or certified vehicle from this dealer to have an independent inspection performed before buying. We certainly wish we had.

Awesome people! Luis picked me up very quickly when I was broke down. Took me to the store and the…read moremechanic diagnosed the problem right away. Mike ordered the parts and took care of everything. My wait was minimal and comfortable. I recommend Lake County for anything you need to care for your car. I am a customer for all my car needs. Thank you Mike and all of your employees.

Marlon was very helpful in helping me find a van for my little ones. I wonder if he's single.....read more

NO COMPREN AQUÍ . Pésima resolución de problemas, pero para venderte se ponen de alfombra para que…read morepases encima. La peor decisión de mi vida ha sido comprarles un auto , salió mal de la transmisión les debo $7000 dólares la reparación cuesta $3,000 y no me quisieron recibir el coche para empezar de nuevo el contrato que porque está muy dañado pues así me lo vendieron . NO COMPREN SE VAN A ARREPENTIR TODA SU VIDA

If I could give this place zero starts I definitely would!!!! Do not go to this place so any…read morereason. I wish I would have looked at the reviews before coming here. The customer service is terrible and so is the manager!!! This place does not deserve any business . My issue is these people don't know how to book appointments and then they lie to save their butts. I've gotten my car looked at once and they told me that supposedly nothing was wrong with it but weeks prior my car shuts down on me. I'm so glad I didn't get anything worked on because I've overheard this other lady who was also very upset because they messed up her transmission on her vehicle. Then they had me doing the run around to get a new key since the key was messed up when I purchased it. These people will screw you over and over. They have waisted my time and gas because I live all the way in Indiana! This was my 5th time coming down here and definitely my last!!!! I also will be contacting my lawyer!!!

I dealt with Brian, his response was quick. His demeanor was…read morewelcoming and ready to make the sale. My experience was pleasant. I chose the 2019 Chevrolet Silverado 1500.

Vehicle we saw had a service light on related to auto start/stop and I expressed my interest in…read morepurchasing it if the issue could be resolved. They replaced the accessory battery but everything I'm reading says there could still be a battery drain issue. Additionally vehicle has an odometer discrepancy between carfax/autocheck. I expressed I would be comfortable buying with these issues in mind for a very small discount (~$500) and got a VERY DISRESPECTFUL message from the salesperson, Will, in return. He made no attempt to address the issues and never called as requested to discuss, even after I acknowledging where he was coming from and tried to reset the conversation. Super unprofessional, Will. I called his manager, Marco, who was more respectful, but refused any type of price adjustment whatsoever given the issues with the vehicle. Wild to me. Car has been there since July - I guess they want to keep it there for the rest of the year. If you're looking at the AWD 2020 Pacifica, beware it might have an unresolved battery drain issue and you may be replacing batteries yourself for some time, and if you go to sell the car, the odo discrepancy between reports might hold you back.

The best cars at the best prices. Visit, you won't regret it.read more

From the owner: Best prices in Waukegan IL Family Owned Buisness Se hablo…read moreespañol Used Car Dealership

If I could give them a ZERO I would. All they sell is JUNK. Don't waste your money. I bought a car…read more1 year ago paid $2700.00 paid for $1348.00 repairs then the engine blew up. Now 1 year later they want to sue me when they came and took the car back. They also go by Anything with Wheels.

Howard at A & S does the best by us every time. I bought a great Honda Accord there. And now my son…read morejust bought his first car here. A really nice Nissan at a very affordable price. We know we'll be going back next time we need another car. Thanks, Howard!