If you're looking for someone who is truly in your corner, ask for Courtney Ortiz. I came from the SaaS/technology world and had just relocated to California from the East Coast, so stepping into a completely new market was a big transition for me. I had several options when it came to staffing agencies, but I chose to work with this Ultimate staffingagency largely because of Courtney -- and that decision could not have been better. Courtney is in a league of her own. She doesn't just do her job -- she owns it. She goes above and beyond to advocate for both the client and the candidate, and you can genuinely feel that she wants to see everyone succeed. She is the kind of person who will go the extra mile, then somehow find another mile after that. But what really sets Courtney apart is her ability to make a professional experience feel personal. From the very first conversation, she has a way of making you feel like you've known her for years. Her personality is absolutely stellar -- warm, genuine, hilarious, personable, incredibly relatable, and somehow still polished and professional at the same time. Talking to Courtney feels less like talking to a staffing representative and more like talking to someone you already know and trust. And yet, she never loses sight of the business side. She is sharp, responsive, communicative, respectful, and incredibly intentional about making sure things are handled the right way. She has that rare combination of professional excellence + genuine human connection, and it is something you don't come across often. Most importantly, Courtney makes you feel like someone is actually rooting for you. She doesn't just send your résumé over and disappear. She advocates. She communicates. She follows up. She listens. She encourages. She wants to understand what you're looking for and genuinely wants to see you land somewhere you can thrive. That is the difference between someone who fills a position and someone who changes your entire experience. And in today's job market having the right Advocate literally change lives. If you're an employer looking for the right candidate, Courtney is the person you want finding them. If you're a candidate looking for the right opportunity, Courtney is absolutely the person you want in your corner. I could go on and on, but honestly, Courtney is simply the best. She is exceptional at what she does and, even more importantly, she is an exceptional human being. I am forever grateful. read more

Had an amazing one on one with Courtney. She made what has been a very difficult and frustrating situation easy, informative and hopeful. When most others in her field have been offering little to nothing in terms of information. She was willing to spend the time and help answer questions. Her advice has helped guide me in the right direction which feels like a huge load off my shoulders. I'd like to thank Ultimate Staffing, but especially Courtney Ortiz for all of her help. read more

I've been with Courtney for a long while. She's someone you want on your side of the ring for your career. Believe me you will jump leaps and bounds in your career better than you would have alone. Let her shine that sunshine she has on your career and before you know it your career will blossom into something you would have never imagined. read more

May at Ultimate Staffing has been a very personable and professional recruiter throughout the process. In the past few months I had experienced no success with the multiple online job search engine websites that I constantly applied to on a daily basis and that utilized artificial intelligence. She was able to quickly find an excellent opportunity for me in a great location of Old Town Pasadena. I am very happy with the commute and hours and look forward to starting on a new career path. Thank you to Ondina as well for navigating the onboarding and the whole team for all of their assistance. read more

Samantha was very professional, self explanatory and helpful. I was guided every step of the way. Best decision I've ever made. Thank you

I was looking for a job in preparation to move from NorCal to LA. I applied to Ultimate Staffing and they were so helpful and easy to talk to. They sent my resume to companies that suit my work experience. Serena took really good care of me and when she went on leave, May looked after me. I really appreciated that if I had any questions, I felt welcomed to reach out to them. Serena and May were both very informative about the companies they sent my resume to. And when the interviews came, they let me know what each company was looking for in a worker and what each company offerer. So that I could better choose what company was more fitting for me. I worked as a temp for 3 months, for the company I landed an interview with through Ultimate. After 3 months I was offered an in-house position. I am the most grateful to Serena and May. They made my transition from NorCal to LA very smooth. I have nothing but good things to say. And I wish every temp agency/contractor agency would operate this way. Just be honest about what you want and who you are. Ultimate will help you find potential opportunities. You just have to decide if an employer and the work is a fit for you. Thank you Serena and May! read more

May was awesome every step of the way! Also, the rest of the team was super helpful and quick to respond. Thank you May, Alexis and Jessica!

I really like this staffing agency. They are considerate of what industry you want to work in and do their best to match your abilities with the position. My representative is Serena and she's quick, responsive, and really cares. It's nice whenever she calls me, she's very friendly, optimistic and her energy keeps me motivated even when I am going through the blues of looking for a work. When you are placed they will still call and check in to see if everything is ok. read more

I applied in multiple agencies but Ultimate Staffing Pasadena was the one who reached out and help me find my way around opportunities. I want to thank Serena Moreno and Alexis Christianson and their entired team for helping me with the opportunity to work with a nonprofit. Their dedication, patience and communication help me have a great start with the organization I worked for. Although it was a really short time just the support and guidance I received from them was amazing! read more

After deciding to restart my career in non-profit management, I contacted Ultimate Staffing on March 10th. Alexis called me back and set up a Zoom interview for March 13th. We had a good meeting, and I told her more about my work experience and the type of non-profit position I was looking for. Alexis did make it clear that Ultimate Staffing cannot guarantee placement in a job, and recommended that I do my own search as well. I took her advice, and looked around Indeed and elsewhere. A couple of weeks later at the end of March, Alexis called me and asked me if I was still looking for a job. She had submitted my resume to an organization, and they were interested in setting up a phone conversation. Alexis arranged the screening call, it went well, and I was invited to an in-person interview. That interview also went well, and I received a job offer the next day. Alexis was very attentive, responsive, and supportive throughout the entire process. She gave me good advice and insights, and always took the time to make sure I was prepared. I am very grateful and appreciate her so much! I've been my job for a week, and it is a very good fit for me. Thank you to Alexis and Ultimate Staffing! read more

May was so helpful in finding me a position during these unfortunate times . She was kind and made sure to present opportunities to me she felt would best suit me. I loved how she really listened to what I was looking for in employment. Definitely contact May to find your next opportunity! read more

Nothing but wonderful things to say about this agency!! I must start with a disclaimer: If you have never worked through an agency it's good to keep and open mind and be flexible with your job search. When I was initially referred to Ultimate, my first assignment was in my field of interest but doing something I have never done before. Although Intimidating, I followed through with the assignment and was fortunate enough to be hired directly through the company. I recently returned to Ultimate in search of a new opportunity and despite the covid limitations, I was placed with another great company. I am especially thankful for May. She is the best at what she does and Ultimate Staffing is so lucky to have her. Thank you May!! read more

I don't use this resource regularly but my experience was so bad that I felt the need to warn others before wasting their time. I dealt with Lauren Snyder (Branch Manager) and Mackenzie Edwards who is one of the recruiters there. We talked to an initial person who set up my meeting with Lauren (Who I won't mention as I thought she was not at fault at all). I went in to have my personal meeting with Lauren and ended up starting with Mackenzie due to Lauren being tied up. The meeting went great and we reviewed my goals and the types of companies that I was looking for etc. Lauren came in and the meeting progressed. They mentioned what a great applicant I was and that it should be easy to find something. After some discussion Lauren mentioned that they had some internal positions available if I had interest which I was. Now for the bad stuff.......Lauren followed up with emails that day thanking me and giving me a breakdown of job responsibilities for the internal positions which did not have any salary or commission benefits listed on the description. She asked for my thoughts and I promptly responded saying I would be great for either spot but that I'd need to know the compensation packages etc. in order for me to decide. 7 days lapsed without a response to this email.......I called the office and spoke with Lauren again expressing my interest but that I'd need to know the particulars with pay. She apologized for not responding saying she was on vacation and that she knew she owed me a call. She said she was working herself on a compensation document that was easier to read than their internal document which stated their commission and pay requirements. She said please give me some time to work on this and I'll send it to you. She sent me an additional job which again had no compensation information or details on anything of that sort. To me for a staffing agency to not even be able to give someone details on compensation is ridiculous as this is a standard question. She asked for my thoughts on the job and I again said I feel it is something that I can do but I'd need to know the details on the compensation end of things. No response to this email EVER I followed up via email again with no response and finally decided to call their office. Someone said she was tied up on the line and I asked for a call back which never came. The next day I called again and she was again busy or on a call. Eventually Mackenzie got on the phone and tried to talk to me and asked why I was calling. She again put me on hold for Lauren and after a few minutes Mackenzie returned to speak to me again. (I took this as Lauren was ignoring me and Mackenzie was being told to handle me going forward) Mackenzie said she would touch base with Lauren and one of them would call me back. Hours later still with no call back I decided to call again (Around 4pm) and Mackenzie answered again. I asked again to speak to Lauren and Mackenzie said well I as your recruiter will help you with whatever I can. (At this point it was clear I was being actively avoided by Lauren and passed off to Mackenzie without even getting a returned phone call). Mackenzie went on to say she had a chance to speak to Lauren and that the internal jobs had been actively accepting applicants and that they had 2 applicants in the final stages ready to be hired. Mackenzie went on to say that there was really nothing in my desired field or range at this time. I was so angered and frustrated by the lack of professionalism, honesty, and follow up by Lauren and Ultimate Staffing as a whole. My wife on the way home from work decided to call our initial contact who set up our meeting with Lauren to see what the difficulty was in connecting with Lauren via email/phone. This person relayed the message to Lauren who then decided to call me at 5:00pm on the dot.....as she was walking out of the door for the day to "Return my missed call" and to help. I finally received my call from Lauren today with serious attitude and lack of apology or understanding on her part. I explained the above situation how I felt brushed off, ignored, and dealt with in a rude unprofessional manner. I explained how emails and calls weren't being returned. She gave multiple excuses including that her staff was not giving her the missed call messages, that she hadn't gotten a response to her emails to me, and that they couldn't afford the rate I was looking for anyways. She made up a story about the document she promised as well that they were sensitive. She also said me calling as well as my wife was "bizarre" which I felt was out of line. She was rude, disingenuous, and frankly terrible at her job. I left it by saying I don't wish to deal with them and saying I was done. To sum things up: Unprofessional Rude Lies Lack of contact to the point where you need to trick them into calling you back Not even close to helpful Ultimate waste of time don't bother read more

I was asked to write a review for this location, and while I hate doing things like this, I feel like it is the very least I can do for Karina, who has been nothing but kind to me, and never stopped helping me. She knew what I wanted, and kept letting me know when positions that I might be interested in had an opening, and never gave up pushing for me. Eventually, she landed me a temp to hire position, doing work that suits my needs perfectly. My time with Ultimate has been really great, and I don't have any complaints what so ever. Whether you're looking for temp work, or a full time position, they can help you find what you need. read more

I had been looking months for work and no luck or callback. I called Ultimate Staffing spoke to a representative had an interview with in a week they found a job for me. I'm grateful for the help they gave and to do it quickly. This is the first time I use an agency. read more

A great way to help you get some experience in different types of jobs and earn some money

Great Agency! Karina has helped me out so much with finding a job during this pandemic. Overall this agency is super helpful in finding a job and giving you the tools you need to succeed. read more

I spent 2 years working at the front desk of a staffing agency in San Francisco. I've also been laid off 3 times in the past 6 years. So I know what it's like to be on both sides of the job hunting scene. It's exhausting. It's demoralizing. Self-worth is non-existent. And on the other side you're juggling the needs of dozens of clients who change their minds all the time. Then there's the hundreds of candidates and applicants all who want to find meaningful and well-compensated work. It is a lot. This is my experience with Ultimate Staffing which occurred in September/October 2019. I applied to a listing that I saw from Ultimate Staffing and within 24 hours Lainey reached out to set-up an in-person interview at their offices in Pasadena. I prepared like I always did because I knew what to expect from doing this dozens of times. During the interview I was impressed by the kindness and empathy that Lainey emanated. I've had great conversations with recruiters in the past only for it to crumble into ashes. So I didn't get my hopes up. She asked for my resume to create a profile so she could present me to her team. I told her would be fantastic. And what followed was the requisite skills assessment tests for Microsoft Office and typing. (In the last six months I had taken the same skills assessment test for 3 other agencies so I'm pretty tired of these tests but I understand the necessity to provide this to their clients.) No sooner than I had finished my Excel assessment, with my permission Lainey had submitted my resume to a client. I had only interviewed with Lainey yesterday! The interview with this potential client never came to fruition because I couldn't do the commute. I was a bit distraught since I've had recruiters ghost me once they learned that I could only interview at places where I could commute by bus. The following Monday, which was 5 days after I told Lainey I couldn't interview with her client, Lainey contacted me again. She didn't have a long term assignment or permanent role that was in line with my skills/exp/interest but she did have a single-day assignment that she pitched to me. I leapt upon the opportunity because I needed the money and something to do with myself instead of staring at job boards all day again. Before the assignment I had to go back into their office to verify my documents for the I-9 forms. I had a recent nightmare interview a few days prior and asked Lainey if she had a few minutes so I could tell her about it. She was very lovely and made the time to sit down with me. I was even more surprised and delighted when the branch manager Lauren came in and actually sat with us for about 10-15 minutes. We were discussing my goals and interests and my forthcoming assignment -- along with a bunch of other casual things. It was a great conversation. It felt like they had my back because they DID. I had spent weeks and months chasing down previous recruiters and agencies to try and stay in contact with them and never have anything happen. With Ultimate Staffing I had applied to one of their job listings, interviewed at their agency, did their tests, and then was pitched a not one, but TWO job opportunities in less than 2 WEEKS. And before my day-assignment ever happened, one of Lainey's coworkers had called and asked if I was interested in another short-term assignment. My mind was blown!! This level of empathy, follow-up and follow-through is truly impressive and I am forever grateful for their help. Lainey and Lauren and the rest of the people at Ultimate Staffing will treat you like a human being and work to understand your needs, your goals and actually see you for who you are. Don't hesitate to reach out because they will work on your behalf to be your champion. read more

I am thankful to Mackenzie Edwards and the team at Ultimate Staffing Services for connecting us with stellar individuals to be a part of our non-profit arts organization. She's a true professional -- responding in a timely fashion and truly listening to the needs and qualities we were looking for. For our small staff, it was a relief as it alleviated the time and effort that it takes in the screening process of applicants. They made the process seamless and recognized the urgency that we had in filling the open positions. We made offers to two of the three candidates she initially put forth. Their addition to our team has been nothing but a positive experience and has elevated the professionalism of the office as a whole. I highly recommend working with Mackenzie and Ultimate Staffing Services. read more

May did an awesome job at finding me a position in a matter of days! The process was so simple and fast! May was so helpful and awesome, we got along great! She really understood what kind of position best suited me which I appreciate very much. read more

Why does it take them so long to respond? It shouldn't take weeks to reply to a single email. The brief experience I did have with them was unpleasant as they seemed to be annoyed with talking to anybody over the phone. They won't respond to emails so I had no choice but to call, but they sounded irritated that I was calling to ask why I never heard anything back from them. They obviously haven't found me any work because I still haven't heard back from them. They can't even been bothered to give a simple status update. read more

I've worked with Ultimate for two temp assignments and both have been great. One of the managers, May is always a pleasure to work with and the clients are friendly. Also, Ultimate has user friendly employee portals to help manage the process. read more

Upon a recommendation from a good and respected friend who also was seeking employment, I signed with this agency as I felt they would be a great resource. Despite applying online; meeting with the recruiter Donna Driscoll; taking the required tests; and following up with the agency---nothing. Absolutely nothing. I would not recommend this agency at all. In fact the friend who referred me informed this recruiter also dropped the ball with her and her career search. Possibly other branches are better equipped to help employment seekers as the recruiters in this office are not. Do not recommend at all. read more

I've been working with Mackenzie Edwards of Ultimate Staffing for a couple of years. Mackenzie has always been professional and respectful in all of our interactions. She makes sure to present me with all of the offers for which I am qualified and keep me updated on the status of my application. Though I have yet to be placed in employment with Ultimate Staffing, I am sure to answer every call and email from Mackenzie because I know that she is working for me! I highly recommend her! read more

I just wanted to reach out and let others know what a wonderful job the friendly staff at Ultimate Staffing in Pasadena did in helping me find work. I first met May M. in 2017 and she helped find me a few positions and the one that has now landed me a full time position at a great company! I was very happy working with Ultimate in the feedback they gave me and knowing they cared about me. Thank you again! read more

I don't recommend this place at all. It's been months to almost a year and no one call you or even reach out to you for help. Unprofessional I tell ya! read more

May and Monica really helped me get a long term job with a company to the point the company hired me permanently. Ultimate staffing really knew how to pick which job would be suitable for the candidate and company. Thank you guys! read more

I had a great experience with Ultimate. I haven't worked for a few years and decided to try my luck with a staffing agency. I worked with May and she found me a position in just a few short weeks. She was so helpful and would recommend her to anyone. read more

I wanted to let everyone know that the girls at Ultimate Staffing ROCK. I have been working with Mackenzie and May and they have been wonderful. They found me a position in Glendale with a great company, great benefits and great pay. The entire experience has been flawless.... Thank you for everything you have done for me. read more

I had a really great experience with Ultimate Staffing!!! After I got laid off the next day I went in and May was able to place me with in a day! I would seriously highly recommend Ultimate Staffing to anyone!!! They are totally awesome!!! read more

I want to thank Kaitlynne and Carolyn for being so thorough during my job search with Ultimate Staffing. I was recommended to speak to Kaitlynne. Kaitlynne quickly set up a phone interview which led to an in-person interview with Carolyn. They were both very professional and helpful. Carolyn really took the time to listen to what type of opportunities I am seeking and understand which positions work best for me. I highly recommend this agency. read more

If you are looking for a job, Mackenzie is super attentive and truly takes her time to make you a priority and help find what you are looking for that best suites your needs. She is always following up with you and makes sure you are employed. If you are seeking employment, give Mackenzie Edwards a call. read more

Hello I am registered at Ultimate Staffing, the staff is very helpful. The agency is great and very attentive. I have been placed with a great company. I totally recommend the agency. Thanks to Monica and May for placing me on this job assignment. read more

Was working with Dona the beginning of this year. I had told Dona that I worked with another agency and that person had left me high and dry. I went home after our little interview and did not receive the test the first weekend that she said she was going to send them. I emailed her about a week and half later and finally received the testand took the test. Never heard anything about what my scores was and never heard about any jobs for about 3 months. I emailed Dona asking what was going and what were my scores. She emailed me back telling me she thought that I found a job. Which I had not yet. I tried a few times within this year to email her back but nothing. I should have tried calling, but I was just fed up with the whole situation. read more

I moved to Pasadena on April and started looking for staffing agencies, out of 5 or 6 only Ultimate and other agency got back to me and scheduled me for an interview. First I went to the other agency, I had to wait for more than 30 minutes, fill out a lot of documents and then having a very unpleasant interview with a woman that barely look at me and who contradicted herself saying that I needed to quit my job in order to find something and after I resigned she said that it could take her up to two months to help me. I was very disappointed and went to Ultimate for my interview, Dona was very friendly, kind and attentive; the interview went fantastic she actually listened to me and made me feel important. A couple of weeks after I got a phone call for an interview with a company where I am actually going to be directly hired after 8 months of hard work. I have only great things to say about Ultimate. The staff is very professional, attentive and dedicated and I am very grateful to everyone there. read more

I felt bad for my friend who stayed positive all the time while the employees at the Pasadena office gave her an attitude and lied through their teeth about the job she received an e-mail on last Saturday. She caught them in a lie about Dona Druscoll not working in that office and about her being in the Orange County office ( which is evidently not true) and they don't even have the decency to apologize to her. Instead, they added insult to injury by lying to her even more. They are just horrible people ! read more

Monica nicely greeted me at the door, which I thought was a good start until I told her what I was looking for. She was very scattered with her answers and it didn't seem like she knew how to help me. So instead of helpful recommendations or referrals she pretty much shooed me out of the office. read more

Ultimate Staffing is a professional corporation dedicated to finding employer clients great candidates. My experience with May Mullen was great. She assisted me in finding a new work opportunity. read more

I usually don't review anything on Yelp... but this I had to post. I have been registered with Ultimate - Pasadena for a while now. Mackenzie has been a sweetheart in trying to get me a permanent full time position since 2011. I was able to find a position in Riverside on my own without knowing it was seasonal, that is when I contacted Mackenzie to find me a position closer to home. That is where Lauren Snyder came into the picture pushing me to take a position in Pasadena that she claimed to be a long term temp position. So I resigned from my position in Riverside to take this new opportunity. And within 3 1/2 weeks, I was told by the school director that my position was being filled by someone else and my services were not needed. I immediately contacted Ultimate and asked them what was going on. They denied knowing anything. They contacted the school and the school told them that my position was given to someone who had applied for that same position... needless to say I was livid. Ultimate apologized for the mishap and said that they would help me find another opportunity. Well its 5/26/18 and they haven't found me anything. All I get is apologies... I am very disappointed with Ultimate Staffing. They are very quick to say that I look on my own for opportunities.... Honestly, I feel they should say.. We cannot or don't want to help you... They tried to show me another opportunity, first telling me it would be a long term position... then another phone call later it was for a week, then the final phone call it was only a day... They are not very professional as far as giving leeds to potential candidates. They mislead candidates with false hope. Mackenzie Edwards is the only one that I felt cared and was truly working for me as far as finding an opportunity. I had to go to another office in Orange County to apply for a position to find an opportunity and I also was able find something through Jen Nguyen of the Brea office find something for me. Bottom line, Ultimate Staffing... are the worst, they only do is give candidates false hope. Craigslist, Indeed, are probably better than Ultimate Staffing at least the Pasadena, Ca office.... I had no choice to leave 1 star... if I could I wouldn't have rate them, they don't deserve it. read more

I have worked with Ultimate Staffing Services for 7 months and I have nothing but excellent praise for them! Every recruiter I have worked with or encountered has been exceptionally professional. Each recruiter has taken the time to listen to my employment needs working with me to find the best fit for me and their clients. Would I recommend their services? Yes, most definitely and I have. Thank you, Karina, Lauren, May, Carolyn, and others for your service! Much appreciated! read more