Harry Singh is a crook. I have a 2003 Saab 9-3 which until recently I had serviced at an official Saab repair facility in Maywood. Saab has stopped doing business in the US and so when the engine warning light appeared on the dash, I looked for a repair shop that specialized in Saab repair. Since Ultimate Precision advertised itself as "certified" (whatever that means) in Saab repair as well as Acura, BMW, etc., and since many--but not all--its review in Yelp and Google were OK, I figured I'd give it a try. The car was running fine so I figured the problem was minor--a loose line or emissions component.
So about a month ago, I pulled in to Ultimate Precision without an appointment to ask if they had the necessary computer to diagnose the problem. I was pleased when Harry came right out with a computer and, after attaching it to the car, told me he could fix the problem if I would leave the car which I did. The next day Harry called me and said there were a number of things wrong and asked me to stop by to discuss. (That should have tipped me off.) When I arrived, I was shocked to see the car on a lift with several tires removed and parts of the engine removed including all the spark plugs. He then went into a lengthy "explanation" that the car needed a "tune up" meaning new spark plugs and oil change (even though I recently had the oil changed and even though the engine was running just fine). As "proof," he showed me the spark plugs explaining that the contact points were corroded. He also showed me the fuel filter which, because it looked rusty on the outside, needed to be changed. He then showed me the front end which he said was very "loose" and needed to be changed and then pointed to a loose air filter cover and said it could get caught in the fan belt. Going back to the reason I brought the car to him in the first place, I asked him what needs to be done to resolve the engine light issue.
As I said, the car ran fine so I was pretty confused. In response, he asked me what kind of gas I used and I told him whatever was cheapest. He then went into a lengthy "explanation" about how cheap gas destroys the engine and that "you get what you pay for." This really exposed him as a fraud since any Google search for whether cheap gas will harm your car will tell you, "gas is gas." (Bill Holbrook, spokesperson for National Petrochemicals & Refiners Association (NPRA) [says], "if you take the octane issue out of the equation, gasoline is gasoline.") Finally, he was not able to guarantee that anything he did would solve the engine light problem, going back to the type of gas I used. He also would not confirm that he was able to obtain a "code" from his computer diagnosing the engine light problem.
After telling him I would not have him do anything and asked that he put the car back together, he had the audacity to tell be he is charging me $100.00 for a "diagnostic fee." However, he quickly backed off when I told him I was not paying him anything since he didn't diagnose the problem at all.
I did find a garage that had the correct computer and found that the problem was nothing other than a loose electrical connection which was repaired without even any new parts!
If he was honest, Harry should have told me he did not have the ability to diagnose the problem. Instead, he tried to scam me into an expensive repair bill. Beware of this guy. read more
