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    Ultimate Images

    5.0 (1 review)

    By appointment only

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    Haircut

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    11 years ago

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    SmartStyle

    4.0(4 reviews)
    0.4 mi

    Natasha and Sherri have been awesome, unable to remark about others. Caring, they have humor and…read moremake it a relaxing experience.

    Worst salon experience to date. I was a walk in. Skylar took on my hair. Although she is very easy…read moreto talk to she is very inexperienced in hair overall. The cut was uneven all around, the layers were not consistent as she cut them using a hair brush as a guid. The color was not even slightly close to what I asked for. She slathered 3 bowels of the bleach product on the lower part of my hair and an additional bowl of a dark brownish red on the top to cover my roots. I felt as though I had 20lbs of product on my head while it developed. After I had the brown color stained all over my neck, forehead, ears and the bank of my shirt (ruining it). When it was time to rinse my hair she quickly realized it was orange and yellow. So she needed help with toner and what ones to use. It didn't help much. I realize going from boxes brown hair would be a process to get beautiful blonde highlights but this is just out of hand. By the end of the service my hair was left with patches of greasy spots that must have been conditioner that hadn't been properly rinsed, curls to try and hide the flaws and the cost of $175!!! I contribute this to how much product she waisted slopping it on my hair. I went back the following day for a solution. They offered to add more dark to my hair to break up the orange and for someone else to cut my hair properly. I politely declined. I asked for a refund. They absolutely refused saying this was their procedure. I asked for the manager to be called but they refused to do that as she was not on shift. I was told to call the next day but then how would the manager see the atrocity that is my hair??

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