Always great service & Sky does the best job!!!…read more The spa is bright, clean & the staff friendly! Highly recommend!

Cleanest and nicest nail salon around! Love the patriotic Meu did for the holiday weekend.read more

The man that works there is awful and rude. I called about 3 hours ahead and asked if I could make…read morean appointment and said, "no appointments, you wait". I expressed that I've made appointments in the past and he still said, "you wait" and hangs up. I was calling to get my 2 pinkie's fixed that I got done a week ago. ANYWAYS, I come in and sit to wait.. he stands up and said to another customer "2pm Appointment? You?" My jaw dropped. Mind you that there is another female in here with an appointment. I have gotten my nails buy him once and he grinded my thumb to almost the meat. It was so thin and sore. He is also very rough with the dremel or whatever it is. The only good thing about this play is his wife... she does awesome work and is extremely nice but this may be my last time after my nails get fixed. Oh btw, I don't think they clean their equipment correctly. Just FYI.

I have been to this business a handful of times over the last few years and had a few "ok" visits…read moreand some not so "ok" visits, but never a great experience. The quality of the work is sub-par and they are never overly friendly. My last visit left a bad taste in my mouth though. I came in for a basic pedicure, but they were busy at the time. I put my name on a list along with my phone number and took a seat on the bench outside the doors. I waited and waited with my phone in hand for the phone call I was promised as soon as someone was available. Others came in behind me and followed suit. I then began to notice that several people that had come in after me were being waited on before me. I approached the man at the register that proceeded to tell me it wasn't my turn yet and pointed to the list. I informed him that the name he was pointing to was not me. He then looked at the list of names that had already been waited on and he had crossed off my name without calling. Fine, whatever. No apology or anything. (It had been an hour at this point.) He placed me in a pedicure chair and said someone would be with me in a moment. So, I wait some more. Forty-five minutes later, someone finally comes over to do my pedicure (my feet were already prune-y). I then got a pedicure, was charged full price, and left. He didn't even put a clear top coat on. Super unhappy!

Reba cut and highlighted my hair. She was very social. I liked her. She gave a lot of information…read moreon picking thinks to keep my color lasting. Tips that were very good to know. Gave us a paper on hair care. They even have a salon chair for children. Andrea is their new stylist. Very friendly. There is a boutique in the front. Loved the clothing. Booked my next visit while I was there.

My review is for the Fairmont location…read more I liked the assortment of items for purchase - prices were reasonable. I liked the waiting area - until I sat there almost 40 minutes. I was 30 minutes early but still waited an additional 40 minutes. Other customers were left unattended in the spa chair. One sweet lady had waited so long she threatened to leave AND had been phoned to come in AND the tech who phoned her did not remember calling her! I didn't see any licenses on display - a mechanic could have been doing my service. It certainly felt that way. Numerous times I had to ask my tech to be more careful. I have NEVER had a pedi that left my toes painful to the touch. I have one finger that is so sore under my nail because the tech cleaned under the nail not paying attention to the tool she grabbed. She said she's been there 3+ years? How? Zero time management. The plate of food was a nice touch, but I'd trade that for a more professionally ran spa. No tub liners were used, my tools were not opened in front of me - I'm not even sure they were sterilized. The salon wasn't dirty, but it did look cluttered, messy, and disorganized. TS was my fourth nail salon to try in Fairmont. The previous three were just as bad or worse. I was told TS was the best in Fairmont. I hope not, or I'll be trying salons in a whole different city. The tech did do a good job. I mean, my nails look nice. But the entire experience was not worth $100+. Honestly. My appt was at 1:45. I didn't leave until close to 5. My entire afternoon was shot. I will not be going back to the nail salon.

My review is for the clarksburg location on Emily Dr. I was disappointed in the service in relation…read moreto the prices. Costs were added to the services at the time of checkout that were not discussed at the time of service. when asked for a design I was curtly denied and cited, for time limitation but I sat sat for 30 minutes after my service was completed waiting for my daughter in law, watching the employee remain idle. My daughter in law received a brow treatment for tint without an allergy test first and later had a severe reaction. We spent almost 400.00 for two mani/pedis and her brow tint. Very disappointed.