Excellent professional job!! They deodorized and extracted to the point of my carpet being 97% dry…read more The men were very polite and kind. They just knew exactly what they were doing and the price was very reasonable. Give K & K a call, you'll be glad you did.

From the owner: Between a house full of kids, pets, and everyday living, your floors take quite a beating. If the…read morewalking surfaces of your home have seen better days, seek out the professional floor cleaning services of K & K Floor & Carpet Care. Located in Chillicothe, OH, their team of carpet cleaning experts proudly offer floor restoration solutions throughout Ross and Pickaway counties. Dedicated to excellent customer service and superior results, they offer the perfect mix of high-quality work performed with minimal disruption and they stand behind all of their work with a satisfaction guarantee. Whether your carpets have been stained by your pets and kids or you have tile floors with discolored grout, they offer a floor cleaning solution to have your walking surfaces looking like new in no time. In addition to their quality floor cleaning services, their team also provides rug and upholstery cleaning services, as well as janitorial services for businesses. If you have dingy or worn floors, don't replace them. Let K & K Floor & Carpet Care breathe new life into the walking surfaces of your home or business today. To speak with a qualified floor cleaning technician, call (740) 773-2090.

Terrible customer service. The owner, Jeff, does terrible business. Jeff said they would finish a…read morejob for me in a week, 3 weeks later I was trying to track him down to find our when he would even return to my property. I called him multiple times and he would not answer. I finally blocked my number and he answered on the first ring. He left a ladder in my office walkway for 2 weeks.. I will never have him do a bid on my properties again. I do not recommend doing any business with this company.

Horrible customer service! Avoid this place before they scam you too!! I called on 3/21/2022 and…read morescheduled an appointment for 4/1/2022 at 11am and I paid a $50.00 deposit. I called back on 3/31/22 (the afternoon before my scheduled appointment) to confirm they were still expecting me the following morning, however, the guy said I made the appointment for April 8th but this was not correct as I made the appointment to be the same day as a doctor appointment; clearly scheduled for 4/1/22. The employee insisted and argued that I made the mistake and he adamantly refused to refund my deposit and he did not...could not...agree that a miscommunication or misunderstanding COULD have even taken place. He placed ALL the blame on me even though I knew I did not make the appt for 4/8. He tried to tell me that my receipt even had the scheduled date on it but, in fact, the receipt I received only had the date the payment was made (March 21,2022). I stated numerous times that I wanted a refund but he became more angry and belligerent and firmly refused. He offered to reschedule my appointment but after realizing his anger I wouldn't have trusted him with a dirty sock let alone a $25,000 vehicle. Avoid this business and seek another alternative. After the experience I had I believe he's fully capable of using this tactic repeatedly to rip people off and manipulate them. It's clearly a scam and a simple way of stealing your deposit. My bank is working with me to collect a refund. Geesh!