Hands down the BEST clinic in town. We hail from out of state and was looking for a specific need…read morefor me & my teen daughter. They took such great care of us from the moment we walked in to end of appointment. Not sure how the staff are selected but it's impressive how every single person there made us feel so welcomed. They are detailed, transparent and knowledgable. My whole family are patients now.

I saw Kim for a consultation and am going back on Tuesday for Vivace. She was incredibly nice and…read moreanswered all of my questions.

Great service, great explanations and so much patience answering questions. I researched every…read moreplace in town thoroughly that does laser hair removal. Go here! They consistently run sales and have a great environment and service. Their machine is top of the line and the same machine the most expensive treatments in town have.

I would not recommend using this business. I spent several hundred dollars on multiple laser hair…read moreremoval packages in 2021. I made my initial appointment and the week before that appointment, I received a call from the office that they had to cancel because the woman who did the laser hair removal had walked out and they had no one to replace her at the time. I proceeded to make a few appointments after that and each time as the appointment was approaching I was called and told that they had no on to do it. They then told me that they would call me whenever they had technician again. I never received that call. Several months later I became pregnant and was unable to do the do them, however the spa still had never called me anyways. I am now trying to book an appointment to start the past packages and am being told that they have expired. When I told her that I had appointments scheduled for months in a row that were cancelled by the spa, to no fault of my own, and the form I filled out in 2021 online when I bought the packages said nothing about an expiration date (I kept screenshots for my records since I was spending several hundred dollars online for these packages), she said there was nothing they could do. This is very unprofessional and they have basically stolen several hundred of dollars from me as I was never able to use a single appointment due to their spa canceling on me.

I enjoy the experience each time at Luxe MedSpa! Lauren Hicks is my go to esthetician. I love her…read moresweet spirit and attention to detail attitude.

My favorite spa in Tyler! Everything is top notch from the massages, Botox, ultherapy and vitamin…read moreinfusions! I've had it all! Primrose Flower Emporium LOVES Luxe!!!

I had taken my adult disabled son here for a consult for hair removal in his face. I was given a…read morefollow up appointment for spot test to see how he handled it. I got a call the morning of his appointment day stating they had consulted with their doctor and don't think they can treat him due to his disability and lack of pain tolerance! I told them I was disappointed and that they should not assume someone with an intellectual disability has a low pain tolerance. I told them his brother has the same disability and a VERY HIGH pain tolerance. He didn't even complain about a huge abscess above his molar! Caught it with a panoram X-ray. My son does very well with pre meds for dental work yet this place would not even go through with the spot trial like we agreed to. Not impressed.

These ladies are so professional and I'm super happy with my results from my Botox and my lip fillerread more

I don't have much experience with doctor offices so I don't have much perspective. But the staff…read moreis friendly, prompt. The building is modern. Comfortable waiting area. The check in and checkout process has gone incredibly smooth for the two visits. The doctor (Stawlings) is very rushed. Kind of wish we had more time with her to discuss. But the results have been great.

Outstanding Dermatologist, Doctor Holman. But they have the worst telephone communication system…read morethat can be imagined. I got a call from them and wasn't able to answer regarding a biopsy. I've called five times and still not have been able to talk to anyone although I admit they didn't call back once, but I was in another doctors appointment and couldn't answer my call back again and still haven't heard from them. They're telephone communication system is simply.AWFUL and totally inconsistent with the Excellent care provided by Doctor Holman

Dr. Haygood and her PA Erika are great! Very compassionate and very knowledgeable. My regular…read moreDermatologist was on vacation but I was able to get in to see Dr. Haygood the day I called her office.

From the owner: Take Time For Your Skin…read more ADAGIO Dermatology was founded on the ideals that everyone should not only take time for their skin but also be given time by their skin care provider. ADAGIO Dermatology is a single physician office that provides a personal, one-on-one skin care experience. We believe that whether it is for general dermatology or cosmetic needs, every patient deserves to be treated like a V.I.P. We know that your skin is important to you, and that is why Dr. Laura Haygood and her staff are equally interested in the well being and care of your skin. Thank you for placing trust in our office and please let us know how we can better serve you. We also thank you for your referral of friends and family, which truly is the best compliment we can receive. We look forward to meeting you.

We were able to get booked easily and all of the ladies we dealt with were very sweet and…read moreprofessional.

Started massage 10 minutes late and massage needed 5 minutes early. Paying for a 60 minute massage…read more, every minute counts. Also gave the front desk girl 10.09 cash in tip for the masseuse and she pocketed it, charged me 10.00 on my Credit card. I got it back but beware, I fear I'm not the first or last person she did it too .

Today, I was trying to schedule two massages for myself and a friend at the West Village location…read morein Dallas. The gentleman that helped me over the phone was very unfriendly and made me feel as if I was bothering him. I wasn't understanding the concept of having to transfer massages from my home location in Tyler, and he gave me more attitude about it than I could deal with. After I got off the phone with him I called the Tyler location to see if they could help me. I was lucky enough to have Kayla answer my call, and she was as friendly as can be. She understood that the transferring can be confusing sometimes and was more than happy to help me. I explained my experience with West Village, and she sounded genuinely bothered by it. So, she asked me for the number I called and the date and time I wanted for that location. She was going to schedule the appointments for me! She called me back shortly after, and, although she couldn't schedule the appointments for me due to differing policies, I was highly impressed with her customer service. Thank you, Kayla!

Paid for an hour, received about 30min. Paid for a full body service didn't even get 50% of that…read more Ruined a surprise. Left more stressed than I arrived. No one will get in contact with me about this issue after several attempts. My husband booked me a Mother's Day gift here as a surprise. They promised him they wouldn't notify me. They did, 3 times in fact. He has everything arranged to be handled so that all I had to do was show up and leave. I show up, I'm called back a few minutes after my appointment time. My massage only covered my back, the back of my legs, the back of my neck and my feet. Not my arms, not the front of my legs, not my shoulders, etc. My massage was over and I was fully dressed 45min after my appointment time. Not 45 min after I was called back. -Yes I'm aware of the 50min massage time and 10min to dress.- I did not get that at all. Matter of fact I lost over 20% of the time that I paid for. When you pay for someone's time you expect to get just that and all of the services that you pay for. But it doesn't stop here. I go to leave and they ask me how I want to pay. I'm completely confused and ask them what they mean because it was suppose to be paid for. She said yes he called and put the card on file I just want to make sure. And I'm like... well then yes. Then she asks me how much for the tip. I'm confused because I thought this was handled as well. I told her I can't just authorize someone else's money like that. She looks at me puzzled then I just tell her okay I'll just pay for it because I'm not going to use my husbands card and authorize an amount that he hasn't authorized. Then she says okay we will do 2 separate transactions. I'm confused all over again, because why was it such a big deal if I could pay the tip separately. This became a big ordeal. She told me that they've been having issues with the employees cutting people's time and she would have a manager reach out. I called my husband when I left he told me that it was all suppose to have been handled including the tip that it was arranged ahead of time and they assured him it would be special. Next day, I hadn't heard from anyone so I called, no manager available but I left a message and still haven't heard back. Every time I've called they conveniently do not have a manager available. I tried to get this issue resolved without posting a negative review but they refuse to help. I don't see how they can do business like this. Attached is a screenshot from the video I took of the time after I was dressed from my massage.

Chloe is absolutely amazing!! I cannot say enough good things about her. She is kind and…read morecompassionate and made us feel right at home. Chloe's bubbly nature is infections and she is knowledgeable making her a great asset to Taylor Kirkpatrick! Thank you Chloe!!

I am grateful for the service provided and for the fact that they are willing to take the step to…read moremake sure that you are satisfied with the treatments you are receiving. Thank you, both Emilee and Taylor. Much appreciated.