I did not get the Yara from Ulta, but I did get the fenty perfume and it is my favorite scent. It smells so good! read more

Ulta Beauty - Hair Salons Near Me - Overland Park, Kansas

Yay birthday gift. I love Ulta so much. Top 3 stores maybe even top 2. I love how they have both drugstore and high-end products, and skincare and haircare. And Tree Hut and Sol de Janeiro read more

if I could give this Ulta negative stars I would. the store manager Bev was extremely rude to me and overheard/saw her going off on an employee for matching me with a foundation. This is not my first run in with her but it will be my last. And she is always rude and not welcoming. And I will be shopping at Sephora instead. because of Bev the store manager. The fish rots from the head, and they store is rotting. read more

This was my first time at this particular Ulta location, and I was pleased with it. Definitely needed a bit of organizing on a few shelves, but they had a good selection of products (doesn't look like any supply chain shortages here!) and the staff was all very sweet and helpful. It's nice to see that Ulta now carries Mac products, so of course I had to grab one of their lipsticks! If I'm in this part of town again, I'll probably drop in and see what's new and what specials they're having- when I first walked in this time they had a table of products marked up to 70% off- hard to resist! read more

Ulta Beauty - My girl Kate - Hair Salons Near Me - Overland Park, Kansas

Store manager is rude, and general customer service is profoundly lacking. Beauty Brands is light years better.

Needs nicer employees and to not yell at kids needs more help and talking bad about people yelled at us for trying to find someone for trying to look for someone read more

I have extremely sensitive skin and I was looking around lost for what to use. this girl introduced herself and asked me if I needed help finding anything I told her my concerns and she helped me find products that are good for my sensitive skin I believe her name was Olivia. she was very personable. she not only listened my preferences but also tried to get to know me as a customer to help me better. I will definitely be coming back and asking for her help every time. read more

My boyfriend went into this store looking for items I had wanted for Christmas. When asking for help he was met with no help and a literal "I don't think we even sell any of that" with direct screenshots from ULTAs website. No offer to help him find similar products, no offer to help him purchase a gift card, no suggestions for best selling products! I'm honestly so glad he left empty handed because we won't be giving this establishment any of our money. Glad he went with the Sephora in Town Center instead. They set me up with SEVERAL designer fragrances. read more

We have just moved to town, looking for a new hairstylists. Lexie was recommended by my sil. We did go in rushed, hoping to get an appointment. We did!!! Lexie was wonderful. She is accommodating, did a good cut for my daughter. She loved her haircut and said "I found my stylists!!! She will be back for her cut now, again and again. Thanks Lexie!! Try her out and you will not be disappointed. read more

Customer service is beyond poor. Staff doesn't acknowledge you or care to answer your questions. The cashier took a bite of food while she was ringing me out. I will go out of my way to go to Beauty Brands or Sephora next time. read more

Please let me start by saying that this poor review has no reflection on the young lady who did my hair. She was bright and upbeat, cheerful and happy all the way through. Her personality shined. However, given the fact that Ulta is far from an upscale salon, I was a little (a lot) taken back by the amount they charged for services. I spent $250.00 for a hair cut and highlight. My hair is the length of a pixie so even the amount of time I spent in the chair (2.5 hours), was extremely excessive to me, and totally unnecessary. In short, their fees are way overpriced. I have been going somewhere else for years (unfortunately, I couldnt get in to my normal stylist), and even with a brow wax included, have never spent more than $130.00. On the bright side, I did rack up 214 points, which is worth $6.00 on any product or service available in the store. lol 5 more highlights and cuts to go at the rate of 250.00, I might get something free in that store. Do I like my hair? 250.00 I better love it and love is a very strong word here. Given my hair type, dont ever plan on spending less than your car payment here. read more

My hairstylist ghosted me I don't know what happened to him and my sister referred me to Ulta. I googled and I don't know who's giving this place less than five stars but they need to visit Nicole if they're getting their hair done. She is absolutely amazing and knows what she is doing. I'm very particular about my hair and I will be going to her from this point forward. read more

We had my 16 year old daughter's makeup done here for prom and we were thrilled with the experience. I booked online about a week before prom and requested a certain advisor based on a recommendation. About two hours before the appointment, I received a call from Anne telling me that our advisor had an emergency and wasn't in but that she had someone else lined up for us. We got there and were introduced to Suze who did a wonderful job with my daughter's makeup application. She took the time to understand what "look" my daughter was going for, explained what she was doing and what products she was using during the process, and was very friendly throughout. We did spend $167 on products but I never felt any pressure to do so. We would recommend Suze any day! read more

I called there to see if they had an item or would be getting it in soon so I didn't have to drive all the way to Belton. The salesperson who answered the phone was rude and didn't ask how she could help me or what item I was looking for. If she was really busy, she should have politely asked if I could hold. Instead, I was abruptly put on hold for 2-3 minutes with very obnoxious (death metal) music before getting the call disconnected. I drove an extra 30 minutes out of my way to Belton after double checking they had the item I was needing. The sales staff in Belton were polite and helpful. After reading other reviews, it seems folks at this 135th street location need to have some customer service training or get replaced. Staff at other Ulta locations have generally been very helpful, so next time I will know better than to go to this location. read more

Loved everyone but the manager. She had a super rude tone and kept me waiting in line after messing up my transaction. Instead of fixing the issue immediately she had me stand back in line. Not the first time I've come across an unfriendly ULTA manager. read more

I've been an Ulta customer for years, usually at the 119th St location, so I was initially excited when a location opened closer to my office. That excitement was short lived. The staff at the 135th St location is rude and pretentious. It's very insulting to be talked down to if you DARE to ask a question. read more

This is my favorite Ulta and where most of my makeup money goes. The remodel to add Clinique has made the store look ultra modern. The #1 reason I go here is because Alicia does my brows and I love her! She helps me with my brows and anything else I need. read more

The reason for the 3 stars is most of the time when I go to both the 119th & the 135th locations, there are 2-3 employees playing make-over off to the corner. I can hardly find any help. Watch out if anyone is stocking shelves, they will not stop a moment & get out of the way. The cashier at 135th could give one care less. If you don't like your job lady go somewhere else! read more

Prior to this experience I have NEVER had any issues shopping at Ulta. The employees are always knowledgeable and helpful throughout my trips. Unfortunately last night was an exception. Although I had no issues finding what I was shopping for, an employee NEVER ONCE acknowledge I was there (I was in store for over 30 minutes). I found what I was looking for and then some and proceeded to the checkout line. The cashier rang my purchase up to a total of 68.51 where I used a gift card my dad gave me for Christmas ($25). I am a platinum member (for several years now) and I have saved up 56.00 in points and wanted to use them. The cashier (Kennedl) informed me I had 0 points. At this point I open the Ulta app and show her I have well over 1000 points and 56 dollars saved. They told me that they were unable to use my points and that they could not cancel my trajnsaction so I had to pay the remaining balance of $43 out of pocket. There was NO manager at the store or anyone else who could assist me and my transaction. If I had really not wanted to purchase these items please tell me how/why they couldn't cancel and start the process over. On a different register my points popped up so why was I unable to use them? All of these questions weren't answered by the employees so how do I know this won't happen again. read more

The people who work here are great and always know exactly what to help me get my wife for any and all occasions. Their recommendations have never failed me. Keep up the good work! read more

I love this store...everyone knows their stuff with a great diversity in ages...so each is helpful depending on the generation I'm shopping for... the gal that loves skin care is always so knowledgeable & is ready to help me with my concerns (and closer to my age) so glad there is an ulta out south! read more

Absolutely horrible customer service. Employees are beyond rude. Go to the one on 119th and Blackbob...it's a further drive but overall worth it! read more

I got my hair done at the salon here. I needed my ombré reversed and my hair dyed one color. The color turned out great, however the service was terrible. I booked my appointment online. It told me it would take an hour and 45 minutes, which was fine. During my visit, the stylist that was doing my hair started dying another customers hair. This left me sitting in the chair until she asked someone else to shampoo my hair. I then returned to the chair and continued to wait while she was still dying someone else's hair. I finally asked for a comb to brush out my own hair, paid 150 dollars for the service, and left 2 hours and 15 minutes (would have been longer) after I arrived with my hair soaking wet. read more

Lexie is an outstanding professional. She has provided consistently great service and styling for over a year at this salon. If you try this ULTA location, give her a try read more

Came here to get my hair and eyebrows done. My hair came out fine, but the young talkative blonde who did my eyebrows did such a horrible job that I had to fill in my eyebrows for weeks. read more