Gotta update my review because there is no longer a Sephora area in JCPenney in the mall- it's now…read moreat Kohl's stores, which is not in this particular mall. A few years ago Sephora went down to 2 samples with a purchase, instead of 3. Ordering online is obviously a bit easier, but the sample selection at an actual store is better and it's so nice getting to try the products and especially smell the perfumes in person. Valarie and Lili were the associates who helped me the other day. Lili found a great shade of the new YSL foundation for me. It's a bright, clean store with great customer service- plus there are fantastic massage chairs outside the store that are inexpensive and lovely- ahhhhh

I went into this store and it was DISGUSTING. Look on the tops of the displays where they put the…read morelittle tools to try the makeup....carpet of dust. When I was there one sales associate could not be troubled to bend down and pick up 2 makeup applicators that were at her feet on the floor bc she was way too busy on her phone. I wasn't greeted. I wasn't thanked for coming in. one sales associate seemed only interested in applying HER OWN makeup rather than helping people. On the make up displays there was also caked dust. All this while AT LEAST 4-5 associates stood there and did nothing. I would not try on anything there to save my life! I am not in the mood to get a fungal or staff infection. Who's the manager here????? They should be fired.

Excellent customer service with honest input. I was tired of plucking hair off my clothes and…read moredecided to get a wig! Amazing selection of styles and colors. The final plus is their skin care products. They set me up with a n eyebrow product to secure that my eyebrows matched my wig! I asked about eyebrow products and she stepped into action! Highly impressed. Easy parking too! Oh, I promptly went and got a short haircut!

Went to this store for wig getting ready for Chemo. Stefanie was fantastic. She spent so much time…read morewith me to make sure that I got something I was really happy with. Really appreciated her help. She was very knowledge thanks so much!!!!

Nice to be able to get in and out when you know your purpose…read more I asked for guidance to Neil polish. I received direction. Selected my color then headed to mascara. Chatted up another patron who guided me to the brands to checkout. Needed help again locating the brands, the same nice beauty assistant helped me but recommended another. All within 10 or so and boom. at the register and checked out! I even got my receipt via email!

Staff were incredibly rude when attempting to pick up an online order. Did not even want to do what…read morewas right, wanted to argue, and explain why something that had already been purchased, was not okay to be picked up by my husband. Even though the last name match, he had email and was willing to sign for the 5.99 item.

Just had my first appt at Mia Bella..this place is amazing! I went in for IPL (stupid brown sun…read morespots) and... I didn't even get it. She recommended waiting a bit to let the summer tan completely disappear... I mean she could have done it but wanted me to get the best results which means waiting. Who does that?! Every other spa would have done it and then just tell you to get multiple to see results. Not here...really talked with me about what I wanted, options and recommendations and did not recommend the most expensive. So I got a HydroFacial, cause why not, and I felt refreshed and dewy. Made another appt for IPL in a few months. I'll update after and let you know how it goes, but if it anything like today, it will be fantastic.

I've been getting injections here for the last few months and love this office. Everyone is…read moreprofessional and friendly, very through about explaining what will happen, and I just had my first hydro facial and dermal planing here and my skin is dewy and clean. Highly recommended this office for aesthetic services.

I always know what I am getting here and always seem to be in a hurry. They are respectful of that…read moreand respond in a swift, efficient manner and don't try to lure me in or sell me on more stuff I don't need. But do mention their specials and tell me to come back when I "have more time." Too bad I won't next time either. Sigh.

Camille is very talented and it was a gift to have her spent time with me consulting me on a…read moremakeover. She took years off my face, but was also a fast friend. Can't say enough good things about her talent and her character.

Every time I have went into Ulta Beauty, the girls have been incredibly friendly and helpful -…read morehappy to answer any questions and even go as far as to pull up apps to show me ingredients lists of the eyeshadows/eye makeup as I am allergic to certain substances in eye makeup. Love the products they have for sale here!

Katie is the best stylist! She always gets my hair just perfect every time. She notices every…read morelittle thing and doesn't let you leave until she's happy! That's says a lot about a hairstylist who is going to go out of her way to make sure you're perfectly happy every single time without fail!

The benefit arch exports are wonderful they take there time and they are truly talented at wax and…read moreapplying lashes!

I had such a great experience at Quinn Plastic Surgery & Aesthetic Center! The aesthetics of the…read morespace are beautiful, everything is clean, modern, and very welcoming. It immediately made me feel comfortable and relaxed. Cory was absolutely amazing! She was professional, knowledgeable, and took the time to explain everything clearly. I never felt rushed, and she made sure I was comfortable throughout the entire visit. Her attention to detail and friendly personality really made the experience stand out. 10/10!!

Was recommended by multiple people who in the beginning had nothing but wonderful things to say…read moreabout dr.Quinn....2-3 years later is a different story. My breast augmentation was 2.5 years ago and they are SO far apart that when I lay down they go completely opposite directions. They are SUPER uneven and sit in different positions / shapes. I went back to Dr. quinn after going to several other surgeons (who all said I had a completely botched boob job) and needed several revisions including a LIFT. I am in my 20s and and on a 2 year post surgery already needed a breast lift. Dr.quinn himself said I needed multiple revisions and he would do the surgery (not that I feel comfortable with him doing it again) and his office would send over a "quote" to fix HIS original job. Weeks later and still have no email with quote from his office. Needless to say, I have found another amazing doctor and getting them fixed finally.

My daughter and I went there to get our nails done and they did not have a very good selection of…read moregel, nails color and the lady that did our fingernails and I guess she's the only one that does nails there. She did a terrible job as she said that the gel nails were supposed to last 10 days, but they didn't even last seven days because she didn't even do them right And I'm on the eighth day and I don't even have color on my nails anymore. I would not recommend this place. If you want to get your nails done the massaging chair just vibrates. It doesn't massage you not unless you like vibrating as your massage.

Made an appointment online and when I got there I was told the girl I had the appointment with…read morewasn't in on that day!

My favorite go to Sephora for yearsssss now! Love the shop, the makeup and skincare selection it…read morealways has, the staff which is always friendly and helpful here. Every visit is 10/10

I rarely leave poor reviews but the most recent Sephora experience I had at the Town Center Plaza…read moreLeawood location has iced the cake. First, every time I enter this Sephora, there are between 3-5 employees loitering at the center of the entrance, talking to each other. I've even witnessed employees poking fun at customers in the store and laughing. Fairly wretched behavior. These "sales associates" seldom, if ever, look at a customer entering and greet them or ask them if they can be of help. My most recent visit was more of the same. I came in to purchase 2-3 items approximately a week ago. Some of the displays and brand locations within the store had changed, so I was milling around for about 15-20 minutes trying to find the items I needed. No one, repeat - NOT ONE sales associate - asked me if I needed help, though I counted 7 associates roaming the store including a manager talking to 2 associates in the middle of the store while customers walked around and past them. While I was searching for my items, I witnessed a couple of customers who were already in the store who were looking for things and not being helped. A couple of other customers walked in after me and weren't greeted. The manager and 2 sales associates never approached anyone to help them. I made my way back to the fragrance area and was looking around, clearly ripe to be asked if I needed assistance. A male associate was standing in the area as I was smelling fragrances and browsing. He barely glanced at me and then resumed typing into his phone. I sincerely hope he was searching the internet for "what does the word job mean?" When I finally went to check out, I waited alone at the counter for about 5-7 minutes before the same sales guy from the fragrance area came up to the counter and said he could check me out. What a privilege. He told - yup, told, not asked, and with no "please" attached - told me to enter my phone number into the keypad. He asked me if anyone had helped me. I said no, while checking his face to see if he recognized me as the person he had just failed to assist in the fragrance area. But there was nothing but a blank stare returned my way. In the middle of the transaction, as the manager was walking by, he told her he needed to talk to her about something before she left; this interaction had nothing whatsoever to do with me, he was just making sure he caught her - in the middle of "helping" a customer check out. He never told me the total or asked if I found what I needed. He told me the keypad was ready for me to pay with my card. Then he told me my receipt would be emailed to me, handed me my little striped Sephora bag and walked away from the counter as I was still putting my wallet back into my purse. The whole experience was as bizarre as it was bankrupt of service. On top of that, at nearly every makeup area I looked at, Ilia, Kosas, etc., the testers had not been cleaned and makeup was smeared on new, boxed items. Yuck. So my question, Sephora: Why even have sales associates? I literally helped myself until I had to check out and I would have had a more pleasant check out experience with a kiosk and AI. If I could give this location and Sephora's over all lack of customer support online sub zero stars, I would. I'm going to make a concerted effort not to shop with Sephora anymore in general. I seriously do not want to contribute to paying the paychecks of these...well, I'll let you dear review readers enter any old name you wish to call them. They already wasted enough of my time.