manager was scolding me just because i'm a teen and wanted to return lashes.. like what the fuck ?…read morethe lashes were 15$ but look 4$ at best lmao. Not to mention the price tag was very very small and nowhere around the lash area. The worker was acting stupid as hell saying "i don't know if she wants her money back or what" like obviously i do, why would i come back here with a receipt in my hand. Shitty and not even real minx, don't know why it was so hard for them to just give me 15$ back. definitely their monthly paycheck

DO NOT SHOP HERE! They sell defective products and will not give you a refund for their trash…read moreproducts. The managers from both stores are extremely unprofessional. They will talk under their breath and will hang up the phone while you speak. WORST customer service ever!

Awesome work! The staff are super nice and helpful. I have a huge fear of going to the dentist and…read morethey always make me feel at ease.

Dr. Franks' office makes going to the dentist something to look forward to. My insurance allows me…read moreto have my teeth cleaned twice each year, so I try to take advantage of that yearly as often as I can. If not only for the excellent dental cleaning, the staff is both friendly and professional and I always leave with a (much cleaner) smile! I sometimes forget I'm at a dentist's office and think I might have stumbled into a spa as I always get a warm wax hand-dip (followed by a hand massage after the cleaning), music to listen to via headphones, and sunglasses so the light doesn't hurt my eyes during the cleaning. I have never had a bad experience here and have had all my dental needs met at Dr. Franks' office. I highly recommend anyone looking for a new dentist or looking for a dentist for the first time to visit Dr. Franks and his staff for a warm and professional welcome!

I thought long and hard before writing this complaint: I experienced an unfortunate occurrence…read morewhile attempting to become a new, old patient to Lena Speck Hopkins. Dr.Lena Speck delivered my son 14 years ago, while practice with her father Dr. G Speck near Valley Baptist. My pregnancy and delivery with Dr. Speck was spectacular. I've bragged for years on my pregnancy care and if the day would come, Dr. Speck would be the physician most qualified to monitor and treat me once again. Monday Morning 9.27.21 after a 2 week wait for an appointment with Dr. Hopkins, I was excited to start a new journey under Dr. Hopkins. Upon arrival, I provide my name to the representative, I explained I didn't have my insurance cards, as they've been recently misplaced with all the physician offices I've had to attend (Post Covid Related). Although, I did provide my Providers Name and Group Number/ Policy information on the portal that was texted to me to fill out before the office visit. The Rep then stated she located my insurance information and it would be a $60 co-pay. I kindly mentioned that I have Medicaid as a secondary, although I don't have the Medicaid number. She stated she would verify and let me know, she later called me back to the window and stated that TMHP wasn't working. I told her, let me check if I have a picture or I'll try to retrieve the Medicaid information from my Primary Doctors office for them. At that point, I'm assuming (office Manager) stated I wouldn't be seen if I didn't present my Secondary insurance information (Medicaid). I then offered to pay the Copay and that when I get home, I'll call the office with my secondary insurance number and I can get reimbursed for the CO-PAYMENT. The woman then stated we don't retro payments, once they are given to the office it wouldn't be returned to the patient (In other words, the office would double dip for payment from Primary/Secondary, plus the co-payment). I mentioned to the woman that it was against CMS Regulations to not reimburse the overpayment to the proper payer, as well that a portal is required to verify insurance coverage for CMS Recipients. She then got agitated and stated if I had a problem for me to contact THMP (State Portal) and for them to explain to me why it's down. She suggested for me to reschedule when I have all my insurance information. I then mentioned that I would pay the co-pay to be seen and I'll make a report with CMS and BBB. After three- Five minutes she called my name (after speaking with the doctor) to tell me that they would be refusing services for me since I made the situation worse when I mentioned I was going to make a complaint to CMS and BBB. I was in shock with the attitude of this woman, I mentioned that I would make this situation to be known to our Community leaders. I asked for her name and she stated "Cindy "I asked for last name and she refused to give it to me and stated she didn't have to. Which is alarming since this office has all my private information, yet I'm not allowed to get the last name of the person that is refusing services to me. The overall experience made me feel discriminated being a holder of Medicaid (Government funded) as a secondary. Thankfully, I've been in position that I've never needed government assistance until this pandemic situation (not permanently) and am saddened that I was treated in this manner. I'm aware that it's clear the physician's office would prefer the Co-Pay over the Medicaid reimbursement but how is that the patient's fault? This office's primary objective is money, that's the reason the office is full of Medical Aesthetic advertisements. This office is all about cash payments VS patient care and insurance claim payments. This experience was extremely different from the original values that Dr. G Speck operated under.

From the owner: Lena Speck Hopkins, MD, is a skilled and experienced OB/GYN who specializes in general gynecology,…read moreand aesthetics. Her individualized approach to care and friendly staff make women of ages feel welcome at the office in Harlingen, Texas. Dr. Speck Hopkins earned her medical degree in 2000, from the University of Texas Medical School at Houston, and she completed her residency at the University of Texas Medical Branch in Galveston, Texas. She's certified by the American Board of Gynecology, and she's been recognized as a Fellow of the American College of Obstetricians and Gynecologists. Dr. Speck Hopkins listens carefully to her patients' questions and concerns and makes sure they are informed about their options for treatment, so they feel empowered to make their own choices about their health. Women trust her compassion and skills for a variety of services, including well-woman exams, Pap smears, management of menopause symptoms, treatment for endometriosis, pelvic pain, uterine fibroids, and laparoscopic surgical procedures. Aesthetic treatments available include skin tightening and wrinkle reduction with TempSure™ Envi, body sculpting with SculpSure®, and many more cosmetic procedures. Dr. Speck Hopkins offers bioidentical hormone management with prescription supplements by Pure® Encapsulations, B-12 injections, and other options to address conditions and manage pain and discomfort. Women in all stages of pregnancy can count on Dr...

If you've ever been inside a Bath and Body Works then you know all that needs to be said. If you…read morehave not then you need to get there right away. The Harlingen location especially has knowledgeable and very nice staff and has been a staple for all our family's gift giving for years.. With an exceptional level of variety and % off deals occurring constantly, you'll be pressed to walk out of there without having bought way more than you planned.. As a married father of two girls it goes without saying that Bath and Body Works is always one of the first stops when we venture over to try and figure out how the local mall still manages to stay open.. Maybe it's all because of Bath and Body Works, you know? I mean there's a Forever 21 and some other shops, but seriously? Where else could you go that smells this good? You can't get smell when you shop off the Internet - wait, that sounded wrong. Well, anyways just trust me when I say that if you want a pleasant smelling shopping experience, make sure you include Bath and Body Works. The employees even wear aprons for some reason.. it's cute.

From the owner: For over 20 years, we've created the scents that make you smile. Whether you're shopping for…read morefragrant body lotion, shower gel, or the world's best 3-wick candle, we have hundreds of quality products perfect for treating yourself or someone else. Our store associates are ready to help you put together the perfect gift or find the perfect scent for you or your home.

Terrible customer service. I asked a lady over the phone if they sold Johnny B combs and she said…read moreyes. I drove all the way up to the store and she showed me everything except for what I was looking for and was quite rude when I was not interested in what they had to offer. I was looking for a very particular item and drove a long way only to catch an attitude like it was my fault. I'd rather go to Sally's, they have a much better selection of beauty supply equipment, them to deal with somebody else's bad attitude and misinformation.