Kraig Ford in Oskaloosa has the best service department I have ever been too. They go above and…read morebeyond for the customer. Besides doing excellent work they make sure the customer is completely satisfied. They get Five Stars plus from me. They even helped me to see I if my part was covered by my extended coverage.

I bought a car from Kraig Ford in November as my car got totaled. I asked for the car report on…read morethey gave me a car report stating the car had been accident free. As soon as I drove it off the lot, nothing but terrible things happened with the car. I was only able to test drive it for 5 minutes, I should add. I went to trade in the car, a short 6 months later at a different dealer where I was told the car had been in an accident a year ago. When the car was in a wreck, the air bags deployed and the car was 75% damaged on the front end. I had brought the car over to Kraigs to get somethings fixed shortly after buying it, there was glass coming out of the vents, a bad front sensor on the front side and more. It all makes sense now. The car should have never been sold to me and my child as it was clearly unsafe. No one, would buy a car off their lot knowing it was in that serious of a wreck previously. They wanted me to bring back the car to them and trade, but I refuse to give them anymore of my money. I would highly recommend going somewhere else to buy a car.

I wholeheartedly recommend Johnnie and Billy at Carlisle Motors. Their knowledge and expertise…read moredealing with automobile issues immediately put me at ease, and I knew I was in safe, trustworthy hands. Also, they both are gracious friendly gentlemen, and if need be, I will return again and again fully confident in their abilities to fix any problems pertaining to my automobile. I give them my highest recommendation. See for yourself! Sincerely, David Gavin

JOHNNIE HOGEN, I wouldn't even give 1 star. The most unprofessional, crooked, and unethical car lot…read morei've ever heard of. Being upfront and honest with customers is a MUST in the selling business, especially selling a necessity to most. The fact that anyone at all has left this lot and not made it home is bad enough. The fact that it's happened MULTIPLE times to MULTIPLE people and you avoid the issue until it's no longer your problem, is deranged. An older couple, from out of town, came to your lot, discussed needing to replace a totaled car, and explained their boundaries and concerns to you, and you sold them a piece of shit that couldn't get them home safely. When they attempted to reach out to you, as a coward, you dodged every call, message, email, etc. You did not reach out to them one time about making things right or explaining any sort of issues or solutions to them. They have stated that they just want things made right, not any sort of compensation or refund, and you were and are too entitled and arrogant to do just that. When you were confronted with the situation, you continued to lie to my face and blame the old couple for not driving the car (that broke down) back to your shop for you to fix. This is entirely your responsibility and, from one ethical business owner to a nonethical business owner, I would recommend taking accountability. As you've stated before, "Most dealers wouldn't have even given you a conversation after purchase" is exactly what you did and is completely and utterly disrespectful to anyone at all, unethical in your business, and embarrassing to yourself.

absolute best car service in North America. my explorer was reborn. Pat, Jeff, Bill and Amy do…read morenothing but great work. Value . They are fair. Cars cost money, but at least you brought it to the best service shop happening today. hard work, experience and fairness. sums it up

I read the reviews and only heard good things. Brought my car in and told them what I thought it…read morewas. I had to bring it back twice more before they came to the same diagnosis. Then the solution they offered wasn't going to resolve it. I was also told the dealer price for the actual needed part was too high (true). When I asked for the part number to research it, they gave me the wrong one. Very poor experience. I would steer clear of this place!

I was referred by Klines BP in Knoxville. I called about 9:30 in the morning and got in within an…read morehour. The young people running this business or delightful. They were very kind and changed my oil quickly. I will be back.

This is my new go to shop! Everyone at Red Rock Towing is incredibly friendly and helpful. They…read morewere quick to get my vehicle towed, did a complete inspection of my vehicle then sent me a link with the inspection results with pictures. They were up front with pricing and didn't waiver from that price. They told me what needed to be repaired and what could wait, which I appreciated. I had a separate issue a few days after getting my car back, called them up and they got me right in. They showed genuine concern with the new issue and gave me a loaner car to use so I didn't have to miss an event with my grandkids. I highly recommend this business, the people and services are amazing!

terrible service department in my opinion they are always doing everything in their power to make…read morethe customer pay and avoid warranty

Recently purchased a brand new Chevy Tahoe from the Knoxville location. Paul and his guys took…read moregreat care of us. We negotiated the price over the phone and had everything ready to go for delivery upon arrival. After about one hour of walking through the car and getting things signed in finance we had the keys and we're on our way. They have exceptional product offerings, including protection, packages, and bumper-to-bumper warranty for 60,000 miles or 60 months.

Used mostly as consulting. Great customer service and pricing. Wasn't pushy like a salesman. Was…read morevery clear in the procedure. Very pleasant experience overall.

We recently had repair work done to our 2015 Dodge Ram after an accident. The quote was quick,…read morethorough and professional. They offered to help set up a rental for us, got our repair scheduled quickly and the work was done quickly. When we picked up the truck the work was great, the repairs were meticulous and we could not even tell where the work had been done. They even went above and beyond and cleaned my truck! Very easy to work with and would highly recommend them!

Jaun at auto care solutions was quick to diagnose and fix the problem with my car. We did have to…read morewait for parts, but he was honest with his quotes and did a great job fixing my car. I have been there twice and he did great work both times.

Cary did repair on my Subaru Outback, and he went above and beyond. The vehicle looks wonderful…read more The repair was seamless and that you cannot even tell that it has been repaired. It looks just like you! The car was not only repaired, but was cleaned on the inside and he buffed out my headlights! What a wonderful wonderful job. Thank you Cary & crew!!