Excellent experience buying a car. The sales manager and salesperson outstanding. Found the car we…read morewanted online. We had a lot of questions before going to Pella. Always got answers immediately and they patiently explained what we wanted to know. I was very impressed with the overall dealership, from first contact to leaving the lot in my new car. It was a long drive to get there but well worth the trip. They didn't keep me cooling my heels in the sales office as has happened before. I feel they offered me a fair price for our car and the new one. We would not hesitate to buy our next car from them and, in fact, will be trading our other car there when the time comes. The salesperson (Cyrus) could not have been nicer, more helpful, or more professional. I never felt pressure to buy the vehicle. He obviously knew everything about the car and how everything operated. You can tell he is an "old hand" at the auto business.

From the owner: Ulrich Ford has been a member of the Pella Community since 1935. We sell new Ford, Lincoln &…read moreMercury vehicles along with all makes & models of used vehicles. Full service, collision and parts departments.We are driven by customer satisfaction.

Drove 5 hours after we had a deal worked out to trade my car in for a truck and my car was to be…read moregoing to another dealership I have done business with based on our pricing and agreement. Once the car got on the lot they noticed how nice it was and aren't sending my car to the agreed upon dealership for the price I took for the trade in. This car they "don't have the market for" per the text I got. Sleezy dealership and sales manager personally wants to keep the car stiffing the other dealership that did the leg work to get me into the truck and had money and shipping lined up for same day pickup on trade in day. Id stay away unless you get everything in writing and even then I would still stay away. Best part about this dealership was the closing table to leave.

My wife's parents bought three cars from them in the pass. So when I moved from Des Moines I…read morethought I would go there to get work done.First red flag was they didn't have any Complementary cold drinks . I went there for 30 minute software update on my FCA. After an hour they told me there's two updates so It should be about one more hour. After another hour he said the downloads were not working so I should be another hour. After 3 hours and a few minutes they finished. Thought maybe they would rinse the car or fill windshield wash fluid. They didn't check the software they updated the wrong update. Wasted over three hours there for nothing. Ended up driving back to Knoxville and calling tech-support spent an hour on the phone fixed it that way

Messed up the front of my car a little, my own fault, not paying attention, turned too sharp…read moredropped into a big hole, therefore my tire was rubbing on the bottom plastic part. I had gotten an oil change and tire rotation out here when they first opened up after Covid, they were very reasonable and I was very pleased with their service, so I called them first thing next morning to see if they could take a look at it. Jake said sure they could fit me in at 2:00 on the same day. Chantel got me right in and with a little consulting from Jake the both of them got me fixed up in less than a half an hour, and didn't charge me a dime. That's why I love living in a small town, people taking care of each other. Needless to say, they will be getting all of my business from here on out Highly recommend!

Can't say I look forward to the whole buying a car circus but for the first time ever, I walked…read moreaway feeling I got a great deal from a salesperson that actually cared about customer experience. It was a bit of a drive but so worth it for the money saved and the exact SUV I wanted. Score!

Because ZERO isn't available. Bought my new truck and 45 days later they get the paperwork to the…read moretreasurer and Noble's CHARGED ME the late fee. It was Noble's incompetence. Heard from one of their staff that this has been a problem that obviously still isn't fixed. I called twice to collect my money and still don't have it. The last time was only to be rudely told by the title clerk that they don't make mistakes and that I am wrong. Well, I have the paperwork and I was charged the fee. Guess I will have to go to Ford Corp, DOT, and the BBB. I will get my money. Too many years in collections to not collect my own money. If you bought a vehicle from Noble in the last 12 months, check your paperwork, a refund may be due to you.

Sales team and service is amazing ! Love that place . Top to bottom, no better experience out…read morethere in buying a car, or having it serviced.

From the owner: Established in 1967, Jensen Ford Lincoln is the premiere Ford Lincoln dealer in Marshall County…read more The Jensen family has always put the customer first. They are currently celebrating their 50th anniversary of business in Marshalltown, and are proud of the numerous multi-generational families they have served throughout central Iowa. Jensen Ford Lincoln has approximately 35 employees, many of whom have been with the company 20 years or more. Jensen Ford has a complete Parts Department, Service Department and Collision Center, along with New and Used Car Sales. They are ready to meet all of your automotive needs.

This auto parts store really does deliver on their promise of quality customer service. No matter…read morewhat I go in looking for, their associates make sure I don't seem confused wandering the isles. Just today, Matt put in an extra effort in looking up a part that was time sensitive to my project. Even though he wasn't able to confirm that his store had my part, he was quick to point me in the right direction, which paid off. Thanks to the great service every time, this is the place where my part search begins, every time.

Literally helped us out in every aspect of what we needed for our work van, within minutes! Every…read morebusiness should model themselves after these great people.