Regular old credit union that obviously by its name caters to the Polish community. Its been here…read morea long time and has a large customer base.

Don't trust their staff. Knowledge seems questionable. I prefer to bank with Citizens. PNC Mobile…read moreapp is not user friendly. I constantly need a new PW and biometric pw isn't working

Not sure what there is to say about it. Its situation on the corner of a busy intersection and…read moreparking is in the rear. Its a little tricky getting in to park between the no turn on south Jos Campau and the one way on Mitchell behind it. So unless your familiar with this bank getting in can be a hassle. Otherwise its a typical PNC.

CHASE NEEDS TO SPEND LESS TIME PREDICTING POLLS AND MORE PREDICTING HOW TO CONFORM TO CFPB/OCC/FDIC…read moreGUIDELINES Don't let Chase DOG you. File CFPB/OCC/FDIC/BBB complaints (or review), place reviews everywhere and TAKE YOUR MONEY OUT OF CHASE (OUR MONEY IS THEIR POWER. DON'T ALLOW THEM TO USE IT AGAINST US. EACH CLOSED ACCOUNT MAKES THEM WEAKER-FIGHT); sign onto existing class-action lawsuits against them (just type in search "existing class-actions against Chase"); "find a class-action attorney (type)" and file a new one and/or small claims (for a nominal fee; they have to pay for every case filed or lose by default) or regular lawsuit. They have to pay you excess of their error with a class-action though. Corporate -Chase could take "as long as it takes" to correct my account (what about the interest you're charged on that incorrect balance); -that she would not even ATTEMPT to credit one month, which I donated in cash (whether the organization had authorization or not); -the other months would be credited---eventually; -any company/organization can charge your credit card, and unless you can show that you paid them by other means (whether you owe them or not), you eat it. That is insane. Executive -Chase was not going to look into this issue any further -they may recoup the money that they had credited me -I was not going to speak to anyone other than her as long as she worked for "her supervisor's name; -that any company or organization can charge your card, as long as they have your number -she would not put her response in writing and that I had received all of the paperwork that I was going to receive from Chase. The organization reversed the charges, but Chase did nothing to assist me and/or accept their obligations. You don't have to pay the disputed amount on your card, so transfer the rest while you FIGHT. My 1/10/24 Chase review was removed by BBB as their policy is: "It is against policy to double whammy a company. Consumers are only permitted to either file a complaint or a customer review -- not both." (Doing nothing privately or nothing but venting publicly). A company only needs to respond; not resolve your issue. In my case, they just responded "We are keeping the resolution private, if there is one." Leaves one to wonder about the BBB. Consumer Affairs is delaying publishing this (it has been pending since 1/13/24; 10 days): Facebook won't allow ME to put 2-step verification on MY OWN account to stop anyone/whomever (probably them) from going into my account and removing or altering this review. It has happened several times (over 6x in 1 day) since I posted it. I'm sure Chase's BUDDIES don't like me or you telling people to take their money out of Chase. Wallethub won't allow me to update this to this revised draft.

This place is decidedly in the "hood". You have to go through an isolation chamber, and a metal…read moredetector, before reaching the teller, who is behind VERY thick bullet proof glass. But it's the closest branch to my work, and I ain't dead yet,.....

This Chase Bank branch located inside Cadillac Place is my favorite. It's usually not crowded and…read morethe workers are friendly. Bank clerk Demetrius M. always provides above and beyond customer service. I wish more bank experiences were like this. There is an ATM machine conveniently located in the corridor right outside of the bank's entrance. There is no drive-thru service so you will need to find parking. This aspect is what may make it less crowded and less convenient unless you work in the New Center neighborhood or plan to stop by Cadillac Place on business.

CHASE NEEDS TO SPEND LESS TIME PREDICTING POLLS AND MORE PREDICTING HOW TO CONFORM TO CFPB/OCC/FDIC…read moreGUIDELINES Don't let Chase DOG you. File CFPB/OCC/FDIC/BBB complaints (or review), place reviews everywhere and TAKE YOUR MONEY OUT OF CHASE (OUR MONEY IS THEIR POWER. DON'T ALLOW THEM TO USE IT AGAINST US. EACH CLOSED ACCOUNT MAKES THEM WEAKER-FIGHT); sign onto existing class-action lawsuits against them (just type in search "existing class-actions against Chase"); "find a class-action attorney (type)" and file a new one and/or small claims (for a nominal fee; they have to pay for every case filed or lose by default) or regular lawsuit. They have to pay you excess of their error with a class-action though. Corporate -Chase could take "as long as it takes" to correct my account (what about the interest you're charged on that incorrect balance); -that she would not even ATTEMPT to credit one month, which I donated in cash (whether the organization had authorization or not); -the other months would be credited---eventually; -any company/organization can charge your credit card, and unless you can show that you paid them by other means (whether you owe them or not), you eat it. That is insane. Executive -Chase was not going to look into this issue any further -they may recoup the money that they had credited me -I was not going to speak to anyone other than her as long as she worked for "her supervisor's name; -that any company or organization can charge your card, as long as they have your number -she would not put her response in writing and that I had received all of the paperwork that I was going to receive from Chase. The organization reversed the charges, but Chase did nothing to assist me and/or accept their obligations. You don't have to pay the disputed amount on your card, so transfer the rest while you FIGHT. My 1/10/24 Chase review was removed by BBB as their policy is: "It is against policy to double whammy a company. Consumers are only permitted to either file a complaint or a customer review -- not both." (Doing nothing privately or nothing but venting publicly). A company only needs to respond; not resolve your issue. In my case, they just responded "We are keeping the resolution private, if there is one." Leaves one to wonder about the BBB. Consumer Affairs is delaying publishing this (it has been pending since 1/13/24; 10 days): Facebook won't allow ME to put 2-step verification on MY OWN account to stop anyone/whomever (probably them) from going into my account and removing or altering this review. It has happened several times (over 6x in 1 day) since I posted it. I'm sure Chase's BUDDIES don't like me or you telling people to take their money out of Chase. WalletHub won't allow me to update this to this revised draft.

This is hands down the work location. Even if only one person ahead of me still takes over 30…read moreminutes to do a simple deposit (cant use atm as its for work)

If there were zero stars I would give it. Closing account and moving on. Long unnecessary problem…read moreto simply complete a wire transfer from my business account. Banker did not know how to handle the transaction and resisted my suggestion that she call another branch that did it last month so they can tell her how. Finally she does (30 minutes later) and then wants to share with me that somehow it's my fault she didn't have the right info. I gave her the same piece of paper I gave the other branch. The other branch asked me little to nothing and got it done using the info I gave. I'm done. Folks don't want to extend themselves for customer service so take your business where it matters. There are 3 other banks within 2 blocks of here and I have accounts at all of them. Moving on....

I don't know why they would remove one of the ATM machines in a busy building and location like…read morethis. First you don't have parking then you don't have an outdoor walk up ATM plus you are closed on weekends. Oh I get it now this particular branch is specifically for this building so all of the account holders in the closer rounding area should just forget about the fact that it's here? Come on Chase Bank you can do better than this and most certainly you can put an ATM machine outside that is accessible on the weekends for all of us.

My husband needed to access his business account and he was served very well. The manager Kawan…read morecame out introduced himself and was involved in the welcoming experience we experienced today. Then he directed my husband to the back to be further assisted a lovely helpful lady named LaChelle. Truly a very lovely experience. My husband was having a difficult day and walking into this chase was definitely a breath of fresh air on this cloudy Friday.

Great service compare to other locations. Fast n easy transactions. Bankers are nice. Highly…read morerecommended if you are in a rush

I recently moved from MI to NY. In the state of New York, you need to provide some basic…read moreinformation when registering a vehicle when the lienholder is out of state. So, I sent 8 emails, left 4 voicemails, spoke with 4 employees, and been on hold for hours. I have been told many times that they are "working on it", but I have been given documents that do not meet the requirements of the New York State Rule (which I have provided numerous copies of). Besides their inability to provide basic information via a Memo, they also have no way to send you a secure message via their website once you log in...you know that basic thing every bank has been doing for years...yeah they can't seem to do that. I mean that part if the least of my concerns...but it just shows how bad it is. It has been 6 weeks, and still no resolution.

Terrible Customer Service , I asked to speak with the manager, customer service representative…read morerefused to make the manager aware and proceeded to fall to sleep while I waited.

Not reviewing this branch. I am reviewing bank of America as a whole: If you want online account…read moresecurity, then this is the bank for you. Unless you want to be able to get into you own accounts. I have never once been able to get into my accounts with having to change my password YET AGAIN. I am done. I am going tomorrow to close out three account totaling almost 90,000.00. I gave it one star. Because I had to.