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Ukrainian Catering

1.0 (1 review)
Closed • 8:00 am - 8:00 pm

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Services - Ukrainian Catering

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2 years ago

When we called for more details, they could not speak english and asked us to text. This didn't work for my partner.

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SPUD - Local and organic produce and groceries, delivered to your door!

SPUD

3.0(28 reviews)
2.3 km
•$$

I've done SPUD a few times over the years, and I have to agree that it used to be GREAT, but now…read moreit's okay. Why did I put 4 stars? Well, I had zeroed out an order (as there seems not to be a CANCEL button for orders?) last week, but then tonight while we were out, I got an email that my order from last week had arrived?!! One quick call the the 1-800 number and the employee "Jessica" looked up my account, cancelled the order,refunded me the order on my credit card and called the driver to pick up the items. I was out for my birthday, so when I got home, it had all been picked up and settled! WAS VERY IMPRESSED!! I just really loved tonight's service, and I hope that SPUD gets the glitches, of whatever they've been going through sorted out as I love their ideology, service and would totally re-order. . . and yes, the site isn't super great, but SPUD - ***Please put a cancel order button on your website!!**** Otherwise, give them a chance!

Downgrading this to a meh. Yes the produce is good quality. Yes the idea of sourcing local…read moreproducts and delivering greener is something I value. However, the service keeps sliding downhill each week. I don't know if all the great employees quit after 2019 but 2020 has been riddled with errors. Out of seven total deliveries so far, two have had missing items and I'm not a fan of the policy that doesn't just refund the money to your credit card. They give you store credit towards your next purchase as a default. If I'm consistently getting wrong orders, I'm going to start going elsewhere and don't want to go through the hassle of requesting a refund. My last order was confirmed delivered by email and the delivery person didn't even go to the right address, which caused a lot of stress because I had an invoice, had a confirmation, but the customer service person couldn't get the driver on the phone. The customer service person was supposed to call me back to confirm it was being redelivered. They didn't. The food was eventually delivered but the drivers never knock so I have no idea when it was delivered. I just happened to stumble across my delivery an hour after I got off the phone with support when I went to take out the trash. Completely sub-par quality control and delivery even though the products are great.

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SPUD - Email received on the day of our delivery.

Email received on the day of our delivery.

SPUD - This is the calendar that shows that I had no order scheduled for the date that they charged me for.

This is the calendar that shows that I had no order scheduled for the date that they charged me for.

SPUD - SPUD.ca delivery vans - refrigerated and insulated to keep your produce and groceries fresh and delicious!

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SPUD.ca delivery vans - refrigerated and insulated to keep your produce and groceries fresh and delicious!

Ukrainian Catering - catering - Updated October 2026

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