We (my partner) received excellent care here recently when he was lacerated by a rogue and vicious…read moretree branch. It was quiet on a Saturday afternoon. The attending physician had a nice bedside manner and cleanly stitched up the wound. Was very apprehensive about what services to expect in the country, but was very happy with our experience here.

We have a weekend home in the Catskills. This morning, after passing out , I needed emergency…read morecare, and was so pleased with the professionalism of the ER staff, their care and efficiency. All tests were done quickly and results shared. They were able to summon a needed specialist MD via webcam. While no one wants to spend time in the ER, this experience was as positive as it gets.

Bassett health care doesn't keep doctors in house very long. I have been going there steadily for…read moreat 11 years and have seen many doctors over the years because for some reason they don't stay very long at this hospital. I have seen 3 primary care doctors in the last year. One doctor only once. So I keep having to go over my medical history every visit and explain everything over and over. Hard to prescribe new or update medications when they don't know my history. Seriously thinking about going to another health care provider. And talking with other patients who have experienced this also. Many are not happy with the service being provided.

Extremely disappointing experience. This hospital is incredibly disorganized, and the lack of…read morecommunication between staff and patients is unacceptable. Doctors often seemed unwilling to listen to patient concerns or requests, while some staff members came across as dismissive, unhelpful, and indifferent. When you're going to a hospital, you expect professionalism, compassion, and quality care--not confusion, frustration, and staff who make you feel like your concerns don't matter. If you have the option, I would seriously consider making the drive into New York City for better-quality care. Unfortunately, based on my experience, this hospital falls far short of what I would consider acceptable healthcare.

I have heard many bad things about this hospital; however, I brought my husband to the ER and he…read moreended being very sick... sepsis! Came on extremely fast! They immediately admitted him and the entire staff, from aides to nurses and doctors were extremely nice, pleasant and very accommodating! Very gracious and helpful to even his visitors! I would not hesitate to go back in a time of need!

ALERT!!! BGH CPEP MENTAL HEALTH PATIENTS Patient Relation is…read moreNOT NEUTRAL they get paid by uhs to investigate themselves. if seeking legal remedy, let your advocate know their umbrella is under uhsh inc. formal complaint agencies: the ny state: justice center omh doh leagal aide

My mother was brought to the ER at Hamilton Hospital, and ended up being admitted. She stayed for 3…read morenights. I've never been to a better Hospital - it was very clean despite lots of construction going on; the nurses were absolutely top notch; the health care team of PA'S, case workers, aides, and various directors were exceptionally professional, responsive, informative, and friendly. We had an excellent experience, and I'm so glad we didn't go to one of the chaotic, understaffed and overcrowded Syracuse hospitals. So worth the extra drive time. I'd go to Hamilton Hospital any time - it's superb in every way.

If I could give a negative star review, it would be at least a -20…read more My mother was sent there on Wednesday to the ER. She was told she was being admitted due to a severe infection. they moved her from one room to another in the ER Department, then after 1 more day, sent her back to the nursing home without any treatment except for a "dose" of Antibiotics and a "hope you get better soon" type of deal and they released her based on the 2.3 seconds the "doctor" (not even sure he's legit licensed to practice medicine), saw her and said she was "good enough to go back" despite the fact her blood work, and lab test results were still pending and hadn't been reported back to the nurses. Along with the fact they gave her antibiotics she is allergic to and of course said "you'll be fine" Hands down WORST hospital and staff I've ever had the unpleasantness of dealing with.

The COVID test performed for me there was awesome. Usually when I got swabbed at work I would have…read morea migraine all night but not here, they are soo gentle and just soo amazing and professional. I'm going to start going here with all my non emergency needs now. They deserve more stars then 5 in my opinion

Did not receive the proper care. Was told there was nothing wrong. The attending whoever it was was…read morenot very thorough at all ..After two weeks of discomfort, problem was solved elsewhere . You should get reimbursed for shabby healthcare. Stick to Bassett walk-in centers. & another plus i with your Doctor/hospital affiliated walk-in centers, they have your information through my chart. This place does not.

Very clean and not busy nurses are very . I got a return appt quickly and everything was explainedread more

The overall care was excellent. Took great concern for patient and family keeping everyone informed.read more

A miracle occurred Thursday evening at 6:48 PM Eastern time in Binghamton NY…read moreUpon checking in we were assigned to MaryBeth nurse practitioner and her assistance's we exited 7:28 pm... down ..with prescription in hand... Congratulations on your Fast Track rating...

my daughter had surgery and the nurses on seton 3 got mad if she rang her bell for help and then…read moreproceeded to not help her now she has a huge blister on her ankle on top of surgery it's ridiculous they do background checks but cant do character checks your staff on seton 3 sucks bad !

I saw 2 primary care doctors. first one kept cancelling on me, the 2nd one was rude, pushing…read moremedicine and wouldn't listen to me. I will not go back there.

I was thinking of transitioning my primary care here. The first visit unexpectedly had to be moved…read moresooner because a health issue popped up. Initially, I thought things went well. When I went back for a recheck and to have prescriptions refilled everything went wrong. First I was told I would not be able to stay on my current meds because of a policy they have. That right there would have stopped me from making the second appointment (my medications were seen in my chart on the first visit). Then, I was told my conditions didn't exist. I asked the doctor to call the ordering doctor and he refused. I kept telling him that I didn't think he was seeing the other doctor's tests and diagnoses, but he insisted I did not have the conditions I claimed to. A simple phone call would have fixed the situation. I absolutely cannot recommend a practice that calls new patients liars because they don't see something in their file right away.

Wish I could give separate reviews to night and day nurses. Night nurses were friendly and lax…read moreabout stupid hospital regulations, while day nurses were snippy and outright lied to me. One night nurse basically saved my life by not giving me a medication I obviously should not have had, prescribed by some uptight ass in a white coat. It's better than driving all the way to Cooperstown, but be prepared to be your own advocate and get a second opinion if something sounds hinky. (yes, spellcheck, "hinky" is a word)

Linda Davis Spent a week here for pneumonia and Sepsis. Was…read moreextremely sick. Everything was great except 2 employees. Noone in bathroom, toilet low, bending over to put foot in attends and rolled off on L side. Was a clear bandage with blood under it, came off so there was blood on floor. She scresmed at me and put alarm on my bed. That was not the only time she yelled at me. Writing this because keep thinking why did I not stivk up for myself. This person and one other night before I came home may stop me from ever going there again.