Linda Davis Spent a week here for pneumonia and Sepsis. Was extremely sick. Everything was great except 2 employees. Noone in bathroom, toilet low, bending over to put foot in attends and rolled off on L side. Was a clear bandage with blood under it, came off so there was blood on floor. She scresmed at me and put alarm on my bed. That was not the only time she yelled at me. Writing this because keep thinking why did I not stivk up for myself. This person and one other night before I came home may stop me from ever going there again. read more

Rushed my husband there this morning presenting with large amount of blood in urine and extreme pain upon urination. Arrived at 7:00am to an empty ER and about 3 cars in ER parking lot. 'Desiree' checked us in but was quick to tell us it would "be a while because they were doing reports." We sat in the empty waiting room....for over 30 min with no one updating us on when he might be seen...in the EMERGENCY ROOM. His pain getting worse I stepped up and asked Desiree if she knew how much longer we'd be waiting as we'd been there for over 30 min. and his pain was increasing. (Waiting rm still empty except us). Desiree immediately snapped at me "You don't need to come up here with all that attitude!" (The only 'attitude' I had was concern for my husband and at no time during that interaction did I so much as raise my voice. I simply asked the question). Desiree then informed me that there was a shift change going on and we'd have to wait! In the empty EMERGENCY ROOM. I went back and updated my husband who by this time was doubled over. I stood up and asked Desiree if she knew how much longer they'd be before he'd be seen. "How am I suppose to know?" She snapped at me. My husband had enough and stood up to leave telling Desiree that it was crazy to show up in the ER and be forced to wait over 30 minutes in his condition because of 'reports' being done and shift changes. Bottom line: Fox Hospital EMERGENCY ROOM is the WORST! If you're having an emergency please avoid it at all costs, especially at 7:00am when apparently 'reports' & 'shift changes' outweigh the health and safety of patients having true emergencies. Side bar, Desiree literally covered her name tag up with her hand when I asked for her name. She finally uncovered her first name when the security guard walked over. We will be calling Bassett later today to report her and the poor excuse for an EMERGENCY ROOM. read more

I thought I was overdosing and the moron fucking nurse told me to stay off google ! Like tf I didn't go on google I was genuinly tweaking

Long waits, rude, ER department is the worst. Quality of care is poor. The nurses need to get reality check if it was not for the patent they would not have a job and if you don't like your job don't do the job.. they need to close this hospital down. read more

Went to the Emergency Room -- we were visiting from out of town. Had excellent care...seen promptly and everything was explained clearly to us. Very pleased with the care that we received there. read more

Had surgery here twice, the process was strange and confusing, different from other experiences. The nurses and every one were kind, it just was traumatizing and felt like they did not fully care that I have had issues with needles and such. read more

Had to leave 1 star cause your forced to . Horrible place wait endlessly . My husband had a life threatening situation. They all act like they don't have a clue . Sat stupid shit to you , that you find out later does not even apply . Terrible , terrible , terrible read more

Got to the hospital around 16:48 as i type this up it is now 21:48 we have spent 3 hours in the waiting room and another 2+ waiting for the doctor to finally check out my wife being that we were both in a car accident and may have some head trauma. The most we should have waited is maximum 1.5 hours being that head trauma is serious but we are now coming up on 6 hours and it doesn't look like we will be seen any time soon. Dont get me wrong i get if its busy and all but dont sit there and think that someone with head trauma should be waiting over 5+ hours to be seen by a frickin doctor. This place is sad. read more

I was rushed to AO Fox ER last summer. I had been a pain patient but was not taking them at this time. I had meds at home but it was my choice to try to go off of them. I had been vomiting blood and was so so sick. They wouldn't talk to me or even give me a blanket, as I was shaking cold. A woman came in to draw blood and I told her there was only one vein she could draw it from. She told me she could get a vein anywhere. After trying about 10 times, she finally listened to me. Turns out I was having a heart attack but no one even came in for vital signs.They sent me home in a cab. The driver took one look at me and asked if I'd rather go to another ER. Some good friends drove me to Cooperstown ER. They discovered so many other things wrong. I got a letter from Dr. Kleinmeyer, the head of AO Fox ER saying that the staff told him I was begging for drugs. (I was an RN who did a stint in an ER). Do yourself a favor and steer clear of this place. I'd take my chances at home before going back. read more

I had a conversation with a gentlemen today about health care and he mentioned a bad experience at "Fox" hospital. I said in Oneonta, NY and he said yes. This brought back to mind our series of experiences at that facility, which prompted this post. Some years back, my son was a student at Oneonta State and went to A.O. Fox with severe abdominal pains. He waited quite a while to be attended to and was finally examined by 2 doctors whose names were never disclosed to me. They gave him some pills and released him even though he had no wallet for a taxi (which they were supposed to provide) and no jacket (it was winter). They ignored the information he provided about previous intestinal adhesions and the obvious huge scars on his stomach. After walking about a mile to his apartment, he called me while on the floor sobbing in pain. I told him to call 911. I was four hours away. By the time I arrived, a general surgeon had been called and furious at the care my son received, performed surgery he had never done and saved his life. He was in such serious condition, they didn't have time to transport to the closest real medical facility, which I believe is Cooperstown. After meeting with hospital administration the next day, it was clear that we should bring suit, however we were dealing with his mom dying from cancer at the same time, so it was never pursued. I found this to be a totally incompetent facility with a condescending, stonewalling administration, rude staff and terrible care. It's a crap hole. Wish you didn't have to give a star to write a review. read more

Very poor care ... was charged for an unnecessary CT scan $2k .. my son was being discharged and at last minute given an unnecessary CT Scan. Doctor did not do his job .CT Scan was not necessary as determining blood work had been done . Absolute robbery ... unprofessional..... administration did not do job either. Awful do not use this hospital only as last resort. My experience was horrible and continues with a huge superfluous bill for unnecessary services. One star is too high for this rating. Just the worst experience will never use this institution in future . read more

Hospital is garbage, staff and doctors seem to make you wait just to waste your time for coming in. Go here as a last resort!

I went for ablation of nerves in low back they had me scheduled for the wrong side. It was corrected and performed. I then was scheduled 30 days later for opposite side ablation. I arrived 45 minutes early and sat in a waiting room with gown on for 2 hrs. I was beginning to wonder what was taking this amount of time only to figure they never had a pre authorization for my procedure. When the nurse instructed me to go ahead with the procedure that they would obtain it after I calmly just put my clothes on and limped back out the door. I have never seen this level of incompetence in a medical setting. Very unprofessional read more

I hope I don't have to spend the night here on Easter... The five stars are for my dog who bit the hand that fed him. Oh, the irony... read more

Wish I could give separate reviews to night and day nurses. Night nurses were friendly and lax about stupid hospital regulations, while day nurses were snippy and outright lied to me. One night nurse basically saved my life by not giving me a medication I obviously should not have had, prescribed by some uptight ass in a white coat. It's better than driving all the way to Cooperstown, but be prepared to be your own advocate and get a second opinion if something sounds hinky. (yes, spellcheck, "hinky" is a word) read more

This place is the WORST!!! My daughter went to walk in emergency with severe head pain. The walk in sent her to the emergency room because they said that there were no symptoms of being sick and they were concerned that it could be serious. They said she should have a CT scan of her head. So she went to this so called hospital where she waited for over two hours before she even spoke to someone. I am 3 1/2 hours away and was now on the phone with my daughter crying in pain. I called the hospital and spoke to some IDIOT who claims to be a nurse who said that they only have three nurses and two doctors on staff. Don't ever go to this place if you value your life. read more

Charlena D. Is by far the absolute worst aid in any hospital across America. Cooperstown is only 20 to 25 minutes away and I'd recommend anybody looking for help to go there or legit anywhere else. She was absolutely the most rude person to talk to. My friend came in with a dislocated shoulder and she sat there with an incredibly rude demeanor and began talking to myself and my friend with a dislocated shoulder like we were idiots. She proceeded to ask us questions in order to degrade us and put a bracelet around his wrist and gave us no other information. We sat in the waiting room for 25 minutes and counting currently with 0 help from nurses or either one of the ladies at the front, but CHARLENA D. IS HORRIBLE. Fire her because my tax payer dollars are going to an absolutely rude and disrespectful desk worker who I imagine probably tells people to walk home. She clearly doesn't care about her job or the patients that walk in here and it makes the entire place come across like they don't care. Fire her. read more

I've always had nothing but positive experiences with A.O. Fox Hospital. My father was treated here for some orthopedic issues, and they couldn't have yeilded better results. Although some people have mixed opinions of Fox, Hopefully we're going to start to see some positive progress both in patient care as well as policy with the introduction of a new President, shown here: http://allotsego.com/fox-recruits-new-president/ read more