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    UFM

    4.0 (1 review)
    Closed 8:30 am - 12:00 pm, 1:00 PM - 5:00 PM

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    Community Service/Non-Profit

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    CatTails - Our beautiful cat Yeti on his first night in our home. Very happy with him and Cattails. Adopting with Cattails 100% POSITIVE experience.

    CatTails

    (20 reviews)

    Natalie has the biggest heart of anyone that I've ever met and Cattails saves hundreds of cats from…read moresuffering every year. We met Natalie because we had just arrived in Manhattan when we found a kitten in a parking lot. We ended up adopting the kitten back after we moved into our house and I was impressed with the application process. Natalie speaks with every adopter one-on-one and I really enjoyed her commentary on our application answers. You can tell she's a person who really wants the best for the adopters and the cats. A few months later we found another cat in that same parking lot and after one call with Natalie we had that cat caught. Every time there has been a cat in need, Natalie has been there to help us help the cat. So many of my friends got their cats from Cattails and love Natalie! Cattails deserves all the stars because they take in so many strays and find them wonderful homes with the most amazing people.

    DO NOT ADOPT FROM CATTAILS We adopted a cat from CatTails on…read moreApril 25, 2026. He is an orange cat who appeared to have some issues with his eye. Before adopting him, we specifically asked Natalie about this, and she told us he was recovering from a cold and had just received his final dose of medication. She also repeatedly encouraged us to contact her directly rather than a veterinarian if any concerns came up. After bringing him home, we prepared a separate space for him and quickly became attached. However, later that evening, he kept having diarrhea, and we observed blood and worms in his stool. Concerned, I reached out to Natalie the following morning (April 26, 2026). She instructed us to meet her at Petco to pick up medication. When my husband arrived, Natalie disclosed for the first time that the cat has feline herpesvirus something she had not mentioned prior to the adoption. She was also aware that we have another cat in the home, which could potentially be exposed. In addition, she advised my husband not to share our experience with others and not to mention the medication she provided. The eye ointment she gave us was clearly used. During this interaction, her comments felt dismissive and unprofessional, including a remark implying that we were inadequate pet owners. "What a home." We are deeply concerned about the lack of transparency regarding our cat's health and the potential risk posed to our other pet. Clear and honest communication is essential when placing animals in new homes, and this experience has been both upsetting and troubling. We are heartbroken.

    UFM - nonprofit - Updated May 2026

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