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    Udder Milk

    3.6 (147 reviews)
    Open 11:00 am - 9:00 pm
    Updated over 3 months ago

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    ChatGPT resolve on ownership of UdderMilk company

    I read in a few places online that the UdderMilk supplies Amish products. I placed my order, following the instructions on the website and went to the bank to have cash ready for delivery, again following instructions from their website. Dina from UdderMilk texted me to explain the delivery schedule and the cost. Asked if I wanted the delivery? I said "Yes". The next morning (before 8am), Dina texted me to request electronic transfer of the funds by Venmo or Zelle to moazfouda@gmail.com in advance. This seemed sketchy and unprofessional. An hour and a half later, my phone rang. I was still in bed recovering from an illness, I was awoken from sleep. I answered the phone and was advised by Dina to pay by electronic transfer with instructions in an earlier morning text message from Dina. I explained, I needed to get coffee, wake up, then I can send money. I realized after I woke up, I had to go re-deposit the money in the bank, so I can do the transfer. An hour and a half later, as I was turning on the computer to do the transfer, I got another text, "Did you pay?" I felt very uneasy with all the pushiness and flip flopping in terms. I googled UdderMilk and learned that they feel the rules and laws of this country do not apply to them. There is no transparency as to who owns the company? Federal, County, State governments going after the company with court backing, for which they ignored. A public search of the email address showed the owner of the email also feels the rules do not apply to them with law enforcement records. This reinforced my unease. I changed my mind about doing business with this company. I texted back "As I mentioned, I just woke up when you called me. I just poured my cup of coffee, and turned on my computer. Pestering me to pay FAST despite poor planning on your behalf and not stating clearly on your website that you wanted payment by Zelle is your problem, not mine. I went to the bank and made sure I had cash for the delivery now I'm being told that I need to electronically transfer the money immediately. That's not fair or right to me. Pushiness is giving off a bad first impression. I strongly suggest that you amend your website for it to accept Zelle during ordering to avoid pissing off your potential customers. If this is how your company is going to operate, let's just please cancel my order. I wish your business prosperity elsewhere." I got a reply "we didn't receive your order payment. Sorry, we can't open pictures here. Or if you paid with different name please let me know. Any updates, before the cut off? After the cut off we can't proceed the order?" Then they proceeded to call my phone repeatedly, blowing it up with messages and calls. I picked up the line eventually and read them the sms text message that they claim they did not receive in plain text sms, no images. Dina was speaking in a pushy tone, so I became firm with my tone and took control of the call, ending it abruptly while again wishing them prosperity elsewhere. Just so everyone is clear, this is NOT an Amish company. Maybe once-upon-a-time it was? This is currently a Muslim owned company, not Amish. I have done business with many Muslim individuals over the decades. Their culture is VERY different from our own in America, sometimes leading to conflict in ideologies as to what is professionally expected from a business operating in the USA. That being said, this business will not have my business. Now, keep in mind their approach and pushiness in this instance is very similar to that of professional scammers creating a false sense of urgency around topics of money. This is what queued me to STOP EVERYTHING and re-evaluate the situation. I'm not saying anyone should or should not do business with these people. It's your freewill to do with your money and body as you wish. I am merely sharing my personal experience and I wish anyone who reads this peace, good health and low stress in their lives. Thank you for reading my experience with UdderMilk. Stay blessed always. FOLLOW UP: I tried to sign into my account to "delete account" and it took me to "Not Found Error: The requested address '/customers/new_delete' was not found on this server." I will attempt to text the company and email to request account deletion to prevent any potential abuse to my personal identifying information. Waited 1.5 hours for a text reply, and / or email reply. No response. What is good for the goose is not good for the gander here. I have edited my profile to nonsense, protecting my personal information.

    Gallons of milk

    This is my first time ordering from Uddermilk. The customer service and Food quality is outstanding. The milk and ice-cream is fresh, creamy and divine. I cannot wait to try my other products like heavy cream, honey, butter, and bone broth. The delivery driver was professional and sweet, I had a question after he left and the Owner, Moses was available to answer it. Will be ordering again

    Seller admits he's sent the wrong order before beginning to ignore me. Missing gallon of milk

    I should have known that when a website has 125 reviews and 29 of them are 1 star, that I shouldn't have bought from them, but of course i made the mistake. The Guernsey had black flakes in the bottom of the milk. Yum. Even worse, their terrible customer service ruins them. They don't label their milk bottles, it's all done by color coded caps. When I texted them and asked which bottles were which milk, we discovered they sent me the wrong order. I was missing a gallon of Jersey milk. I asked how they would like to resolve the issue. They never texted me back. Rude delivery as well. Drivers never have change but expect a $10 tip on a $40 milk order that isn't even correct. Carry exact change otherwise youre gunna tip more than you originally planned. Bottom line, Uddermilk is a shady business with MANY similar reviews of bad customer service- these guys are good farmers, but terrible businessmen. They screw up, and then they no longer care about you as a customer because fixing the issue would cost them money. I nearly signed up for weekly deliveries from Uddermilk the week they started ignoring me. That's when I decided they didn't deserve my business. Being ignored after following up TWICE by a small farm goes against everything the "small business" model stands for. These guys don't care about customer satisfaction, so if you want assurances youre getting the right A2/camel/buffalo milk to treat your lactose intolerance or other stomach issues, this is not the farm to buy from, because they got my order wrong 50% of the times I orderes from them and never offered me a single apology or remedy. I hope more people read this and switch to Dutch Meadows Farm, which offers the same products but with employees who care about resolving issues with my order. Or any other farm that doesnt take advantage of its customers. UdderMilk is udderly subpar, not a good choice for people with specific dietary needs, because Uddermilk will not care when they send you the wrong milk and you get sick from it. They will just ignore you until your next order, which they will also likely get wrong. Rinse, dry, repeat, and you have udder milk in a nutshell. 1/10 rating, I would reccomend raw milk from other farms or even pasteurized organic grass fed store bought milk instead before dealing with these bums with their milk with little black rocks and hobby of ghosting customers like theyre a bad ex when they screw up their own milk order. All theyl had to do was refund one gallon of jersey you charged me for and didnt give me. These guys are willing to lose customers who are considering weekly purchases over a refund or replacement bottle of milk worth $8. Says a lot about their business model.​ Save the money. Screw the customer. Never in my life have I ever said this, and I don't say it lightly, but this is probably one family business that we could do just fine without. Family businesses only beat corporations on customer service, and Uddermilk simply doesn't offer that. Got the wrong order? Too bad. Founder likes to talk about "God's Law" is his "About Us" section on his website to justify the sale of raw milk- but I suppose he overlooked the whole "Thou shalt not steal" thing. Ttypical hypocrite invoking religion to try to make more sales- the mark of a true snake oil salesman. Hope all y'all customers read this and saved yourself some money before buying from that cheap scammer.​​ One day he's going to give someone a serious lactose reaction when he sends out the wrong unlabeled bottle. Go ahead, please read the other reviews, you'll see I'm not the only one- this is pretty standard for Uddermilk.

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    Business owner information

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    Can you please txt your address @ 9734139585

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    2 years ago

    Would like to know what farms meat and milk come from. Meat hand delivered in a shopping bag.

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    3 years ago

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    2 years ago

    Best milk, cheese, and eggs money can buy. I order from here practically every month.

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    Page 1 of 4

    Ask the Community - Udder Milk

    Review Highlights - Udder Milk

    I have been ordering raw milk and butter and cheese from Uddermilk for awhile and it's been a great experience.

    Mentioned in 35 reviews

    Read more highlights

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