There is a Staff member here named Yasmine who is very compassionate, professional & helpful with…read morePatients like myself. She went very above & beyond understanding my complicated referral/ pre- authorization situation to see Dr. Ruiz. She went into much detail calmly explaining SO much. She not only works for this place but truly loves what she does helping patients with extensive time!! Jemma was great too on booking my appointment!! These employees for sure DO NOT sound rushed or stressed speaking to their Patients like most other Doctor's offices you call!! "OVERALL excellent front desk staff service here on the way they treat their Patients"!

Wow, I've been around the block quite a few times now across the Bay Area healthcare system, caring…read morefor my multi-generational family, and Dr. Ruiz is sure a winner--he really takes the cake! If there were a way to request my money back from Pacific Rheumatology Associates, I would. So come take a ride of absurdity with us... and Dr. Ruiz will take you all the back to "The Sixth Sense"! When Dr. Ruiz first walked in, I mentioned that we had a few questions for him that I'd neatly typed out and enumerated in advance to facilitate the conversation, along with a set of relevant records that I'd brought. He didn't even glance at the questions or the records--or pretend to. This was a first even among the many harried UCSF doctors whom our family has seen. (At one point later, he exclaimed, "I don't see the MRI!" I then directed him to the MRI report in the records that we had carefully printed out and brought... that he had in turn ignored two minutes earlier.) We'd come to him with two presenting issues, possibly related. He asked about the first one, and every time I tried to explain Issue #2 by IDing the multiple joints that had been impacted, he would revert back to the Issue #1. In other words, he never even made space for us to discuss 50% of the symptoms--a master of a detailed intake, no doubt. We'd gone in asking for a second opinion, especially re: Issue #2, which had confounded multiple other specialists. He saw that we'd spoken with another rheumatologist, and his overall mien was, "What are you doing here if you already have a diagnosis?" It's as if his brain could not wrap itself around the apparently shocking fact that folks in chronic pain may want to get a second opinion before embarking on an intensive treatment of upwards of $300/month. He insisted that the treatment for Issue #1--designed to treat arthritis--could solve for Issue #2 if it was also caused by arthritis. "It may not always show up in X-rays. You have to get MRIs." As we'd mentioned in the questions that I'd shared with him (yes, the ones he refused to review), I explained that we _had_ gotten MRIs (also indicated in the list of questions I'd brought as well as in the records, neither of which he'd reviewed, as I said earlier), and the MRIs revealed no arthritis. So his insistence that an arthritis treatment could solve for the other issues was patently untrue. "Just take the treatment (for Issue #1), and then you'll know if they're related!" Exasperated, I tried to ask if at least he had any other hypotheses as to what would be driving the history of bilateral issues and pain that had ensued and never remitted since 2020. He could have just said a straightforward "no," but instead he waxed on impatiently about the arthritis treatment as a diagnostic tool, which we'd already established prior to the conversation. I tried asking again, but his bizarre and dismissive dodging of a remarkably straightforward yes/no question was straight up rude, as if he couldn't be bothered with a patient question. About 7 or 8 minutes in, I gave up on gleaning any scintilla of value from our conversation with Dr. Ruiz. He then stepped out of the room and came back with a couple of brochures and a printout of the condition--information that any third grader with reading skills and a laptop could have found online. Out of politeness, I thanked him nonetheless for the zero value he had provided. (In retrospect, I'm not sure why I was thanking him for treating us with dismissiveness and impatience in the 8 minutes that our health insurance company and we will have paid in the upper hundreds for.) Then--and, oh, this has got to be the BEST part, everybody--he just walked out of the room. Wordlessly. No "you're welcome." No "have a great day." Not even a mere "bye" or a wave. It was as if we suddenly no longer existed, and he could not be bothered to lower his jaw to utter a syllable to at least acknowledge our presence and signal his departure. In the decades that we've been working with doctors, this was a first! It was very "The Sixth Sense": We'd suddenly become Bruce Willis, and he was definitely not Haley Joel Osment. The effort it would have taken to eke out this baseline level of civility apparently was far too overwhelming. Needless to say, the way he treated us was rude, dismissive, and borderline unprofessional. I would recommend seeing him as much as I would recommend getting a root canal--except the root canal would probably prove more useful.

I first saw Dr. Podolin in November 2017 and for follow-up in January 2018. I am so glad that my…read moreprimary M.D. provided me with his name for a specialist in Cardiology. The front desk staff are top notch: friendly and professional. Making appointments, getting follow-up reports and questions answered was a breeze. Dr. Podolin is a terrific doctor. I never felt rushed and he stays interested and focused on you. He explained everything in clear terms and outlined his recommendations for follow-up tests in order to arrive at the most accurate diagnosis. There's no hierarchy here Instead, with Dr. Podolin you feel like you have someone on your health team with your best interests in mind.

Always receive exceptional care from Dr. Podolin. I started seeing him because my elderly aunt was…read morehis patient. She had multiple health issues and Dr. Podolin's care saved her life several times. No exaggeration. .

I have had Dr. Seebach as my PCP for about a year. I have probably seen her 10-12 times this year…read moredue to a particularly interesting year, health-wise. Even with all those appointments, as well as my not-quite-normal body structure (i am missing some organs and have one wierdly mis-shapen one) she can't ever seem to remember who I am or what I am in for. She also tries to prescribe prescription drugs even when i tell her that I do not want them and her office is damn near totally decorated with freebies from drug companies. She does, however, always seem to get me an appointment when I want it, even at the last minute. She has also given me all of the referrals that I have asked for, even if it took some reminding.

Is there a negative star i can give? apparently not. so i'll just say 1 star. She's very very…read morevery old. that may explain why she cant remember what you've been seeing her for, what precription she writes for you, or what she's seeing you for right now. With her, i have to suggest the remedy too, and she'll play along, sweet lady. what good is that . i went for a general, and i had to remind her that i needed a lab test and i literally had to ask for every test - even simple things like blood sugar and cholesterol. When i went for my back problem, i told her abt the shootimg pain i had in my lower back and she told me to have an advil. Serously? i am 26, and i am not supposed to have such pain, right? then i said, thats it? and she asked me if i wanted an x-ray. i said sure. That's it. I found a fantastic Chiropractor (Greg Carb) through a coworkers recommendation and he fixed my pain in just a couple of sittings. i brought up my inflamed knee. she told me to bend it. i did and she said. well you can move it. have an advil if it hurts. migraines, dizziness & black spots - oh. take an advil. not even a question if i'd suffered some injury or trauma.. or what's causing it. i said i had a migraine and described it - she said - oh its called a migraine. Birth control - advil? eh - no.. i asked her for a brand myself. and she called in the wrong one to the pharmacy. u get the drift right? i'm not going back

Dr. Hassler has been my physician for over two decades and I have learned to trust his medical…read moreadvice completely. He has gotten me successfully through quite a number of medical challenges. He is easy to work with, listens carefully to his patient's concerns (and sometime ramblings) but always responds with intelligent thoughtful insight. He is a highly competent and I would recommend him without reservation to any person seeking sound medical support.

the best doctors office ever! i have been going there for 15 years. i hope they never retire! thank…read moreyou!!

This is where to have your radiology needs done. The waiting area is very roomy and plenty of…read moredaylight. Complimentary parking, plus complimentary valet parking for us disabled individuals. Supervisor Norman's staff over the past ten years have been phenomenal. Also his scheduling staff especially Jan has made all the pertinent inquiries regarding my upcoming scheduled appointment. Individual's who have mobility issues are taken care of by his caring staff. His front desk personnel Guliya, Christina, Ricky and others have made my many radiology needs most pleasant. Technician Ben most recently provided me with a CT Scan my spine surgeon ordered. Dylan provided me with the CT scan results via a CD within 10 minutes . Thank you Norman for all you do to have your wonderful staff care for us senior patients.

If you need an MRI and you can fit in any machine, are not claustrophic, do not have any medical…read moreissues that add difficulty to getting the test done, and have no issues with contrast, this place is fine. However, if you are claustrophobic, have medical issues that make getting in and out of an MRI difficult, require any modifications (even minor) to their standard protocol, or are unsure about how you will react to contrast, go elsewhere. On the plus side, they have multiple MRIs of different types and sizes. When you are booking or ask a question, they will often respond with the name of the machine or the room number as if the typical patient knows that info. I have been here several times and have had more than a dozen MRIs in my life at various facilities. So many times I have walked out of this facility. Two things are needed to get a good screening - the right machine and the right tech. I have had multiple instances when they have booked me in the wrong machine. I have also had them switch the machine at the last minute to the wrong one. They have some good techs, but you don't know who you'll get. They have too many techs who are very inexperienced. They have book knowledge only; that stops them from adjusting to the patient. For people with claustrophobia, the tech needs to listen carefully and adjust. If the patient cannot handle a head cage, insisting on putting barriers around the head and adding foam blocks creates an unsafe environment. This is especially egregious when the patient has had successful MRIs of head and neck with none of this. It is actually optional if you can stay still. But inexperienced techs will push for what they have been told is the norm. There is also an issue of techs not knowing how to help people who struggle to get up onto the machine bed. Add to that that people who are injured enough to need their services walk down slick hallways in hospital socks. Also, many older people are helped by being able to keep their glasses and hearing aids until they are on the machine. Taking them early, which they always do, adds risk of falls and disorientation. The greatest issue with techs is simply not listening to the expressed needs of patients. If someone says they need the room well lit, that doesn't mean turning on the light in the machine while keeping the room dark. Requests for time to settle in and zone out before starting are interrupted by chatter expected to calm you. However, having a tech repeatedly tell you that they know it's tight in the machine and that it is really hard to handle only adds to the stress. Additional issues are layering on blankets when the patient says they don't want one, touching the patient without notice, and tossing sheets over your face. If things go poorly and you ask for space, many of the techs, in trying to be compassionate, will touch you or follow you around. Again, this exacerbates the problem. Then they'll suggest you try meds. If you can't, they stare at you like that is the most bizarre thing they have ever heard. Some will even push the meds as if they are fun. Finally, I was there one time when a patient had a severe reaction to the contrast. She was treated like she was being dramatic. This worsened when they pulled a curtain and spoke about her, assuming she couldn't hear. We both could. She needed a shot of epi and to be sent to the ER but they saw breathing difficulties, striations, and a rapidly spreading rash as nothing. They seemed to care more about getting her out of there than helping her. Personally, I need an MRI but I will not be able to get one. Guess we'll wait until I'm passed out in an ER.

My left knee needed replacement. I had a right knee replacement a couple years earlier, however…read morethat wonderful surgeon retired so this time I chose Dr. Barry. I have had an epically fantastic experience. Everyone involved has been professional, accessible & on schedule for appointments & any follow-up inquiries I had. I live in Marin so after the first appointment in SF, all other care, including the surgery occurred in Marin. Having had a prior replacement, which was relatively easy for me, I knew what to expect. If that was easy, this has been a breeze. I was standing without holding onto anything immediately after surgery. No trouble sleeping all night in a comfortable position. Followed all PT exercises as recommended. Now, at the 4-month mark I can walk 4-5 miles a day with no stiffness or pain & I'm walking up/down stairs the right way. Both of those took 7 months last time. I am extremely pleased. Highly recommend Dr. Barry. He's an excellent surgeon.

I have been seen there several times for both my shoulders and knees. I first met Dr. Ellie…read moreLaRoque, who put me at complete ease. She is compassionate, knowledgeable, skilled, listens and has top quality advice for guiding people through the process of understanding what their diagnosis is and what that means in practical terms. For me, it meant a reverse shoulder replacement and two complete knee replacement surgeries. She listened to my questions and the order of the surgeries, explained her thoughts and recommendations. I left with a plan. My confidence in her abilities was high. My husband subsequently had several major heart problems that required surgeries and long stretches in the hospital. It was over 12 months before I could get back to the plan Dr. LaRoque had established. I had been moving a man who weighed more than twice my body weight. I was in worse shape. She didn't judge or say anything other than that she understood. She ordered new tests and offered to meet via video call so I could be home caring for my husband. I had the tests done and she spoke with the surgeons she thought would be best for my surgeries. I just completed the reverse shoulder replacement surgery and am very pleased. I am going to meet with the knee replacement specialist soon. I couldn't be happier. I love that you get x-rays upon arrival, ultrasounds as required, and that the after visit summary is very helpful and reliable.

Dr. Tessler is one of the best physicians I have encounter in any type of situation…read more Her bedside manners are exceptional and I feel most comfortable with the fact she never makes me feel like she has to get to the next patient. I truly feel comfortable in all situations with her and her staff. Speaking of her staff; each practitioner that I have encounter is very professional and personable. Each of them has a sense of experience and confident when it comes for these type of procedures. The office staff is truly friendly and professional. It can get crowded and busy in the office but you feel like you are being treated with their full attention. I have had no issues with billing either. They have not made any mistakes in my tenure with this office. (That says quite a bit in my book!) I truly recommend Dr. Tessler's practice and I just all my physicians were this complete in all aspect of care!

Worst experience, actually similar to other reviews here. I…read moretried to make an appointment through phone. After waiting for like 10min, I was welcomed by the rudest person repeating "Doctor Tessler doesn't take new patient" without providing additional help. Not sure what's their problem.

These people are trained very well and seem very professional. The place is very nice and welcoming.read more

A Rare Gem in Healthcare -- With Special Thanks to RN Lorni…read more Joining Sollis Health has been one of the best decisions I've made for my health. From the very first visit, I knew this wasn't your typical medical experience. It's thoughtful, personalized care at the highest level -- and a huge part of that is thanks to RN Lorni, who has gone above and beyond every single time. Lorni is the embodiment of compassion and professionalism. Her warmth, attentiveness, and calm demeanor immediately put me at ease. She listens intently, explains clearly, and consistently makes me feel cared for in a way that's deeply human. Whether it's helping with routine concerns or more complex needs, Lorni brings both empathy and clinical excellence -- a rare and powerful combination. The entire team at Sollis is outstanding -- from the kind front desk staff to the incredibly knowledgeable physicians -- but I truly have to call out Lorni. She makes every visit feel less like a medical appointment and more like being looked after by someone who genuinely cares. Sollis isn't just healthcare -- it's a sanctuary of trust and excellence. I'm incredibly grateful to be a member, and even more grateful to have crossed paths with a nurse as exceptional as Lorni. Thank you for setting a new standard in care.