Worst customer service on the planet! Since when can your business hours state you are open at…read more9:00 am, but the employee doesn't come strolling in until 9:31? We had reservations to pick up a car this morning from the Enterprise at 37th and Woodlawn in Wichita, KS. My husband had someone run into his truck and he needs transportation while his vehicle is getting body work done. We were told to arrive at 8:30 am. Why, I am not sure, as they do not even open until 9:00 am. Multiple people arrived behind us and there was a long line that had formed leading up to 9:00 am. When 9:15 am arrived and no one had yet arrived to work this location, a couple of people left, hoping to get better service at another store or find other alternatives for their needs. After waiting another 15 minutes with no idea if anyone was ever going to show up to work or open the building on this day, we gave up and left as well. As we were pulling out of the parking lot at 9:31 am, we saw a female with an enterprise shirt on, approaching the front door of the business with some keys. We went ahead and continued leaving, as we didn't anticipate our experience once inside the store would be any better than what we had experienced so far. I hope I NEVER have to deal with this piece of crap business ever again, and I will tell everyone I know to avoid it like the plague!

I recently rented a car from Enterprise at Wichita Airport. Whilst my pickup experience was just…read moresatisfactory, when I returned the car 5 weeks later, my check in was memorable for all the right reasons. I am an older woman travelling from Australia and I have some limitations with my mobility. Brian, at returns, could not have been more helpful. He assisted with getting my luggage out of the car and helped me through to the office area, and then across the road to airline check in. If only all people could be as kind and friendly, the world would be a much nicer place. I have often rented through Enterprise in Manhattan, but would not hesitate to do so again in Wichita if I could be guaranteed the same level of helpful assistance given by Brian on July 30th.

I always request a car that is not red or maroon. That is a horrible car color, (personal…read moresuperstition/opinion, obviously) and the people at the Derby Enterprise are always helpful in accommodating me. I have had bad experiences in red vehicles and even though they don't have much choice in the color of cars they have, they always work with me. Great people, Great company! Thanks so much!

Horrible, unprofessional, irresponsible We rented a car…read morewith a loose bumper and was told it was written in the notes, come to find out the note was never written down and they're coming for my insurance trying to file a claim. Disgusting behavior and what a dishonest business.

Love the Midwest. They just have solid people that make you feel like you're home. The CSA and…read moreOPS agent at gate 4 embody all the pillars of a successful business. They smile and greet everyone. They speak clearly and offer assistance patiently to all. It's be a breath of fresh air to see how they interact with others. My flt is WN. 3163 on 2/25/24

Been flying with them for years. Never had an issue. We love the cc points! We basically fly for…read morefree.

This place sucked , yes it was cheap but there was many roaches and other bugs tables are broken…read morewith no drawers had stains on the bed sheets and towels as if they hadn't cleaned up after the last person the staff are pushy and just rude doors locked but the frame is loose as if somebody tried to break in there is writing EVERYWHERE . walls, bathroom, desks, THE DOOR . I WOULD NOT RECOMMEND THIS PLACE DO NOT STAY HERE

To be honest my experience here left very little to be desired . yes the price is low but the…read moreservice is ,pardon my language , shitty the staff are pushy and rude and as for the rooms well I've seen roaches and bedbugs in several of the rooms. They have broken drawers and in some rooms the tub doesn't drain right and the bathroom doors do not close. Two stars

Very nice staff and good rooms-4+ there!…read more The issue comes with the "food" they offer...very low quality and not sure any of it actually originated form an actual animal....eggs were definitely not real, fresh eggs-most likely lab grown or freeze dried and store a long time. Fake gravy made from water...mystery meat they called "sausage"-not recognizable as real. When I asked if they had cream they offered some blueish opaque fluid they referred to as 2% milk. I'm not sure who puts that mess in their mouth-but I'm here to tell you that it is NOT what any person who has ever had REAL FRESH MILK would refer to as ANY % of real milk!!!! Watery and a color that no cow produces naturally! We can talk about their "kickback" food in the evenings but you already know what that was like if you read the above. End result-traveling elsewhere to eat a rushed meal before my appointments, and just skipping dinner because I was too tired to track down a reasonable meal. Such a sad thing to be led to believe a hotel still exists that wants to provide value and service....and then to be faced with FRANKENFOOD.-a slap in the face and a real contrast to the rest of the hotel. Maybe better to just NOT put out anything unless you prefer to have only the customers stupid enough to accept or (God forbid), INGEST that garbage as "guests" throughout your property....something tells me their life expectancy is much lower than those who know what we are looking at!

This is 100% where we will be staying from now on when we come to Wichita. Not only is the building…read morestunning, the employees are exceptional. This hotel opened as the Broadview Hotel in 1922 and I believe much of the interior has been preserved (i.e. the hand-crafted moldings, chandeliers, lobby flooring, etc.) It's gorgeous. And the parts that have been renovated are equally elegant. We made renovations for two, two Queen rooms since my husband and I were traveling with my mom, brother, and sister. Kristina checked us in and made sure that we had connecting rooms on the fourth floor. (Btw, she was so friendly and helpful!) The rooms were very clean and had all that we needed. A microwave, refrigerator, LOTS of outlets. There are many restaurants within walking distance but since it was so hot, we made a very short drive to the Monarch (there is a restaurant in the hotel, but we went there the next night!) Since we were all exhausted to do much else, we took the elevator to the 8th floor to watch the sunset. The view of the Arkansas river from up there was amazing and I now understand why the upper level rooms are a bit more expensive. When we were watching sunset, we realized that you could see the Keeper of the Plains from there and we watched until it was lit at 9pm! (I highly recommend you going there to watch in person at least once, but it was cool to watch from the AC too!) Breakfast was biscuits, gravy, sausage patties, scrambled eggs, tortillas, toast, bagels, pancakes, waffles, cereal...I may be forgetting something but there were quite a few choices. There were plenty of juices to choose from and a soda machine (that only works during breakfast and dinner.) We only had dinner there one night but it was pulled pork sliders, cole slaw, baked potatoes, and chili. It was all very good. They also give you THREE drink tickets. And that's not just beer and wine. That includes liquor...no heavy pours though...it all comes out of a soda gun! Overall, we had a truly delightful stay. We will be coming here for years to come.