A first time here and this place didn't disappoint me. 5 star for me…read more The pool area is huge and perfectly heated. Three slides for infants to toddlers ages. Three lane lap pool for adults. The lounging part consist of 20% grass and remainder was good ole concrete. Concessions was good we had burgers with fries and kids had chicken tenders and fries. Change room was large size and simple with benches. Onsite parking can be found if your willing to go early and find it. There is also a playground nearby with lots of grass and picnic tables too. Reason for such a high rank was the incredible value (family of 4 was little over $13). This day of age was stunning and awesome. Overall will be back for future visits.

‼Sexual Harassment Warning‼…read more I experienced sexual harassment at this pool on July 21, 2026, at around 7:10 PM, and I have already reported the incident to the police. A white male repeatedly followed me around the pool and intentionally positioned himself so that my feet came into contact with his genital area multiple times. When I confronted him directly about his behavior, he said, "Thanks for the touching, I really appreciate it." I immediately started recording the conversation on my Apple Watch and asked him why he "appreciated" it. After I confronted him, he appeared startled and quickly tried to leave. I immediately reported the incident to the lifeguard, but he went into the men's change room and fled before staff could identify him. What is especially concerning is that the facility was unable to identify the individual because there was no record of his entry, and I was informed that there are no security cameras. This made it impossible to verify his identity or track his movements after the incident. I hope the facility reviews its safety procedures, including visitor access and surveillance, so that incidents like this can be investigated properly and other visitors can be better protected.

yesterday I was at the rec center for some therapy. I use…read morethe steam room, hot tubs and therapy pool. I also do rehab on my shoulder in the tiny lap pool. I was in the steam room and two guys came in. One was 'training for a fight' and had to lose 5lbs in a day and made sure everyone in there knew about this. These guys started barking orders at people, and talking at people, that didn't want to be spoken to. I asked them to please be quiet in the steam room because the staff never did anything about it. At first I asked the lifeguards (3 different ones) to get a handle of the situation. They didn't. So when I asked these young men to please be quiet. I got an earful of insults. "why are you such a c.. " " you miserable human being" " when was the last time someone .... you good" "you must be depressed, you should just die" and the list goes on.. (the irony is I am clinically depressed, and this is not what I need at a community rec center) Not one single staff member or lifeguard took control of this. I left there.. more miserable than I did walking in. This is a facility for therapy, this is a facility for family and kids.This is a place for people to come and relax, and you know. rehabilitate.. it's what it's meant for. This is not a place for professional trainers to come to and start barking orders at other patrons to follow suit to his needs I am completely turned off at how the staff handled this, and that excessive talking and loud mouths are even ALLOWED to be acting like that in a steam room, or just act like that at the facility. I didn't come here to listen to your life problems. Not only that I was insulted over and over again until I had to remove myself from the situation. So I never got to do my physical therapy I am required to do right now for my shoulder. IF the guy was trying to lose 5 lbs in one way for a fight. This to me sounds like a personal problem, and someone didn't do their proper training. Instead we all got stressed out by this guy that wouldn't shut up about himself and his needs the entire time. He's probably not going to do well on that fight either. You can't lose 5 lbs in a steam room in one day. I might never come here again and take the longer journey to west van rec center just to avoid this awful experience/feeling and the fact that the staff doesn't do anything about this reckless behaviour.

5 stars for fun factor for kids. -3 stars for idiotic north…read morevan rec staff who DEMAND full pool fees be paid if your child splashes in just the tot pool while watching their sibling learn to swim and wait for their turn. NVR should be ashamed of themselves for bleeding parents for more money. One mom spent over $100 to have their child splash in the tot pool while waiting for their brother. Shame on you north van rec. for being utter bone heads over a kids splashing for 30 minutes. Bring your wallet to north van pools where common sense does not exist.

The clean facility and friendly staff are so wonderful. The front desk staff are helpful and will…read moreanswer questions. Although Harry Jerome is in the middle of a huge renovation, it still has the same small town, North Vancouver feel. It will be amazing when it is all finished! The only issue right now is the lack of available parking. There used to be lots of free parking, but now it is a huge construction site. Parking and traffic are awful everywhere along Lonsdale Ave., so you must get creative. It would be helpful to have more handicapped parking spots, but we will have to figure that out.

I love going swimming or skating here. They have great facilities. The pool, especially, is fun for…read moreeither fitness swimming (i.e. swimming laps) or taking kids to splash around with them. Most of the time, they are set up for lanes, but at public swim times, the waterslide and diving boards are opened up. There is also a nice big hot tub to relax in - although I've always been horrified by the many "No shaving" signs that dot the area. No running, no horseplay, but shaving? Who exactly is shaving in the hot tub? Some things are best left a mystery. I also like the authentic wooden sauna here, although it is kind of small. The best time to go is during one of the dollar swim or dollar skate sessions, although as you might expect, these are the busy times. But not too too busy, and probably the best little fitness deal in the city. (Harry Jerome is just near the top of the Upper Levels highway in North Van, so rather close, actually, for you brave bridge crossers.)

The facility was open but water slides and diving boards were closed. We had called to know if…read moreeverything was open and were told yes. It was a disappointing experience.

I would have loved it, but no where did it list water slides close, main pool closed... nor were we…read moretold when we got there. pay to go in and all we had was the tiny crowded wave pool. had we been told, we would have gone another time and not wasted the money. call and be clear if everything is open. because even if pool is open, doesn't mean everything is.

This was a great timeout for our 3 boys on our summer visit . The lifeguards are attentive and keep…read morean eye out on the rec swimmers. The entry fees were very reasonable compared to USA rates for public swimming pools. The boys enjoyed the lazy river , the diving boards , hot tub in the indoor pool. They do have an outdoor pool as well. Highly recommended.

This facility is great! We did a family morning at the pool on a weekday when the rest of the city…read morewas in school. Aside from lap swimmers, the leisure side of the pool complex was a mix of preschool-aged kids and retirees soaking in the large jacuzzi. There is a shallow and large wading pool for kids to play, a lazy river with a quieter small pool in the center, and then a large hot tub. The jacuzzi and wading pools have a stairs as well as a gently sloped ramp for entry, which is an inclusive way of building a pool as well as fun for the kids. There are a few toys available (balls, pool noodles) and plenty of life jackets for the kids. There are a good number of lifeguards who seemed reasonable. I didn't use them, but there is also a steam room and a sauna. Large locker rooms have plenty of lockers, changing rooms, shower space, sinks, and toilets. Soap is provided but no other products (shampoo, lotion).

I'm not convinced Aquaventures is worth what they charge (4x the cost of community pools' lessons)…read more After many years of lessons at the community pools, my kid was just not getting the hang of crawl with proper breathing. Her school classmates' parents recommended Aquaventures or Atlantis, as they are much more hands-on, so we sucked up the cost and signed her up for Aquaventures. We have liked that the instructors actually touch and manipulate the kids' arms and legs to help them learn -- there's more focus on proper technique. (The community centre approach at her age is to have them jump in and struggle through it -- the instructor often isn't even in the pool with them.) The teachers for the two sets we've done have also seemed good, and my kid has improved, although not in leaps and bounds. Otherwise I don't feel we're getting our money's worth. The pool and facilities are cramped and old (though this may change with a new facility they're building). It's a small pool, and with 5 or 6 classes for all ages going on at once, it's pandemonium. There's no way for the kids to build endurance or swim for more than 5-10 m at a stretch. They also have to close the pool fairly often, on a moment's notice, for issues with filtration, etc. (This has happened twice now, in 13 weeks of classes. You get a refund but your kid loses the instruction / consistency.) The dressing rooms and seating area are all dumpy and crowded. There are not enough chairs for all the parents and grandparents that turn up. There is free parking but the parking lot is generally full. And for all the extra money, the kids don't get any more time with the instructor that at the community centres. Lessons are only 2/3 the length of those at the community centres (30 min, instead of 45) and there are still 4 kids in each class (vs 6). That works out to 7.5 minutes of instructor attention per kid at both. Honestly the only difference is that the attention at Aquaventures is more hands-on. (For babies, there is no difference whatsoever in what you get at the community centres and Aquaventures. And many of the community pools have warm toddler pools. The only difference is the cost.) Registration is not great, but it is better than the community centres. At least those currently in lessons get priority and their servers don't get slammed at 9:00:01 on registration day. Overall: Good, hands-on teaching with a focus on technique. But overpriced.

I barely have time to shower in my life but I felt compelled to take a moment to write this review…read more My son who is 4 just did his first aquaventures class series. 5 days each week for 2 weeks. I want to say that his instructor Sandra was FANTASTIC. She is just so great with kids- gently brushing their hair out of their eyes when they come up from getting their faces wet, adjusting their little goggles, and taking the time to praise them each time they completed a game. My son needs a little bit of encouragement out of his comfort zone in the water, and I feel like she was the first person to achieve that with him. Even on his off days, she somehow got him in the pool! I should also say she was incredibly patient with the kids too when they had trouble listening. My kid went from not being able to get his face wet, to jumping from a platform into the water in 2 weeks!! He is constantly talking about swimming. The registration process was a bit confusing to navigate at first but we figured it out. Facilities were a bit run down but it didn't bother us and they have a new location opening up next year! Hands down, I would recommend this program and Sandra in particular. I feel like my son has developed in leaps and bounds and we have signed up for fall classes even though they are soooo expensive. I pay what it takes because to me, learning to swim is life and death so it's worth the money to have these people teach your kid to swim. 5 stars for sure.

We were vising from the US and not used to seeing such great indoor facilities and kids activities…read moreat a city run aquatic center. It was a treat! The pool areas were very clean. The changing rooms were getting heavy use the day were there, considering that they were also clean. We used the family changing area and it was a little crowded, probably could have sent my husband and son off to the men's room. However we did have a shower and dedicated changing area after only a few minutes of waiting. The leisure pool was plenty big for the people there that Sunday. The toddler loved the easy entrance and stairs to get in and out and there were lots of floats around for the kids to play with! The older child (8) loved the slide. Yes it is short, but there was also no line at all and it was very fun with spirals and dips. Probably I would just shower the kids and towel them off next time (instead of trying to change them into dry clothes with the wet floor), but definitely worth it!

Some instructors gossip about the members behind their back. Unfortunately, this reveals their low…read morelevel of professionalism and lack of emotional maturity. Class is never acquired or learned, it is ingrained from childhood.

Such a lovely place. Room to have a picnic on the grass while kids swim with the comfort of several…read morelifeguards. Richmond best kept secret!...There is also a toddler pool and 2 fairly high slides for the posst toddler folk.