Wednesday, February 26, 2026 I was attempting to enter my mothers unit, with her explicit permission The key she provided broke off in the lock. I called her and asked if i had permission to cut the lock, which she affirmed. She then mentioned I should stop in the office to see if they had cutters I could use. When i asked, i was admittedly in a hurry and did not listen fully to everything said. I own that; subsequently, I broke the rules. After the other office gentleman calmly addressed me and informed me of my error, I was immediately apologetic and asked how to correct the situation . Mike Powers, your manager, charged at me yelling aggressively and in perpetuity, despite my apology and desire to correct the situation. We did resolve the situation in whatever manner Mr Powers demanded but he continued to be aggressive and angry toward me. I'll admit my mistake and acknowledge that I did not comply with rules and regulations. I will not be storing my things on your property, nor will I ever return. I don't expect anything from you and I don't wish to get a response. As a former business owner for seven years with over 400 clients (many of whom skirted my advice and warnings), I never could have dreamed of treating any of them the way I was treated by Mr Powers on Wednesday. read more