Company stopped operations and left us with a non operational solar system. They didn't respond to…read moremessages and their phone is disconnected

My husband and I were very skeptical of the whole Solar Energy program due to talking to another…read morecompany a year and a half ago. The last company truly left us feeling as if Solar was something completely unattainable. We made the decision to get one more opinion after talking to a nice man that was outside of the sales realm. He gave my information to Marvin, whom is the most amazing Energy Specialist! He answered all of our questions and tailored a plan that worked way better than what we could have every expected!!!! Thank you, Marvin, and Poly Energy, for helping us own our Solar System and save the money that we needed!!!

Door knockin' salesmen can't read NO SOLICITING sign. Stop bothering people door to door. Everyone…read morein my neighborhood is tired of these solar salesmen.

I had a different experience. My advisor was Jeremy Pitts. He was knowledgeable and didn't…read morepresent himself as the owner. Renu is a large company based in Charlotte. I can assure you the owner isn't out doing residential consults in Columbia. Jeremy did a good job explaining total cost of the system, including federal and state credits. Renu made the process of getting all permits, permission from my HOA, etc lined up. There were only a couple of hiccups but he warned me about one. He designed a system large enough to get a special credit from them but said it might not be approved by Dominion Energy. He was right. They made us downsize a little. install went well, except for one connection inside a panel box in the attic that wasn't secure. It shorted after a few days of operation and the system properly shut down. which brings us to my biggest problem with them. Service is not swift. I really felt like they didn't care, since they had already made their dime off me. It took 3 weeks before they could come and get me running again. That was a bummer to have a brand new system not even functioning. aside from service responsiveness, I'm very happy with Renu. Recommended.

they connected 6new solar panels which did not connect to existing and the battery they installed,…read morehas never worked properly

Horrible business. He comes over to my house and breaks the battery on purpose when it was just…read morefixed because of another business had to come out. NEVER CHOSE THIS MAN, HE STEALS YOUR MONEY

I am completely disgusted with the service we have received. We started this process in May and it…read morewas like yanking teeth out to get calls returned. Come to find out our rep had quite but no one from the company actually called to let us know that we had a new rep that would finish the process. Once the new rep started to find out where we were and get the process moving again it seemed to be going fine, panels went up and then all the communication stopped again. We had to start calling to find out what was going on. We sent several emails and left multiple voice mails and finally called us back. Now that the entire system is up and seems to be turned on, we seem to have lost communication AGAIN!!!! We have been emailing our rep and he has not returned our emails so I called his cell to find out he has also left the company, he did give me this fancy 1-800 number to call that no one actually answers so I am left to wonder does my system actually work properly, will I actually get my rebate from Duke, will I actually get tax information so that I can get my rebates back from the state or federal governments? I am also left to wonder if this is the type of service I am going to receive all of the time, maybe Suncrest Solar should be paying my monthly bill, also maybe I should wonder if they were actually honest with me since we never got any copies of paperwork or anything in writing about our contract or warranty. All up I feel like I am not going to recommend this company to anyone.

If there were a way to give you guys 0 stars, trust me, I would. Solar at "no cost to you" is the…read morebiggest line of BS ever. We were told we'd have to sign up with a loan company, and that we would be able to pay most of that with the check from the electric company, and what we get back from taxes. Well guess what? We got nothing from the taxes except a "credit" in which we cannot even use. And after I think 2 years.. it's gone. We did get a check from the electric company, but it was only 1/4 of the amount of our loan for the panels, so that didn't do us much good. And NOW... we tried to call a few months back about our panels not even working anymore and all you have is a "billing" department that can't tell us jack about what is going on. Your warranty was worthless, because you aren't even there to support it. Your employees lied to make the sale and now WE (My husband and I and our four kids btw) are suffering for it. How I wish I would have slammed the door in your face the first time I thought you were full of S---! Now we're paying on a $40000 loan for solar panels that don't even WORK on top of paying for the electric bill because your sh---y panels aren't working ONE YEAR later. If I had the patience, and the money, I would hire a lawyer and sue you for all of this....

This company provides solar installation, which had issue right after installation. Also, trying…read moreto contact them is horrible. Emails, calls, so forth. For a part to be repaired on a system they installed, they took over a month on multiple repairs over the last couple years. So if you are paying for Solar, know a panel or multiple one if they fail will not produce power you paid for. The part comes in from the servicing company, then you must call them, that is an issue. Once they do call or email, it is hey will will be there this day. It comes and goes, then no response as to why they did not come. Well guess what, they still have not repaired the system, and still does not respond to emails. Make sure the solar company that installs does not use this company.

From the owner: Welcome to 3A Roofing LLC, your premier destination for integrated roofing and solar solutions!…read moreAt 3A Roofing,we specialize in providing top-quality roofing services alongside customized solar panel installations. Contact us today! (803)828-3712.

They have not even finished the complete service but they already have turned complete green water…read moreto crystal clear. The company is top notch and you pay for each service as done . We will definitely continue to use them. Thumbs up to all the crew.

We have used Dave for three years. He is a great guy, dependable, trustworthy and is extremely…read moretalented and diagnosing and fixing things within our pool system.

I called this MX Security to get my doorbell back online because all my other cameras was working…read morein my house. I spoke to a rep name Gloria she stated that a technician have to come out to fix the doorbell. I told her it was offline all they need to do is reset it. She gave me the run around and said that was the only option it was in to fixing my doorbell. We scheduled the appointment the technician came to my house. Look at the app on my phone called someone from the office and resetted my doorbell. Come to find out they had update in the company that knocked my doorbell camera offline. Why did I have to pay for this. I ask the technician was this something they could have done at the office. He stated yes. Soon as the technician left MX Security called me. I asked them why am I paying for something the could have fixed at the office. The response was I scheduled for a technician to fix the doorbell and I have to $99 it. I told them I wouldn't have scheduled it if they could have been fixed over the phone they said that was the only option. Then the 1st sent me the Gloria who scheduled the appointment. She was a very unprofessional rep. She told me I knew about the $99 fee and they wasn't refunding me the money. I told her that was fine. At this point I was furious because I was going back and forth with this lady that seem like she was arguing with me. I told her that I want the address because now I want to file a complaint. I pay $60 a month to have adequate security system up and running. And to have someone tell me if I didn't pay $99 I have to have only part of my system working for 4 years. This is a terrible company to invest in. They don't have their customers interest at heart. Please be aware of what security companies you choose for your home. I wish the rating could be lower than a 1.

Only because I couldn't give it zero stars! Byron Sill, a rep for North Star Monitoring, is the…read moremost unprofessional person that I have ever had the displeasure of dealing with. I called to cancel service on the second day after his technician, Billy Kennell who apparently works for MX Security came and installed faulty equipment. He was very rushed, seemed agitated and left my home with work unfinished. After attempting to contact Billy after he had told me he would come back the next day but didn't, I contacted Chris Poole, the sales rep to find out what was going on and find a common time for the technician to return. After getting the run-around, I received a text from his technician, Bill Kennell that was intended to go to his sales rep, Chris. Basically it said he hated customers like her (me) and would fuc***** reschedule his life to come install equipment that works. Mind you they had already pulled 60.00 out of my account and I was a customer desiring working equipment. Needless to say there was a lot of butt-kissing and Billy apologized for the text and said it was meant to go to Chris. I decided that I no longer wanted to do business after this text came to me by mistake. I called Byron, the owner of a North Star affiliated company and said that I wanted to cancel and forwarded him the text. He claimed this was not a rep that he typically used and apologized. He said he understood and would shred my contract, pick up his equipment and forget it ever happened if I decided that was what I wanted to do. He told me to think about it and let him know the next day. So here we are, the third day. I call and decide that I do indeed want to cancel. I also tell him that I want my 60.00 refund. He claims that since they monitored for 2 days that I may not get it back so I did tell him it was in his best interest to refund my money or I would put it on social media especially my neighborhood where they are targeting people. He became very aggressive and stated that he would see to it that I could not get out of the contract. I asked for North Stars corporate office phone number and he refused to give it to me. The conversation ended with him saying, "find it yourself, bit**" and hung up the phone. After calling North Star, they were mortified and stated that legally under federal law, I could break the contract up to 3 days after instillation without any financial obligation and the money should be returned. So thank you, North Star Corporate Office. Too bad you have such slimeballs representing you. I have been an educator for 10 years. This is how I teach my students NOT to act or conduct business. ***I would be more than happy to email a screen shot of his vulgar text to this company.