My husband and I were very skeptical of the whole Solar Energy program due to talking to another…read morecompany a year and a half ago. The last company truly left us feeling as if Solar was something completely unattainable. We made the decision to get one more opinion after talking to a nice man that was outside of the sales realm. He gave my information to Marvin, whom is the most amazing Energy Specialist! He answered all of our questions and tailored a plan that worked way better than what we could have every expected!!!! Thank you, Marvin, and Poly Energy, for helping us own our Solar System and save the money that we needed!!!

Company stopped operations and left us with a non operational solar system. They didn't respond to…read moremessages and their phone is disconnected

I had a different experience. My advisor was Jeremy Pitts. He was knowledgeable and didn't…read morepresent himself as the owner. Renu is a large company based in Charlotte. I can assure you the owner isn't out doing residential consults in Columbia. Jeremy did a good job explaining total cost of the system, including federal and state credits. Renu made the process of getting all permits, permission from my HOA, etc lined up. There were only a couple of hiccups but he warned me about one. He designed a system large enough to get a special credit from them but said it might not be approved by Dominion Energy. He was right. They made us downsize a little. install went well, except for one connection inside a panel box in the attic that wasn't secure. It shorted after a few days of operation and the system properly shut down. which brings us to my biggest problem with them. Service is not swift. I really felt like they didn't care, since they had already made their dime off me. It took 3 weeks before they could come and get me running again. That was a bummer to have a brand new system not even functioning. aside from service responsiveness, I'm very happy with Renu. Recommended.

The person claiming to be the owner of the business showed up to provide us a consult for the solar…read morepanels. After hearing about how his business is the best, I began asking questions. He did not like to answer those questions. He glosses over tax credits (federal and state). He asked who were my sources and I told him federal and state gov web site pages. At that point he said that this was not going well and he should leave. I agreed with him and showed him the front door....less than 15 minutes being there. His car was probably still warm. I guess he does not like to work with semi informed customers.

they connected 6new solar panels which did not connect to existing and the battery they installed,…read morehas never worked properly

Horrible business. He comes over to my house and breaks the battery on purpose when it was just…read morefixed because of another business had to come out. NEVER CHOSE THIS MAN, HE STEALS YOUR MONEY

Our relationship with Suncrest Solar began on a high note, but is currently on a very low note…read more We had a 9.88 kW system installed, and everything is up and running well as far as we can tell, so the end product we purchased seems to be fine. The representative we worked with up front, Patrick, was great. The installers were great. Everyone we've worked with at their corporate office in Salt Lake City has been responsive and helpful. The problems we've experienced working with Suncrest relate to poor communications and customer service from their field representatives, and we often got conflicting answers, from different people at Suncrest, etc. Suncrest reps were not trained to explain the real nuts and bolts of how the net metering process with our local electrical provider would work. We were told we would not have monthly bills other than a $8 per month meter fee. This was completely wrong. I ultimately had to figure it out on my own by contacting the energy provider. Our system was designed to fully meet our electrical demand based upon past usage, so hopefully our net annual cost will, in fact, be zero. We'll see how it works out after one year. But, when you are investing $35,000+ in a solar system, the company you are working with should explain all of this clearly and accurately. Everyone I spoke to at Suncrest about this was clueless about how the process actually worked.     Patrick was taking very good care of us in the early phases, but before the system was installed Patrick left Suncrest. We were not informed about his departure. Over a period of three or four weeks, I sent Patrick emails, text messages and left voice mails, but all with no response. I eventually contacted Suncrest's home office in Salt Lake City and chased down the name of another area representative, Alex. I spoke with Alex a couple of times and he was responsive to our questions - but not once did he offer to stop by to introduce himself, even though he lives less than ten miles from us. I guess Patrick had spoiled us with the great personal attention he had give to us. This week, we heard from a representative of our energy provider that Suncrest Solar has pulled out of South Carolina, and is looking for a company to buy out their equipment and commitments to the systems they have installed in the state. I contacted Alex by email and phone. The email bounced back as being undeliverable (so Alex is already gone too), and he has not responded to my voice message. I spoke with a Suncrest rep in their home office who told me they would no longer be selling or installing systems in South Carolina, but that they would continue to service the systems they had already installed. When I asked if they were going out of business, he was very vague with his response. I asked why they had not informed their customers of this development, and he answered that they were working on a mass email message to do that. Bottom line: if I had it to do over again, I WOULD NEVER PURCHASE MY SYSTEM FROM SUNCREST SOLAR. All I know is that I paid them over $35,000 and feel that I can only hope now they will stand behind their work moving forward if there are any future problems.

I am completely disgusted with the service we have received. We started this process in May and it…read morewas like yanking teeth out to get calls returned. Come to find out our rep had quite but no one from the company actually called to let us know that we had a new rep that would finish the process. Once the new rep started to find out where we were and get the process moving again it seemed to be going fine, panels went up and then all the communication stopped again. We had to start calling to find out what was going on. We sent several emails and left multiple voice mails and finally called us back. Now that the entire system is up and seems to be turned on, we seem to have lost communication AGAIN!!!! We have been emailing our rep and he has not returned our emails so I called his cell to find out he has also left the company, he did give me this fancy 1-800 number to call that no one actually answers so I am left to wonder does my system actually work properly, will I actually get my rebate from Duke, will I actually get tax information so that I can get my rebates back from the state or federal governments? I am also left to wonder if this is the type of service I am going to receive all of the time, maybe Suncrest Solar should be paying my monthly bill, also maybe I should wonder if they were actually honest with me since we never got any copies of paperwork or anything in writing about our contract or warranty. All up I feel like I am not going to recommend this company to anyone.

This company provides solar installation, which had issue right after installation. Also, trying…read moreto contact them is horrible. Emails, calls, so forth. For a part to be repaired on a system they installed, they took over a month on multiple repairs over the last couple years. So if you are paying for Solar, know a panel or multiple one if they fail will not produce power you paid for. The part comes in from the servicing company, then you must call them, that is an issue. Once they do call or email, it is hey will will be there this day. It comes and goes, then no response as to why they did not come. Well guess what, they still have not repaired the system, and still does not respond to emails. Make sure the solar company that installs does not use this company.

From the owner: Welcome to 3A Roofing LLC, your premier destination for integrated roofing and solar solutions!…read moreAt 3A Roofing,we specialize in providing top-quality roofing services alongside customized solar panel installations. Contact us today! (803)828-3712.

you hardly know they are at your house but when they leave you'll know because your pool is clean!read more

I would not recommend this company…read more We used this company for multiple paid pool-service visits after the husband/owner initially told us our pool was in good condition and recommended a pool robot and maintenance. Unfortunately, the service and communication afterward were extremely disappointing. After a May visit, our pool turned green the next day. They later added chemicals, but the pool stayed hazy and the issue never seemed fully resolved. We paid for multiple services but did not receive clear service reports showing the technician, work completed, chemicals/salt added, or a plan to correct the ongoing issues. There was also an incident while we were out of town where their pool maintenance person turned on our water hose at the pool without notifying us. We have a recording showing this. No report was provided. When my husband questioned a paid visit because the pool looked unchanged, the owner's response became hostile. Before I had ever spoken with her, she texted my husband referring to us as "you people" and calling us "horrible and disgusting people." She later told us to "find another company," accused us of treating them "like crap," called us "HORRIBLE people" and "disgusting humans," and blocked us. Update: After this review, the owner came to my home uninvited within about 15 minutes regarding a disputed bill. My home camera footage shows her standing at my window and recording inside while my 1-year-old was being changed by my nanny. She continued after being asked to stop/step away. During the same visit, footage also shows her striking/pushing a car mirror in my driveway with her hand. After we sent a no-contact message stating that any billing dispute should go through proper legal channels, the company contacted us again and threatened to put a lien on our home. This review is based on my firsthand experience, text messages, invoices, timestamps, and preserved footage. I would not hire this company again. Response to owner: The owner has also tried to minimize the service history by claiming they only came once monthly or that we were not real customers. That is not accurate based on our text history, scheduled visits, invoices, and payments. We requested and paid for multiple services over several months, including visits in May. Whether they considered us "regular service" or "one-time cleaning" customers, they accepted the work, came to the property, performed services, and billed us. My issue is that those visits were not clearly documented, the pool issues were not properly resolved, and when we questioned the service, we were insulted and treated unprofessionally. RESPONSE TO OWNER: The owner publicly claimed I have a "track record of giving small businesses 1-star reviews." That is not accurate. My Yelp profile shows only two total reviews, including a 5-star review from TWELVE YEARS ago and this review. I am documenting this because the business appears to be trying to discredit my review instead of addressing the actual service issues, messages, billing dispute, and conduct described in my firsthand experience. CLARIFICATION REGARDING THE OWNERS RESPONSE AT 10:10 PM: The owner's response focuses heavily on whether we were "regular clients," but that does not address my actual complaint. My complaint is not that we had weekly maintenance. My complaint is that we paid this company for multiple pool-service visits, received limited/no clear service reports, had inconsistent communication, and were treated unprofessionally when we questioned the service and billing. Our records show multiple invoices, multiple scheduled visits, and automated service notifications stating they were on the way to our property and that the pool had been serviced. Their own messages also acknowledge that our pool was mixed up with another customer's pool/list, that chemicals and salt were added, and that the amount was corrected because the $800 quote applied to a different pool. The first clear discussion I have in writing about biweekly maintenance/pricing came later, after we had already used them for multiple services. We also asked for their recommendation on future maintenance and asked about weekly pricing with chemicals included, but that question was not clearly answered before we were told to find another company. Whether they considered us "regular maintenance" customers or "one-time cleaning" customers, they accepted the work, came to the property, performed services, invoiced us, and communicated with us over several months. I stand by my review because it is based on my firsthand experience, invoices, text messages, service notifications, photos, and preserved documentation.

I called this MX Security to get my doorbell back online because all my other cameras was working…read morein my house. I spoke to a rep name Gloria she stated that a technician have to come out to fix the doorbell. I told her it was offline all they need to do is reset it. She gave me the run around and said that was the only option it was in to fixing my doorbell. We scheduled the appointment the technician came to my house. Look at the app on my phone called someone from the office and resetted my doorbell. Come to find out they had update in the company that knocked my doorbell camera offline. Why did I have to pay for this. I ask the technician was this something they could have done at the office. He stated yes. Soon as the technician left MX Security called me. I asked them why am I paying for something the could have fixed at the office. The response was I scheduled for a technician to fix the doorbell and I have to $99 it. I told them I wouldn't have scheduled it if they could have been fixed over the phone they said that was the only option. Then the 1st sent me the Gloria who scheduled the appointment. She was a very unprofessional rep. She told me I knew about the $99 fee and they wasn't refunding me the money. I told her that was fine. At this point I was furious because I was going back and forth with this lady that seem like she was arguing with me. I told her that I want the address because now I want to file a complaint. I pay $60 a month to have adequate security system up and running. And to have someone tell me if I didn't pay $99 I have to have only part of my system working for 4 years. This is a terrible company to invest in. They don't have their customers interest at heart. Please be aware of what security companies you choose for your home. I wish the rating could be lower than a 1.

Only because I couldn't give it zero stars! Byron Sill, a rep for North Star Monitoring, is the…read moremost unprofessional person that I have ever had the displeasure of dealing with. I called to cancel service on the second day after his technician, Billy Kennell who apparently works for MX Security came and installed faulty equipment. He was very rushed, seemed agitated and left my home with work unfinished. After attempting to contact Billy after he had told me he would come back the next day but didn't, I contacted Chris Poole, the sales rep to find out what was going on and find a common time for the technician to return. After getting the run-around, I received a text from his technician, Bill Kennell that was intended to go to his sales rep, Chris. Basically it said he hated customers like her (me) and would fuc***** reschedule his life to come install equipment that works. Mind you they had already pulled 60.00 out of my account and I was a customer desiring working equipment. Needless to say there was a lot of butt-kissing and Billy apologized for the text and said it was meant to go to Chris. I decided that I no longer wanted to do business after this text came to me by mistake. I called Byron, the owner of a North Star affiliated company and said that I wanted to cancel and forwarded him the text. He claimed this was not a rep that he typically used and apologized. He said he understood and would shred my contract, pick up his equipment and forget it ever happened if I decided that was what I wanted to do. He told me to think about it and let him know the next day. So here we are, the third day. I call and decide that I do indeed want to cancel. I also tell him that I want my 60.00 refund. He claims that since they monitored for 2 days that I may not get it back so I did tell him it was in his best interest to refund my money or I would put it on social media especially my neighborhood where they are targeting people. He became very aggressive and stated that he would see to it that I could not get out of the contract. I asked for North Stars corporate office phone number and he refused to give it to me. The conversation ended with him saying, "find it yourself, bit**" and hung up the phone. After calling North Star, they were mortified and stated that legally under federal law, I could break the contract up to 3 days after instillation without any financial obligation and the money should be returned. So thank you, North Star Corporate Office. Too bad you have such slimeballs representing you. I have been an educator for 10 years. This is how I teach my students NOT to act or conduct business. ***I would be more than happy to email a screen shot of his vulgar text to this company.

In my recent search for a company to sand our outdoor wood deck, I was fortunate to discover an…read moreexceptional service provider. They provided a transparent and fair quote, which led me to choose them without further consideration. Regrettably, the job proved to be more extensive than anticipated. Despite this, the company maintains its unwavering commitment to quality. The initial estimate of a few hours escalated to several days, but the technician consistently arrived on time and diligently completed the work without taking breaks. The final product exceeded our expectations, showcasing a remarkable level of craftsmanship. This technician's dedication is truly commendable, as it stands in stark contrast to the typical approach of contractors who might have abandoned the project. I wholeheartedly recommend this company to anyone seeking professional services. Their exceptional work ethic and commitment to delivering outstanding results make them a reliable choice for any project. This company is as good as it gets folks!

From the owner: C&T Floors of Perfection specializes in hard surface flooring installations/repairs. Additionally,…read morewe specialize in (but not limited to) bathroom and kitchen renovations, wooden deck and fence repairs and installation, drywall installation/repair and general handyman services. We are locally owned and operated, proudly servicing the Southeastern regions. We provide FREE estimates!