Quaint local Post Office. Usually only one person behind the counter services the general public.read more

This is by and far the worst example of customer service I have dealt with in a long time. Several…read moremonths ago I ordered a package that was to be delivered to my home (3 blocks from the post office). It was first sent from Southern Pines to the Aberdeen post office and then back again. After several phone calls(they take the phone off the hook so you can not get through) and a refusal of the office to give my package to someone I sent with identification to pick up the package on my behalf, I took off work early to retrieve my mail. Upon arrival, I was informed that I would have to pay for the package being sent back and forth and never delivered to me. I refused. After escalating the issue with the regional office I was refunded what I had to pay to pick up the box. Today I had a package that was scheduled for delivery. I made sure to leave a note that it be left beside my mailbox on my doorstep as I work over an hour away and am never home during hours they deliver. My request was ignored. I needed the package TODAY which now leaves me with the only option of leaving work early to retrieve the box again. This is the third time this has happened.

I recently sent a birthday package to my grandson in Pine Bluff, NC. My son had just recently…read moremoved, and I inadvertently transposed the house number for which the package was to be delivered. Upon tracking the package, it showed it had been delivered. Meanwhile, my son stopped the mail carrier one day to inquire about the package. The person he spoke to was actually the Post Master, covering deliveries. She advised my son to have me call her the next morning. My phone call was answered by a very pleasant, understanding, and compassionate Post Master named, Danielle. She assured me she would work on trying to retrieve the package, and kept me informed every step of the way. In the end, the package was retrieved by Danielle, from a working family who had planned to return the package to the P.O., but had not been able to do so yet due to conflicting work hours. My grandson received his birthday present, and was delighted. I received a greater gift, knowing there are still wonderful people in this world! Both the people in the household who had received the package and planned to return it, and Danielle, the Post Master for working above and beyond her duties, especially since the initial error was my wrong doing! Thank you to all involved in locating and delivering this package to my grandson! Your actions were hands down first-class, and much appreciated!

The staff is very friendly and always willing to help. Their customer service and value is…read moreexceptional. Nice knowing they are full service.

Brad is the man I go to for my shipping needs!!! A+++ I've…read morebeen using Qwik Pack and Ship for over 3 years now and zero problems.

So absolutely convenient to us living here in Seven Lakes West! Steve is like a neighbor and…read moreshipping is hassle free! Great selection of greeting cards, too!!

Have used their notary service several times, always friendly and helpful. They also have quite a…read morebit of party supplies.

Imagine walking up the store and being 15 feet from the door as the clerk watch's your approach and…read moreslowly locks the door as you reach for the handle. I am a certain there is some comical relief and relying that to your friends later - but as a customer I find it overwhelming disrespectful. The UPS Website says open until 7pm. For some reason 630pm is the NEW closing time. So a 10 mile drive, find a place to park, get all the stuff ready to ship and watch the door locked in front of you. Let's not ignoring you as you stare through the glass and eventually yelled at "new COVID hours" and "weopen tomorrow at 9" and then they go back to pretending you don't exist. Literally all I needed to was hand them a pre paid package. Would have taken 30 seconds. UPS - hire some decent folks. Garbage at this location. Update: so I revisited the store during the regular store hours. I wanted to go to another store but it was far away. When I arrived there was a very long line and I thought "great, another reason why I was right to be so hard on them the day before". I really didn't want to have to use this location again. However, the staff was working without issues and being attentive to customers. One clerk saw my lengthy returns and walked me inside to what I assume is an amazon express lane - it took about 5 mins to return it all as I had the forms on hand. I retract my experience from the day before and raise it to a 3. I needed a mailer package and it took about 15 mins to pay for a $1.50 item. Too long but I don't think they staff was intentionally moving slow - just accommodating customers. Not bad .

Dropped off Amazon returns and they were quick and efficient. The gal working recommended clean…read moreeats since I wanted something healthy. No long waits here just great customer service.

Total Scam Site. Wanted to ship an expensive item, they re-boxed the item to the same box I had…read moreidentically, overcharged for everything. Last time I will use this site.

The staff is great. I always drop of my Fed-Ex packages here, and I've had them pack and ship a…read morenumber of items for me over the years. Reasonable prices, and friendly service.

I've been a loyal customer of this business for the past year since relocating from Charlotte to…read morePinehurst. Every time I visit the store, I've consistently received exceptional service from a friendly and knowledgeable associate (Kevin). Whether I've dropped off or shipped goods, primarily returns, they've always been attentive, courteous, and accommodating to everyone who enters the store. This store shows "village customer service" in everyway.

Always a great experience shipping something I can always…read morecount on Kevin to ensure our packages arrive safely

They make you feel like family and not just another number. My advertising signs were all made…read moreprofessionally and in a timely manner. You get way more than what you pay for when it comes to their print quality!!

Make sure you get a receipt of you're sending returns through their usps. Because when you don't…read morethey take full advantage of it. Package shows never sent and I'm out of my refund . Merch and money now. Never again . Yet Nobody gets away with stealing. No one !