I can't say enough about the amazing staff! I have to mail large items frequently to different…read morestates and the employees are so kind and personable. They always have a smile on their face. They make suggestions for best transport and price. They are very patient as well. I rarely see a line but the odd times that there was a line, they made sure to greet each customer and make the wait seem like nothing at all. They are super quick and even the mail person that comes to the house is extremely nice! They truly seem to care about what you're sending and receiving.

I wish I could give this place lower than one star. They are literally only open one hour on…read moreSaturday. They couldn't even bother to give me my priority two day mail the one hour they were there and they're super rude. Don't recommend it if you can avoid it.

Small little Post Office. Cheaper than Branson, but the head lady is very rude. Parking is horrible.read more

I have been tracking my deliveries 4 of them through Amazon and arriving today as per yesterday on…read moreAmazon, that turned into Package transferred to another carrier for delivery. Kimberling City, MO US and then at the end of the day, the Amazon status was Package arrived at a carrier facility Kimberling City, MO US. This seems to be the normal for this post office as others were in the building with a similar issue. It's terrible the way one has to go to Amazon for updates to know when you have to go retrieve your own package that was supposed to be delivered. And if it's a large package, no matter if it says out for delivery it is never sent. The Amazon tracking said it was attempted delivery about 15 min before I went to the post office and picked it up. I would not recommend for anything important or critical or needed by a schedule. The staff are friendly and help when you come in.

OHMYGOSHHH! Just called the post office In Kimberling City MO because I put the wrong address on a…read morepackage and I was panicked and freaking out!! Justin jumped in and got the package and corrected it for me so quick and all the while calming me down! Great customer service! Thank you Justin!! What an asset you are and hope they know it!!! Thank you again!

Generally, I've have had a good experience here with employees; this review is about the owners. I…read morewent today to ship 3 boxes to Canada (4lbs each, 16x10x6) and was told the only option cost over $200. I checked online and UPS standard is $44. When I asked to ship standard, employees told me this store doesn't offer standard. Learned this is a franchise type store and the owners choose what services to offer. I feel duped knowing I've overpaid for shipping from this store for 9 years, thinking they were quoting me the lowest option but realizing they only allow premium shipping. I'm going to Springfield, where I called ahead to confirm they ship UPS standard and am paying $53/box, saving $475. If you don't need premium shipping and can drive to Springfield, it might be worth it! Advice to owners - offer your customers more options to fit their needs.

The worst customer service I have ever experienced. I walked into 5 employees behind the counter…read moreand not a single one of them acknowledged me as I walked in. (I was the only customer in the store) I proceeded to sit my package on the counter, and the employee was more worried about being on her personal phone. I was patient, and I just stood there waiting until she was done on her personal cell phone. She then looked at me like I was a bother. As she assisted me, she continued to text and be on her phone right in front of my face. I understand no one is perfect and there is emergency's to where we need our phones. Its 2025. But I work in customer service, and I never make my customers feel like a bother or like they are my last priority. I come to work to serve them the best I can, without a phone in site. If I do need my phone I go to the back. Let's do better for one other people.

The gentleman who helped me was outstanding. I recommend going to the Kirbyville location for…read moreexcellent service.