Excellent service! Went far above to help us with documents. Even scanning & emailing them to us.read more

They are quick and professional. Did some in a hurry business cards for us. Great people, lots of…read morehelpfulness. They do printing, have mailboxes and can print nice photos on canvas.

Generally, I've have had a good experience here with employees; this review is about the owners. I…read morewent today to ship 3 boxes to Canada (4lbs each, 16x10x6) and was told the only option cost over $200. I checked online and UPS standard is $44. When I asked to ship standard, employees told me this store doesn't offer standard. Learned this is a franchise type store and the owners choose what services to offer. I feel duped knowing I've overpaid for shipping from this store for 9 years, thinking they were quoting me the lowest option but realizing they only allow premium shipping. I'm going to Springfield, where I called ahead to confirm they ship UPS standard and am paying $53/box, saving $475. If you don't need premium shipping and can drive to Springfield, it might be worth it! Advice to owners - offer your customers more options to fit their needs.

The worst customer service I have ever experienced. I walked into 5 employees behind the counter…read moreand not a single one of them acknowledged me as I walked in. (I was the only customer in the store) I proceeded to sit my package on the counter, and the employee was more worried about being on her personal phone. I was patient, and I just stood there waiting until she was done on her personal cell phone. She then looked at me like I was a bother. As she assisted me, she continued to text and be on her phone right in front of my face. I understand no one is perfect and there is emergency's to where we need our phones. Its 2025. But I work in customer service, and I never make my customers feel like a bother or like they are my last priority. I come to work to serve them the best I can, without a phone in site. If I do need my phone I go to the back. Let's do better for one other people.

Todd, the owner has always gone out of his way to help me. He has never complained or dropped the…read moreball when I needed help with any package. He has helped with FedEx multiple times when getting help from FedEx was impossible. If you've ever tried to deal with them, you understand how difficult that is. I've dealt with them appropriately 5 years and never had a hiccup

Never there , door locked. Can't ever get my mail. The man was very rude when I asked him him his…read morehours.

I can't say enough about the amazing staff! I have to mail large items frequently to different…read morestates and the employees are so kind and personable. They always have a smile on their face. They make suggestions for best transport and price. They are very patient as well. I rarely see a line but the odd times that there was a line, they made sure to greet each customer and make the wait seem like nothing at all. They are super quick and even the mail person that comes to the house is extremely nice! They truly seem to care about what you're sending and receiving.

Not very helpful and pretty rude. For sure going to use UPS rather than the USPS. When I went in…read moreto ask about how to ship an item I was told "You should have done your homework" and "you can only be in line one time". Yeah that makes a whole lot of sense...