this place is the fastest and quickest place to get anything fixed I walked in with a cracked…read morescreen everything was replaced in 5-10 minutes I walked out with a phone looking brand new highly recommend and the workers are the most respectful

Messed up my work iPad and got it fixed the same day these guys are great you break it they fix it…read moresuper nice and friendly.

My grandmother went FIVE time to this store to get her iPhone 11 switched from TracFone Wireless,…read moresaid that they could get a SIM card for it, then the microphones stopped working on the device, said that they could fix that, five times later, they bought a new phone, would not recommend this store for anyone with Verizon

Terrible service. I lost my Tracfone, and after calling customer service 5 times to try to…read moreauthenticate my account (each time I was asked to do different things to verify it, including giving 2 phone numbers I had called from the phone that is lost!?) I gave the SIM card number and the Serial number of the lost phone, and provided the correct answer to the security question. They still refused to verify it, and told me to call my credit card company to stop the automatic payments. Ridiculous and insulting on their part. They also tried to find out who my current carrier is, but I refused to say.

We needed to replace a battery in the Samsung 6, so I bought the battery online, and Staymobile…read morereplaced it for us. Cost was very reasonable and cheaper ($45) than other shops in the area. Hat goes off to Jarvis and his team. Great job, and would definitely recommend them to others.

Absolutely unbelievable customer service! It's a long story, but they ended up sending someone 30…read moreminutes out of their way, after hours, on a Saturday to help me out of a jam that was 100% my fault. Totally blown away by how kind they were, and they saved my wife's birthday party!!! I can't thank you guys enough!

My job must be wearing me thin (in the figurative sense, rather than the literal unfortunately). I…read moreknow this because twice in one month I've ordered something online only to discover the week of that I never actually completed the ordering process, clicked "confirm" or "submit" or what have you. And so I find myself flailing the day before an event without a) a giant cardboard cow cut-out -- or in this case b) a video projector. Panicked, I started pulling up Google searches to see where I could rent one same-day but most of the places I found were parts of larger organizations that weren't locally based and didn't offer same-day delivery. Enter Custom Light & Sound. I phoned them up and spoke with Matt -- sounded youngish, and maybe a little green. Asked me all the right questions though -- how big and how dark is the space, how many people are attending. After he took down my info and told me to pick it up before noon, I had to finally ask him how much it was and what the product was. Turns out, he'd picked something out for me based on my needs that wasn't featured on their website. So, whereas I'd thought the costs for their projectors ranged from $100-200, I was pleasantly surprised to learn that my not-on-the-website projector was only $85! I went to pick it up and met Lee at the register. The first words out of his mouth were "21" which is an odd thing to say to someone you've just met. I looked inquisitively at my husband and then back at him. And he expounded: "We only rent to 21 and up." Good Lord, I'm pushing 30. But whatever. Turns out he's best friends with my husband's former college roommate -- so it's okay that he bruised my ego. They called Wayne to come out and check on the equipment before handing it off to me. He was a bit gruff, but did look through everything and assure us it had all the required cables, etc. The credit card machine wasn't working at pick-up so Lee gave us the okay to take it with the promise that we'll pay when we return it. Equipment ran great and interactions with the folks here was overall a positive experience. And don't be fooled by the cramped-looking exterior. Once you enter this little treasure trove, you'll discover it runs deep and is packed to the gills with audio and lighting goodies, plus fun accessories like disco balls and fog machines!