The staff here at Wescom is incredibly helpful. I can't express how grateful I am of Daniel Herrera…read morein particular. He's personally been my financial advisor for years and has been an advisor for my mom for decades. I leave every appointment feeling more and more confident about my plans/goals, but even more impressed with how informed I leave every meeting. Talking finances in not my strong suit, but Daniel always does an excellent job educating me, empowering me, and bringing awareness to opportunities that allow me to set myself up to the best of my financial abilities. He goes above and beyond and makes himself available when needed. Thank you Daniel!!

Great credit union. Great service. Their telephonic support is extrememly friendly and helpful.read more

This Wells Fargo Bank is located in the Aldi / Buffalo Wild Wings parking lot…read more What I like about this location is that I can walk inside to one of the two ATMs to grab smaller bill denominations ($1s or 5s). Unfortunately, this function is not available at the walk up ATMs outside the store. While I was grabbing some quick money inside at one of the ATMs, I overheard one of the bankers tell a customer that they are currently short staffed because their bank was robbed a couple months ago and that everyone who worked that day, quit. Yikes! So please be patient while you wait in line because there's no telling what people - or businesses- are going through.

Ms. Jany Lopez is a top notch employee and is on top of her banking game, she knows how to do the…read morejob and she does it with amazing skill, professionalism, and perfection, I highly recommend her and give five stars to her.

ATM visit. That's it, the plaza is very crowded with traffic. But at night, the area is well-lit,…read moreso I feel safe. Really fun, crowded plaza.

Get more tellers this location has been this way forever what is the problem hire more people you…read morehave people standing in line forever I got a simple cashier check 1 person in front of me 26 mins seriously wow never coming to this location again screw Bof a

IM SO GRATEFUL TO COMMUNITY WEST BANK!!!!!A big thank you and shout out to Angela Sanchez for her…read morehelp and support in my receiving a grant from Ventura County Community Foundation. The money is going to help my small business stay open. Also, it will help me continue to supply all the PPE,sanitation supplies,personal barriers,as well as hiring an assistant to constantly help with all the protocols set by our state.During this very difficult time,it is heartwarming to know that there are people and big businesses that care and do good things to truly help small businesses stay open.

Now, I worked at this bank, in corporate for about 1 1/2 years. It was an eye opener to say the…read moreleast. All of the nefarious, biased ways that banks do business was reaffirmed. Recently, I deposited a check into the bank, and was told funds would be available the next day. Not only were the funds NOT available, it was short approximately $300. When I called to inquire what the issue was, they couldn't be reached. I was told someone would call me back. It never happened! When I called back, I was told it was an ATM error and that they corrected it. They gave me access to the amount they originally shorted the deposit, but would hold the rest of the money for 7 days. The customer service manager told me that she had personally reduced the hold time from 7 days to 5 days. While in the bank website states, "Notice of Withdrawal. We reserve the right to require not less than 7 days' notice in writing before each withdrawal from an interest-bearing account other than a time deposit or demand deposit, or from any other savings account as defined by Regulation D. (The law requires us to reserve this right, but it is not our general policy to use it.) Withdrawals from a time account prior to maturity or prior to any notice period may be restricted and may be subject to penalty. See your notice of penalty for early withdrawal". - Community West Bank website The customer service manager stated that basically "since I don't usually have a high balance in my account they couldn't accommodate me". She made sure to tell me that since my balance is usually low basically it's my fault. When I called the bank's corporate office to complain & stated that there's NO real reason to hold the money AFTER they said it would be available. And that they could verify the funds from the issuing bank, the representative told me that banks DON'T call and verify funds anymore. Wtfrickola?!! This really ticks me off!! As an accountant I know that banks regularly will release funds after verifying the check. Perhaps the REAL ISSUE is I'm not a high depositor, well with this type of customer service, WHY the HECK would I be! Yet another lesson in where to deposit your money, in your pocket! Go to the bank that the person wrote the check from, yep even if the only branch that will cash it is a 45 minute drive that the check was drawn from. Because I have gone to the local OXNARD branch of that employer to cash a payroll check, only to be told that they DON'T have to honor any checks if they don't want to!?!? Perhaps my skin is a bit too Caramel, institutionalized racism at its finest! So Yep, that's real Community West Bank Service - shameful unless you deposit large sums for them to lend and make interest off your money. Thanks for your Community service!

I never write reviews but I got exceptional customer service by an associate and felt the need to…read moreshare. Stopped by to cash a check last week, like I normally do. Now I don't have an acct. with Bank of America. The teller Claudia offered me the option to open an acct but didn't seem Pushy. She made the process flow extremely well which is different. From all my previous experiences. The customer service this young lady holds is admirable as she is very helpful and friendly. Bank of America needs to focus on hiring more tellers like this remarkable young lady UNLIKE the other associates there always pushing towards a new acct.

Had the best experience ever I walked into the bank, and Liz greeted me with a smile and help me…read morewith a problem I had with my account she's very kind and helpful. I would recommend this location to anyone that has had bad experiences at different banks this place was a game changer for me and I'll always come back and do business with them.

Premier America is a wonderful credit union! My husband and I stopped by to deposit some checks for…read moremy mother-in-law and open a new account for her trust. Juan, the branch manager, made the whole process effortless. He patiently explained each step to be sure we understood, helped us log in to the mobile app, and even offered solutions for issues we might run into later. We were truly impressed by his professionalism and care. Juan is a great representative of Premier America!

I have been a Premier America Credit Union customer since I was about 8 years old, and my mom even…read moreworked at one of their branches, so I had a lot of history and trust with this institution. Unfortunately, that trust has been seriously damaged. After a system update, I was locked out of online banking for about a week. Once I regained access, my mortgage showed as "Current," and the mortgage portal only displayed the normal payment amount due. There was no clear warning that I was past due, that a payment had been missed, or that two payments were required to bring the account current. I made the payment shown online and later discovered I had been reported 30 days late and charged a late fee. Premier America then pointed me to their mortgage servicer, DMI, even though Premier America's own dashboard had shown the loan as current. After months of dealing with this, Premier America acknowledged there was an issue involving their website, but I am still dealing with the consequences. In my experience, their online banking system is confusing, communication is poor, and there is very little accountability when something goes wrong. I have already started moving more of my banking to Chase. I would not recommend Premier America Credit Union for mortgage lending or servicing. Do your homework and consider other options.

Great customer care with Keith Young. From beginning to end…read morefor auto loan! Recommend highly.

Yesterday I walked in, hoping to get my car refinanced, with a very kind smile Arecelli waved me…read moreback. Not only did she help me find the best rate possible, she also helped answer questions beyond that in regards to obtaining business licenses and tax related things. She also made sure that I wasn't getting billed from my other bank after I transitioned over with VCCU. She just made everything feel so seamless and I cannot thank her enough!

Stopped by to picked up some cash before my put off country trip. Customer service was ok…read more I had stopped inside a bank in awhile. I'm old school and love human interactions. Staff was friendly enough. Miss the days when they offered coffee and cookies but I heard the health dept cracked down on them.

I rarely have to go inside a branch to conduct banking business because my paycheck is direct…read moredeposited into my account and practically gone in mere moments to go to bills. Gone are the days of feeling hold hard cash in your hands, but mostly you simply wait for your money to magically be taken electronically. On the rare occasion I do need cold hard cash, I usually grab a quick $20 out of one of the 2 walk-up ATMs or go thru the drive-thru ATM. What's cool is that some Wells Fargo have ATMS where you can request your money in small denominations like ones or fives if you need it, but frustratingly, this branch doesn't have ATMs like that. So if I do need small bills, I have to make the trek inside the branch. The staff is always friendly here, but every time I've gone here in the past year - no matter what time - there's a line almost practically to the door. There never seems to be more than two or three tellers - and of course one of the tellers always seems to be occupied with a customer who has an exceptionally challenging case, so it's more like you're down to one teller. I saw one lady, waiting in line, throw her hands up, loudly say, "this is a joke" and walk out. All I can say is if you need to walk into the branch, be prepared for waiting in line awhile to be seen. Bring your phone and maybe play some candy crush while waiting in line. Or maybe you want to leisurely drink your coffee. And try your hardest to be patient.

Girrrl.... RUN! Don't even think about opening account here or doing anything here…read more You would think a brand-new Chase branch would have functioning ATMs, but that has not been my experience. The drive-thru ATM constantly has problems, and now both walk-up ATMs are out of service. To make matters worse, the doors to access the indoor ATMs are locked, leaving customers with a total of five ATMs but only one working--the outside machine. Unfortunately, I don't even feel comfortable using the outdoor ATM. The last time I did, my car got stuck trying to get in and out because of the busy location on Rose Avenue. It's unbelievable that something as basic as ATM access is such a recurring issue. The problems don't stop there. Customer service inside the branch has been disappointing as well. Between the lack of functioning ATMs and the poor service, I'm seriously considering switching banks. This location has been nothing but frustrating and is far below what I would expect from Chase.

I have been here multiple times. One gentleman is really helpful but unfortunately the rest of the…read morestaff isn't. I won't be coming back.

* Wells inside Vons * I came in around 2pm! There was no line. I was talking to the teller and next…read morething I knew the line was wrapped around! It is Friday and pay day !!! I came in to withdraw sone money but forgot my ATM card. My teller was patient looking up my info to verify my identity. I had a special request as to how I wanted my money too. Friendly teller and no line before 2pm on a Friday!

This WF Bank is conveniently located inside Vons and they're pretty efficient here. There was…read moresomeone to greet me and ask if I needed help each time I've come to this supermarket branch. And although it's located in a sketchy area off of Ventura Road in Oxnard, I felt safe to do my banking and was even able to bring my bicycle inside the store. No issues.