Pacific Service Credit Union (PSCU) is my personal credit union for all my financial needs. Megan,…read moreAshley & Gina always provide excellent customer service & professional advice regarding my financial matters. Celebrating 90 years speaks highly of the commitment & dedication in serving the members & central coast communities. I am proud to be a veteran member of PSCU.

José provided exceptional Customer Service. He explained how he was able to replace my card with…read moresame #'s (Thank You!). Then proceeded to help follow through with another transaction. At the end of my visit he asked if there was anything else he can help me with. I was very happy with my bank visit. Transaction went smooth & was in & out in 15 mins! So if you ever walk into this bank ask for Jose. Although the other tellers are just as kind & respectful :)

11/10/25 GREATNESS!…read moreBrand new ATM! Really easy to use. Deposited cash and it is set up to scan card to verify. Neat! Easy to do too! Convenient! GREAT ATM! Highly recommended!

Great quick and easy service! The Branch Manager was very helpful and informative. The office is…read morevery nice and inviting.

I had to handle some business in Clovis. I needed to go withdraw some money to pay a deposit. I…read morelove that the branch was right around the corner from where I was. I was able to run in and run out within a few minutes. There was a little line with only maybe two or three people in front of me. The teller that helped me was super nice. The bank was really clean. I felt safe going in and handling my business. I don't live in Clovis so I was unaware that this branch was there until I needed it. But I'm so grateful it was there. The teller that I dealt with was professional and knowledgeable. She knew how to do her job, she got me in and out with no issues, and I was able to handle the rest of my business in Clovis.

I recently opened a new account at this bank and had an excellent experience. The staff was…read morefriendly, knowledgeable, and took the time to explain all of my options clearly. The account opening process was smooth, efficient, and stress-free. I highly recommend this bank to anyone looking for exceptional customer service and a seamless banking experience.

Opened an account here, Amy was kinda rude. Would stay silent after asking her a question. She made…read morethe whole experience very uncomfortable. If you hate people so much work somewhere else. Barstow is super friendly, so is the one in Reedley. Maybe thats just Clovis ‍

Always a good experience. Sometimes there's a line of customers. The tellers get things taken care…read moreof pretty quick, so you don't have to wait very long. Always a pleasant experience at EECU.

Been with BofA since I was in high school and for most part I have very few complaints, but come…read moreon... How is this the only Bank of America atm in the Clovis area and more than half of the time, one of the three machines are either out of order or only has large bills. Not a huge issue, but can we please get more machines in this neighborhood? I'm getting a little tired of paying convenience fees at non BofA atms. Also, It's graduation season, so I'm not the only person hitting up the atm to get cash.

Won't let you use the bathrooms. Took a long time at the bank and feel like that is a priority, had…read moreto leave the building to find somewhere else

What a disaster of a business model. Two tellers at the window and too many windows to count that…read morewere closed. Girls in the back seemed to be socializing and had no understanding of what customer service is really about. Was told one thing on the phone and ended up being a big ordeal when I arrived at the bank to do a transaction with my 86-year-old mother. Had three things on the list to accomplish there, only accomplished one and was there roughly an hour. Would not recommend this business.

I am writing this after more than a week of trying to resolve a very basic issue: getting a…read morereplacement debit card. The situation began when the credit union's fraud department called me at approximately 9:00 PM. During that call, I asked the representative to repeat information they had just given me. Instead of clarifying, they closed my card entirely. What followed was over a week of contradictory information, unreturned promises of call backs, and repeated claims that they were "leaving me voicemails." I do not have voicemail. I confirmed my phone number multiple times, and I explained repeatedly that voicemail is not available on my line. This fact never seemed to register. Throughout multiple calls, representatives frequently failed to respond to what I had just said. For example, after explaining that I was over 2,000 miles away from the nearest branch and could not appear in person, I was immediately asked whether I could visit a branch anyway. This happened more than once, often within the same conversation. At one point, I asked a representative to repeat a single number back to me ("7") simply to confirm they were listening. They did not, and instead told me I needed to be "nicer." This was after days of being locked out of my own account. There are also long-standing issues with basic account maintenance. I have been trying to update my address since 2021 and have filled out the required forms multiple times. I was told this issue was caused by a "new computer system" implemented on August 4, 2025, which does not explain why the problem predates that system by years. My debit card was shut off while I was out celebrating my wife's birthday, leaving her to cover expenses. I also rely on this card to purchase medication, which made the delay more than an inconvenience. I am not reviewing this lightly. This credit union used to be reliable, but my recent experience shows severe breakdowns in communication, follow-through, and basic customer service. Based on this experience, I cannot recommend banking here and strongly suggest others proceed with caution.

I had my loan there for my car they wre excellent bank to do busness with I love chase Bank my car…read morepay for thank God but they wre awsome folks

Customer service is terrible on phone. It takes about 15 minutes to do what should take 2 minutes…read more You're forced through a maze of computer prompts until you say operator 0#. Then you go through a series of people who don't speak English and don't know what they're doing. Then someone who might know what they're doing but doesn't speak understandable English only to be told that the person who said they took your fraud report and cancelled your card was lying. Don't use chase. They also have exorbitant check account fees and overdraft fees and policies. Even if you have good credit they won't loan you money unless you don't need it. Go to a credit union other than golden 1.

I've been a Chase customer for more than 15 years, through thick and thin…read more.. My wallet, that is! The folks at the counter can always point me in the right direction, and their bankers and managers take care of my every need. Highly recommended, five stars!

I went inside to get cash out and they placed it in an envelope, I was out of town by the time I…read morerealized they shorted me $100 dollars. TRUST THE ATMs INSTEAD OF THE EMPLOYEES

It says small community bank. It isn't for the community. They only care about their customers if…read morethey have business accounts or alot of money in their accounts. I have banked with them since I moved here in 2008. We'll right before they switched from central valley community bank i had already opened an account at another place where im not treated like a criminal. In December I had been put on disability for 6 months. During those months I had some theft and my account was overdrawn. Instead of calling like they have done in the past... my card was cutt off. I explained I do my banking after hours and needed my card I wanted to fix the theft in my account and the only way for me is through the atm when not on sdi I work night shift, they knew, because of the community feel, right? Wrong! No phone calls, the only communication was by me through the app (again after hours) and the next thing I knew was that they closed my account, wow! Thanks for treating me like I am beneath you. Polasky branch do better,Chris (I think is the management) this isn't for you.. get some people skills.

Their costumer service is phenomenal but their opening and closing schedule is out of wack. Before…read moreCOVID, the bank would never open at 9:00am. I would have to wait and the staff would open 10-15 minutes later. Same issue with closing; I would try to get there before 5:00pm and by 4:30pm the bank was already closed. Drive thru is an issue too; there's no staff. One day I waited almost 20 minutes. I left the drive thru and parked, knocked on the door, and then drove again by the drive thru to be helped. Now during COVID times, the bank opens at 10:00 am. Wish they would open a bit earlier. They also closed at 4:00pm now. If you have a deposit, make sure to be there no later than 3:30pm or you may not be able to find them open sometimes.