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    Community West Bank

    1.3 (4 reviews)
    Closed • Closed
    Updated 2 weeks ago

    Services - Community West Bank

    Personal banking

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    2 months ago

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    6 years ago

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    7 years ago

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    13 years ago

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    Noble Credit Union

    Noble Credit Union

    (46 reviews)

    What a disaster of a business model. Two tellers at the window and too many windows to count that…read morewere closed. Girls in the back seemed to be socializing and had no understanding of what customer service is really about. Was told one thing on the phone and ended up being a big ordeal when I arrived at the bank to do a transaction with my 86-year-old mother. Had three things on the list to accomplish there, only accomplished one and was there roughly an hour. Would not recommend this business.

    I am writing this after more than a week of trying to resolve a very basic issue: getting a…read morereplacement debit card. The situation began when the credit union's fraud department called me at approximately 9:00 PM. During that call, I asked the representative to repeat information they had just given me. Instead of clarifying, they closed my card entirely. What followed was over a week of contradictory information, unreturned promises of call backs, and repeated claims that they were "leaving me voicemails." I do not have voicemail. I confirmed my phone number multiple times, and I explained repeatedly that voicemail is not available on my line. This fact never seemed to register. Throughout multiple calls, representatives frequently failed to respond to what I had just said. For example, after explaining that I was over 2,000 miles away from the nearest branch and could not appear in person, I was immediately asked whether I could visit a branch anyway. This happened more than once, often within the same conversation. At one point, I asked a representative to repeat a single number back to me ("7") simply to confirm they were listening. They did not, and instead told me I needed to be "nicer." This was after days of being locked out of my own account. There are also long-standing issues with basic account maintenance. I have been trying to update my address since 2021 and have filled out the required forms multiple times. I was told this issue was caused by a "new computer system" implemented on August 4, 2025, which does not explain why the problem predates that system by years. My debit card was shut off while I was out celebrating my wife's birthday, leaving her to cover expenses. I also rely on this card to purchase medication, which made the delay more than an inconvenience. I am not reviewing this lightly. This credit union used to be reliable, but my recent experience shows severe breakdowns in communication, follow-through, and basic customer service. Based on this experience, I cannot recommend banking here and strongly suggest others proceed with caution.

    Community West Bank - banks - Updated September 2026

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