Everyone that works here is so pleasant, always smiling and always give my dog a treat when we…read moredeposit our rent. They're all so helpful and the building is always clean and tidy and not depressing for lack of a better word.

We're mundane banking customers. We put money in. We take money out. We usually put more in than…read morewe take out, but sometimes, as with most of us, that doesn't always happen the way we'd like. We've had some overdrafts, and we've had to have some assistance when our children were working on getting their own credit established with their first-ever car loans. Debbie Noel and the staff at the Fall River Mills branch of Tri-Counties Bank have been courteous, helpful, and friendly, but more importantly, they treat us like we're important customers, even though our accounts are far from their most profitable. If we had lots of money, or needed lots of money, Tri-Counties Bank is where we'd go. But because we don't...Tri-Counties Bank is where we'll stay.

Very conservative & protective with accounts. Excellent service. Have been with them for years &…read morenever a problem

This bank is great!!! They make banking a pleasant experience, and I highly recommend using them…read more Very friendly and helpful staff, never long lines or waiting.

The team at this bank went above and beyond to be helpful. Their polite and easy going approach to…read morehelping me work through my financial issues restores my faith in banking institutions. These are people I would trust with my money. I spend my life earning that money, it's comforting to find people you can trust with it. Thank you.

From the owner: Our business specializes in relationship banking with clients and businesses in Northern California…read moreand Northern Nevada.

I do not recommend this bank. The bank discriminates against clients based on their nationality. It…read moreexhibits an unprofessional and suspicious attitude towards clients. Additionally, there is no response to emails and no support provided

Update March 5, 2024: At last, I have been able to close my…read moreaccounts with Cornerstone, needless to say it is a bit of a chore with automatic deposits, etc. Best of all I have fortunately found a bank with far superior service and competency. Just in case you are interested, Cornerstone is owned by Bancorp a bank holding company, all this propaganda about this being such a friendly community bank is purely hype. Cornerstone is traded on the stock market; they are first and foremost a for profit bank, and they do not differ in any way from any other for profit bank. So if you like all the warm fuizzies in their well decorated offices, be my guest, but I personally do not believe they have the quality and expertise I would look for in a bank. They have proven to be inept on several occasions and today I received an email from Cornerstone because the email said I am a valued customer, but as of a week ago I closed my remaining account with Cornerstone, so the email was an error.

The people who work at Mt. Shasta branch of Mechanics Bank have been stellar and go out of their…read moreway to make me feel welcome and taken care of. I felt the same way about the Weed branch before it closed. A great bank to do business with!

What an amazing community oriented bank! Everyone is always eager to help, has a smile on their…read moreface, and treats each customer with respect! I love banking with Mechanics Bank. Karley and her staff are very knowledgeable with their products and services offered and are willing to help solve any issues that may arise ASAP! For a bank, the environment is very welcoming, comforting, and actually some place you don't mind being at! I appreciate the wonderful customer service that is given both on the phone and in person. Love this bank!

Been banking with TCBK in Mt Shasta for over 7 years. Always friendly and helpful. Will even…read moreoccasionally cover for me if I have had a slight overdraft...

I have been banking at this branch for over 30 years and haven't had nothing but the best service…read morehere the tellers are friendly the manager is very approachable and helpful I will continue to use this ranch for the rest of the time I am in Mount Shasta

I needed cash and discovered there was a Chase branch a short walk from our hotel. There was a…read moreline at the ATM and the line moved very slowly because the ATM takes quite awhile for people to make their choices. Eventually I got my money and was on my way.

Always some kinda of fee.... It's so annoying $5 here $12 there... I went under $300 on my savings…read morebut I replaced it a day later still $5 charge...you made to many transfers from your saving to checking with your own money that's a charge. Also this double fee charge, then playing dumb on the phone like ohh don't know how that happened we'll take care of it... really your blatantly double charging just to see who calls because it's a win, for the bank on the people who'll let it slide Even when I had 30k in savings still some bogus fee charges would happen. Take your money elsewhere.