Been banking with TCBK in Mt Shasta for over 7 years. Always friendly and helpful. Will even…read moreoccasionally cover for me if I have had a slight overdraft...

I have been banking at this branch for over 30 years and haven't had nothing but the best service…read morehere the tellers are friendly the manager is very approachable and helpful I will continue to use this ranch for the rest of the time I am in Mount Shasta

I needed cash and discovered there was a Chase branch a short walk from our hotel. There was a…read moreline at the ATM and the line moved very slowly because the ATM takes quite awhile for people to make their choices. Eventually I got my money and was on my way.

Always some kinda of fee.... It's so annoying $5 here $12 there... I went under $300 on my savings…read morebut I replaced it a day later still $5 charge...you made to many transfers from your saving to checking with your own money that's a charge. Also this double fee charge, then playing dumb on the phone like ohh don't know how that happened we'll take care of it... really your blatantly double charging just to see who calls because it's a win, for the bank on the people who'll let it slide Even when I had 30k in savings still some bogus fee charges would happen. Take your money elsewhere.

Yesterday I was helping a terminally ill friend conduct her banking business. Everyone at Banner…read moreBank went out of their way to help. Heather. Shirley. Sarah, Jeanie. I hope I didn't leave anyone out. Their personal service was both friendly and professional. Their genuine warmth and concern was palpable. If I were not 30+ years at another local bank which I like, I'd switch to Banner Bank based on my good experience and knowledge of their personnel from knowing them in the community as well as at the bank. I read the negative reviews. Don't know their specifics. I do know that there is excessive anger and vitriol and divisiveness in the USA today which impact perceptions. My perception is a very favorable one, which should be obvious if you've read this far. :-)

Love this place. I was a Chase customer for years and Im so glad I switched. Everyone is friendly…read moreand knowledgable. Thank you Banner bank

Very conservative & protective with accounts. Excellent service. Have been with them for years &…read morenever a problem

This bank is great!!! They make banking a pleasant experience, and I highly recommend using them…read more Very friendly and helpful staff, never long lines or waiting.

This review is for Tammy Padilla! She was extremely helpful…read moretoday with my debit card replacement! Her customer service is 5* and she is extremely kind and gracious! I usually dread coming in here when I'm in town and she made my experience so easy today and her genuine conversation was awesome! Thank you Tammy! And happy birthday to your dayghter has a great party tomrw!

Just received a notice that "Bill Pay" was unavailable until 7pm. DREADFUL SERVICE as if their…read morecustomers have to be on their schedule!

Horrible. Had $25 in saving account for 4 years. I get a…read morethree month statement showing that the CU started charging $5 monthly charge. I go in CU today to take out my last $5 and find out they already took my money and closed my account. Wow, what horrible customer service. Unbelievable!! They never notified me that they were going to start charging a money fee for my saving account or that they took all my money and then closed acct! We will never ever do business with this CU again

I used them for a car loan and they communicated with the dealer and they took care of the DMV…read morepaperwork easy working with them

Everyone that works here is so pleasant, always smiling and always give my dog a treat when we…read moredeposit our rent. They're all so helpful and the building is always clean and tidy and not depressing for lack of a better word.

We're mundane banking customers. We put money in. We take money out. We usually put more in than…read morewe take out, but sometimes, as with most of us, that doesn't always happen the way we'd like. We've had some overdrafts, and we've had to have some assistance when our children were working on getting their own credit established with their first-ever car loans. Debbie Noel and the staff at the Fall River Mills branch of Tri-Counties Bank have been courteous, helpful, and friendly, but more importantly, they treat us like we're important customers, even though our accounts are far from their most profitable. If we had lots of money, or needed lots of money, Tri-Counties Bank is where we'd go. But because we don't...Tri-Counties Bank is where we'll stay.

An update is in order. Since my review and letter to their Board of Directors, the service and my…read moreopinion has done a 180. The branch manager and staff have been very helpful, help with my myriad of questions and are responsive and polite. It's been very appreciated because dealing with banking problems should be the last thing to worry about after the death of loved ones.

From the owner: Tri Counties Bank provides a competitive breadth of consumer, small business and commercial banking…read moreservices easily accessible through an extensive California communities branch network, advanced online and mobile banking, a nationwide network of over 37,000 surcharge-free ATMs, and bankers available by phone 7 days per week.