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U.S. Bank Branch

1.0 (2 reviews)
Special Hours • Closed
Updated a few days ago

Services - U.S. Bank Branch

Personal banking

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4 months ago

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SchoolsFirst Federal Credit Union

SchoolsFirst Federal Credit Union

(16 reviews)

I love this credit union staff is amazing and friendly and very helpful, I prefer this bank .read more

Refusal to investigate their own incompetent credit reporting has forced me to get an FCRA…read moreattorney. SchoolsFirst furnished false data to credit bureaus, declared they'd "no longer communicate" with me, then sent me documents calling my loan an "auto loan." I never had an auto loan with SchoolsFirst. I took out a $1,000 Classroom Supplies loan in 2023. Paid it off. Done, or so I thought. SchoolsFirst then reported a 30-day late payment to credit bureaus that their own internal records contradict. When I disputed it with documentation, they responded with boilerplate and declared in writing that they would "no longer communicate" with me on the matter. Here's where it gets worse: all three credit bureaus report this account completely differently from each other. One bureau is still reporting the entire account as past due, three years later, for a loan that was paid in full and closed in 2023. Same loan. Same furnisher. Three different stories. That is not a dispute. That is a data integrity failure. Then they mailed me a formal payment history letter, their own document on their letterhead, that described my Classroom Supplies loan as an "auto loan." I have never had an auto loan with SchoolsFirst. That is not a typo. That is a fabricated loan type in an official dispute response, which tells you everything about the reliability of their record-keeping.

California Bank & Trust - Christopher Castillo's contact info

California Bank & Trust

(2 reviews)

We have a second home in Lake Arrowhead and were in need of a large-ish sum of cash to pay for some…read morelandscape items. Recently California Bank & Trust bought out our former bank, so I thought I'd look online to see in the off chance there was a branch in town and was pleasantly surprised to find there was. My husband and I walked in and were greeted warmly and the teller apologized because some of the cash would be in $20 denominations because they only had limited bills in their safe. We were relieved because in the past we had exhausting experiences with Wells Fargo trying to obtain cash to buy a used car, giving us the run around and waiting a week to have access to our funds. While the teller retrieved the cash (sorry I can't remember her name!) we visited with Christopher Castillo, the branch 'Relationship Banker', and he was super down to Earth and went over some questions we had about our switch over to CB & T. We are elated to know that we have access to our bank when we're in Lake Arrowhead as we have our law firm's accounts there as well, and we can do banking when needed. An all around terrific experience.

I went to the branch in Lake Arrowhead since it was more convenient than my usual branch in…read moreCrestline. I went into the teller to ask her to withdraw whatever I had left in the account, but to keep the minimum amount in the account to not trigger monthly fees. The withdrawal amounted to $250. The teller asked for my ID. I gave her my passport. She would not accept it. And I told her that there is no better form of ID in this country. But she would not accept it. She asked for a driver's license. So I gave her my Nevada driver's license. She would not accept that form of ID either. it was absurd! I gave her excellent forms of Identification! It was crystal clear that I am who I say I am! And then she had the audacity to tell me that the bank has had losses because of people with fake ID! I was shocked! I said "are you insinuating that I have fake ID?" She said, "no, no, no I'm not insinuating that". So I said "then why did you bring it up?" So then I said, fine, I'll just enter my pin #. She said they don't have those little boxes with a numbers pad that all banks have for customers to enter their pin #. So essentially I had to go out to the ATM machine they have in front of their bank. So what was the whole point of that teller upsetting me when all I had to do was use the ATM machine? What a horrible customer service debacle!!!!!

U.S. Bank Branch - banks - Updated May 2026

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