Great vans. Easy to rent. Comparable pricing to other rental companies…read more Only one complaint. Staff was 15 minutes late for both my pickup and drop off times. This put my schedule off.

This by far has been the best rental experience ever. From the time we booked our reservations, to…read morepick up, and drop off the owners were so kind and delivered great customer service. From the Gibson sisters, we thank you!

In this case "Affordable" means shoddy and unsafe. We were rented a 14 passenger van in June of…read more2011, with unsafe breaks. We had to take the van into for new roters and brake pads while on vacation. The owner, Terry Reagor said he took the van to get repaired the day we picked it up for our trip, because he knew they were unsafe. But when I asked if he test drove it before we picked it up he said he "didn't have time". Additionally, the engine light was on, but was covered with a piece of black tape in an attempt to hide it. One of the seat belts didn't work, the middle console wouldn't open, and it smelled bad. Terry Reagor didn't bother to compensate us any of our rental fee for our danger and inconvenience. When I told him I was going to report him to the BBB, he said he didn't care because he had "more business than he could handle". Stay away!!!!!!!!!!!!!!!!!!

Worst company to rent from . They are unprofessional never in the office, very rude. The van was…read morenasty, spare tire on flat with a nail in it. Was giving one price when I put the deposit down and was giving a totally different price when picking up, the owner wants only cash but gives you a check. I wouldn't rent from this company again.

Ms. Kaitlyn Coffman: Was very Helpful in her Customer Service, Support & Communication in Helping…read moreMe with the Truck Rental...The Value was Fair, Reasonable & Affordable. She's Very Patient, Kind & Respectful, When Doing business with Her...I Will Continue my Business at This Location in Moving Forward. Thank You, for Everything: Mr. Lawson ( Owner/SIC. & Gm. ) at CMS-Moving and More, LLC

This particular Penske has been Awesome to work with. I had a reservation for a 20' truck with…read moremovers scheduled to help. I went to 3 different locations and finally the manager at Whitten was able to help me lock down a 12' and helped with the mileage. It was a frustrating situation but they kept their cool. The thing people don't realize about Memphis is that the people don't care about reservations and returning things on time. This makes it hard for the Penske people to do their job. As long as you stay cool they stay cool and everyone wins.

Right place at right time. Moving daughter to St. Louis. Just needed cargo van enough to carry 1…read morebedroom of stuff. Reserved van online about month in advance. Arrived at rental center to find that van we reserved was much larger than needed. Luckily for us Aaron Presley found a smaller van on the lot and easily made the switch for us. Van very easy to drive and just fit below the height limit for the parking garage at destination. Check-in, check-out very smooth. Much appreciate Enterprise team and especially Aaron's help!

Wonderful customer service is always a plus to me. In general in this type of service business one…read morewould expect general courtesy but the Budget rep was awesome & friendly! Easy location from Memphis Airport. Taxi fare a bit high. $15.00 for a 2 mile drive. Hmmmm... rolling eyes... is this for real??? As always good choice of cars to pick from. I'll definitely try and rent from this location again.

I've been a customer of this Budget franchise twice…read more The first time, about ten years ago, they quoted me a price on the phone that included mileage at no additional cost. Then they charged me $600 more for mileage after assuring me there would be no charge for mileage. The perky lady on the phone and the small print in the contract told ENTIRELY DIFFERENT STORIES. The second time -- today 3/1/21 -- I brought a rental in to extend usage for a few more days while my truck gets repaired. They had been charging me $40/day -- fair enough -- but suddenly they raised the rate to $120/day for the next 5 days. So I dropped the vehicle off and went to Enterprise. This may not be TECHNICALLY dishonest, but it reflects a pattern of what we attorneys call SHARP DEALING -- on the very edge of dishonesty -- that seems to characterize this Budget franchise. It is owned by a group called The Memphis Landsmen. Don't do business with this company. They are out to deceive you and empty your wallet -- by trickery.

I had a 3 day rental one way trip. I give them 5 stars. Great service, no problems, and great…read moreequipment. Their trucks are in top notch condition and clean. Very pleased! I would definitely use Penske again for our next move.

I would highly recommend Penske Truck Rental! This location was great and super professional…read more Penske came through for us in a matter of hours after another rental truck company failed us. We were able to get the truck and other moving supplies we needed on short notice and the company was very professional throughout the whole process including both pick-up and drop-off locations. They made it super easy for us and relieved our stress by being reliable. I am very pleased with them and would choose this truck rental company over any other any day.

I actually made a reservation with Enterprise down the street from this Budget location. It was…read moresuch a hassle to pay with a debit card that we left and walked down the street to Budget. We had no reservation and were still able to walk in on a Friday morning and rent exactly what car we wanted, with a debit card no less, and no there were zero hassles. The manager, Tonya, is friendly and efficient and if I ever need to rent a car, this is where I will go.

If you have to rent from them ...do yourself a favor and go to Cordova or to the Poplar location…read moreand hopefully get Candace. She is sweet and will make the process less painful. She is A1 with the customer service.

The gentleman running this location is top notch and does his absolute best to provide great…read morecustomer service with a personal touch. I also recommend Penske trucks, they are 10x nicer than any u-haul or budget ride.

We had a great experience with this Penske at this location. They came to the rescue when Budget…read morecancelled our reservations at the last minute (see my review of Budget to see why I'll never use them again). We rented two 26 foot trucks and a car-dollie for a one way move to NC and all of the equipment was in great condition. Everyone at Penske was friendly and professional, I highly recommend them!

Location for downtown residents is great. Managers was very helpful. Very clean climate controlled…read morefacilities. I would recommend this storage facility for anyone.

This storage facility is nice! It's well lit, secure, clean and the staff is friendly! Prices are…read morevery competitive.