Needed my Kenmore Washer repaired because of a lid latch issue and dripping into the tub. Very…read morepleased with the service I received from Kasper's. Ordered the part and 2 days later within an hour the repairmen had it working as it should. Very pleased with their professionalism and repair in a timely manner. I would not hesitate to have them repair your appliance.

I usually only review restaurants on Yelp, but I'm hoping that this review helps someone out... and…read morehelps out Kasper because they've been amazing to deal with. About 2 years ago, my gf and I purchased a half cow from a local farm. I went to lowes.com, and ordered a chest freezer. Was told it would be here in 2 weeks, perfect because the cow was ready for pickup in 4 weeks. Lowe's kept delaying and delaying, and finally I called them to ask about it, and they told me it was out of stock and they didn't know when it would be in. In anger, I cancelled..... then realized I needed to pick up a half cow worth of beef in 3 days. I called EVERY BIG BOX and no one had anything in stock that fit our needs.... I called Kasper (sad enough they are less than a quarter mile from our home) and they were able to get me THE freezer I ordered form Lowe's originally, at the same price, and next day delivery. Had it delivered by a manager/owner type and was so happy with the situation that I promised to always use them ... Fast forward to this spring, my dryer and washer AND dishwasher were all starting to go. I shopped around and I forgot about Kasper because I was really looking for no interest financing and didn't think a local shop would do it. Ordered all my items at Best Buy with the help of a salesman and was promised Thursday AM between 8-10 AM delivery. I worked second shift that night, and thought "ok perfect I don't start until 1, so worst case scenario if they run a little late, I'll be OK"... come 12:30 no phone call, no nothing from Best Buy. I called the store and was told that they got delayed and it wouldn't be delivered until after dinner. I said I would call and reschedule . I worked the next few days without calling back and the more I thought about it, the more angry I got... I cancelled and wound up during a walk one day stopping in to Kasper. Not only did they offer 12 months interest free financing, they also had better products in my opinion. I wound up spending $150 more per unit, but getting much nicer products for the laundry room, and the install of the dishwasher took about 2 hours longer than they expected due to the poor install a prior owner of the house did on this dishwasher, but no extra charges, no attitude, just great service. Long story short, if you need appliances, check out Kasper, you will not be disappointed. These guys are awesome to deal with, and this time, I mean it, I will not order from anywhere else.

Can't comment on the quality of repair or fair pricing but if you want to deal with a business that…read morevalues Integrity, don't call Zelano Appliance Repair.

Bob and his crew came out same day and installed a maintenance kit in my Samsung dryer. The kit…read moresells for $30 on Amazon, but Bob charged $195 and installed it for a total $395. He was here for less than an hour. The dryer works but still rattles when operating. After, I called twice, but he hasn't come back to check it. I would not call him for service again.

My Kitchen Aid mixer needed serviced because it was leaking grease. Christian cleaned it up and…read moreapplied new grease to the gears (thankfully none needed to be replaced) and fixed the latch that really never worked since I've owned it. He's kind and has integrity. Highly recommended.

From the owner: We are a local, Family owned and operated appliance repair company. We work with all major brands…read morefor appliance repair and diagnostics, including dryer vent cleaning and dryer de linting as well as residential stand mixer servicing.

I would highly recommend Sam!! I filled out an online form for a dishwasher repair thinking I…read morewould hear back the next day. Sam called me that night and scheduled to come out the very next day! He was prompt, courteous, and very knowledgeable. 5 stars do not seem a high enough rating.

Sam was amazing!! Before he entered my home, he put on protective booties to keep my carpets…read moreclean. Found the problem and fixed it. I am a happy lady.

Totally incompetent service technician sent out to repair our LG Signature double oven. We…read morerequested fixing a loose heating element in our top oven and to trouble shoot and repair both ovens since they don't heat up properly. This was articulated to the service rep on the phone prior to the service call. First problem, they showed up at our home without letting us know when they would be coming. We never received a call to set the appointment up as promised. We weren't at home and had to reschedule. Second problem, we were told we would be charged $99. Our top oven with the loose element was all he addressed by first grumbling and complaining that the screw sockets were stripped and he didn't know if he could fix it. He proceeded to try and used a drill screwdriver to reattach the element. It took him all but 10 minutes to fix. Charged $189.00 saying he had to travel 25 miles therefore he had to charge more. This was not mentioned on the phone when I told them where we lived saying that wasn't a problem. Next issue, he refused to address the problem with both ovens not heating up to temperature by saying I said "Oh, I wish you would have told me that before I came out" which I did. 1. He stated that recipes are often wrong and that the oven was not the issue (without checking anything) 2. He said not to use an oven thermometer to check the temperature since they don't work properly (without checking anything) 3. He said don't ever use the self clean option on the ovens to use oven cleaner instead. 4. He stated it might be the electronic board which would cost between $700 to $800 not worth it (without checking anything). 5. He told me to just turn off the circuit breaker and leave it off for one hour that might fix it (without checking anything) 6 I asked about LG's procedure for recalibrating the ovens and he said that doesn't ever work (again without checking anything). Very frustrating and total wasted $189 with ovens that still don't heat up properly. Never follow LG's authorized service technicians suggested by LG because they are a total rip off. NEVER AGAIN will I use Tony's Appliance Repair or will I purchase an LG product. Our dual range was purchased in 2021 for $3300 is a very disappointing appliance. LG does not have a service center in our area therefore they could not send someone from LG.

I called the answering service, after hours and provided my name and information. Under no…read morecircumstances did we discuss work prices, contracts, etc. and I was under the impression that they would call me the following day to discuss scheduling work on my washer and pricing. Next day while I was working I received a Ring notification that 2 men were entering my house, telling my daughter they were there to fix the washer. She had no idea it wasn't prearranged when I immediately FaceTimed her. She was uncomfortable with them in our home when she was alone, and frankly so was I. She also communicated they were incredibly rude to our pets. I had no idea they were going to charge me a service fee for showing up unannounced or the fact they were even showing up at all, since I was working. They charged me over $100 that they wanted me to pay- immediately, no prior notice or discussion about the cost of estimates. They also wanted to charge me over $300+ for just parts, not to mention labor to fix my washer. I refused and figured it to be more reasonable to purchase a whole new unit. I told them I got pair on Thursday and would call in the payment for the service. While I was still at work on Thursday midday I received multiple calls and texts to make a payment, which I found to be pushy, rude, and inconsiderate- as again I was working and they hadn't even given courtesy of scheduling an appointment in the first place. The problem with the washer was rectified through another individual who determined it wasn't in need of $300+ in parts, but instead just was being filled too much for a load. The washer works perfectly fine and honestly needed nothing. This company is a rip off. Their customer service is awful, pushy, and dishonest in their business practices. I'd recommend avoiding and calling in a novice or a neighbor, at least they'd most likely be more knowledgeable or honest in their dealings than this company. Highly disappointed as someone I knew recommended them.

I really liked the response from this company, Scheduling was great, I don't know why I see some…read morebad reviews. I had my new dishwasher serviced, under warranty with Bosch. The count down light stopped working. The serviceman "Richard" was very polite, and very professional. He contacted me with time of arrival as well. He figured out what was wrong, ordered the part and will be back to fix later once part is delivered. I had a great experience and will use them again for other appliances.

Ice maker. Invested in 60 day warranty with manufacturer. In 60 days, FAST did not fix a simple…read moreice maker. 4 visits. 60 days expired. Rep discussion referred to Manager. NO CALL, nothing. DO NOT USE THESE PEOPLE FOR ANYTHING. They took the money and ran. Have filed complaint for refund with Chase, my credit card company.