Damn it! One of my back tyres is going flat no matter how many times I pump it up I really have to check it out. As I drive into the local tyre repair place, all I think of is OMG how much is this going to cost me. Walking into the shop the first thing my eye is drawn to is the TV in the corner which is on and the two really nice looking black leather couches. I walk up to the front counter thinking 'I'll have to make a booking and come back some other time', and am greeted by a nice tall man (mind you anyone over 5' 4" is tall). I proceed to tell him what I think the problem is and he suggests I go make myself comfy whilst he goes to have a look.
Upon scanning the coffee table for something to read other than car magazines, I see there are several female orientated ones amongst them. I pick up Adelaide Matters (which I love) and start flicking through the pages. Soon after, he walks over to me rolling along my back tyre and proceeds explain what the problem is, what needs to be done and his recommendations to fix further issues. My new spare tyre sitting in the boot is not going to completely solve the issue and I decide to go with his recommendation of changing the two back tyres so they balance up the back of my vehicle and to replace the front two tyres in six months time. A short time later, wham bam, and it's done....now that's service!
He made my purchase a lot less painful especially by pointing out my current tyres are $100ea more expensive than the brand he was putting on and were also much better quality. All in all I was looked after with service, quality and comfort, by someone who takes pride and care in their job, local community and especially their customer. read more