First and foremost, Haley is AWESOME! my son decided to play an instrument this year, and his band…read moreteacher gave us a few recommendations on places we can check out to get instruments at. I'm so glad I checked this location out rather than go to any big company ones. This is definitely a mom and pop small business, but they are absolutely amazing and very pleasant people to work with. From my initial communication with them through email to an in person meeting, everything went smoothly and efficiently. They answered any and all questions I had. Haley was VERY informative and interactive with my son, making sure he understood how to hold, play, and clean his new instrument. They have a variety of instruments with plenty of payment options. They have a rent to own package with a repair and maintenance program as well. They make sure you understand everything in detail to help make the best decision. If you are looking for a new instrument or even maintenance or repair on an exhibiting one, definitely check this place out. They are AWESOME! the shop itself is located in the back of the main house. It's inside a garage turned into a shop. You will see a sign directing you.

This repair shop is the one to go to. They are a small "mom and pop" shop with BIG customer…read moreservice. They fixed my daughter's clarinet with only a few days to work on since she had a trip to Orlando for a parade, they expedited the repair and she got it back right before her trip. They are extremely knowledgeable very friendly and inviting.

Scheduling was an easy phone call. Its such a great convenience that he comes to you instead of…read morehauling a mower to a shop. He arrived right on time and went straight to work. He had no prob with me standing there watching and asking questions about my newly purchased used mower. He was extremely thorough, checking plugs, wires, cleaning the carburetor, filling with oil and explaining the importance of non-ethyl gas. I HIGHLY recommend him!

I'm very happy with my service from the Blade Doctor. He serviced my riding lawnmower with ease…read more Started my pressure washer just the way I like. I highly recommend his service because you will be very pleased.

Our scheduled appointment was postponed by this company the day of the appointment. When it was…read morerescheduled, the technician showed up without necessary tools, and borrowed my vacuum, swabs, etc. At completion, we were Up charged $75 with no conversation or warning. Technician Daniel used glue on my Queen Anne Baby Grand without my knowledge or permission. Piano began losing its tuning within 2 months. When I reached out for a solution, Well -Loved Piano was very quick to offer excuses but not customer service. I itemized the infractions above and Michael and Danette came out the next morning. I let them know in writing that they would be greeted with coffee, kindness, a good attitude and the intention of us all walking away happy. After the re-tuning, Danette had what can only be described as an extremely unprofessional, unstable, crying, ranting episode. I understand being defensive when faced with personal or professional shortcomings. But, Danette made me very uncomfortable in my own home, having to contend with both substandard services as well as her erratic behavior.

It's so nice to find a service provider that offers craftsmanship and care to our aging piano. It…read moresounds better that it has for many years.

Ronnie and Christina are class act people. Both love serving the public and both love music (all…read morestyles) in general, from band to ska to country to blues to pop to classical to arias to vocal performances...all types. And they are amazing to work with. Ronnie is a quality guitar repair guy. He's set up or re-set up three of my guitars, from a Fender Stratocaster to a Schecter to my most recent purchase (from RBC of course!) ESP. But that aside, the store is just the right size to find a little nook and try an instrument out. The staff knows just how to offer help without pressuring you. They want you to make the decision. So slide on by RBC in the Locust Town Center area some time if you are in the market for a new guitar (or other instrument because they can order it for you and probably get it faster than some online dealers can get it for you - or help you find a comparable instrument that would serve just as well as your 'dream' instrument). I haven't regretted buying an axe or having them work on my axes yet.

Bought online from this shop they gave me a great deal and fast shipping overall fantastic service…read morecouldn't of been happier. Highly recommended!!!!

Excellent work on my 74 Les Paul Custom. Will bring more guitars here very soon. Very reasonable…read moreprice for a great job!

I've been an NC Guitar Works customer since moving to CLT in 2015. Nick and his team have…read moreconsistently done an amazing job of setting up and repairing my guitars over the past 10+ years. The pricing is very fair, and turnaround times are reasonable. Though I don't fall into this category, they will often prioritize repairs for working musicians with time constraints. I highly recommend NC Guitar Works!!

Great hospitality. Doug and Phillip are wonderful and quickly helped me with my guitar issue, as…read morewell as others I didn't even know I had. My guitar sounds better than ever thanks to Phillip!

This is such a great guitar store. The store design is super cool. It's high-end yet really…read morecomfortable and approachable. Love the design of the custom pipe structure that displays guitars in the main showroom. If you're a guitar player, you've got to stop by just to see and experience the place. It's great. The staff is equally amazing. Philip recently set up my white Gretsch 12 string Falcon Rancher and WOW, it plays like a dream now. I didn't think the guitar was too bad off the shelf - but Philip was able to dial it in to where it plays like a dream now. So much better. I'm super thrilled. I chatted with Philip when picking my guitar up and learned he is a true luthier with the schooling and experience to back it up. He actually built guitars professionally for 10 years so he's not just a guy who changes strings. He's a guitar master craftsman who knows how to get the most out of a guitar.

Of any 4/5 s I have given...Pro Tow was the most deserving. I called and spoke with Neal/Neil on…read moreMonday to see if they could pick up a car that more than anything I just needed moving. A few bucks for it wouldn't hurt. The car was located in Waxhaw and out of the 3-4 other junk car buyers, neither would pick up in Waxhaw. I called Pro Tow and Neil gave me a quote but let me know that its possibly someone closer who would give me more. I called the people he referred and was told I would have to wait until next month. Needed the car moved from my mother in laws home I called Neil back and informed him of what I had been told. He set up a date for pickup on Tuesday(the next day). Well in the process of a kitchen renovation I LOST the car keys. I called Neil back Tuesday to reschedule for Weds, giving myself more time to find the keys. After 24 hours of looking, I called Neil back to cancel. He said he would be at my mother in law home at 430 as scheduled and not to worry about the keys. **Thank You God!** Neil was there at 4:19(before I arrived), had already introduced himself to my mom and was in the process of loading the car. He was able to use his lock out kit so I could get some items out of the car. We had problems with loading the car bc of the steering wheel being locked and the wheels turned in one direction slightly. Throughout the hour ordeal, Neil remained patient and ensured me that he would be able to get it today. He had great conversations, told old stories which were pretty cool, and taught me a few things about loading and pulling a car with no keys. He gave me a fair price for the vehicle even without the keys which I was ready to say just take it. I would definitely recommend Pro Tow to anyone. And to add, he quoted more than anyone else and stuck by his quote.

Great service Neil gave me a estimate but he sent me to someone else that would offer me more very…read moregood and straightforward guy would definitely recommend!!

I can't say enough good things about Kevin. I've been playing guitar for 54 years and have been to…read moremy share of luthiers. None of them are Kevin's equal. Precision craftsmanship, timely completion of the work, more than fair pricing, and on top of all that, he's a really nice and caring guy. An absolute pleasure to do business with. He recently did a complete set-up on my Gib​son Firebird, including a new nut, saddle, and body repair. And today he addressed an intonation issue with my Martin. My guitars have never played so well. He's a guitarist's best friend. You and your instrument will be in great hands with Kevin.

The best guitar tech / Luthier in the business. He has resurrected a bunch of my babies that…read morerequired extensive work. If can't repair he'll build you one. A gigging musicians best friend.