We had (are having) a great stay here at K.Q. Ranch Resort. The steak at the Saturday night dinner…read morewas great. John in sales gave us an informative presentation about Colorado River Vacations and their timeshare opportunity with no pressure to opt in. We like that the sites seem to be well taken care of, and at our site (118) it was level which was much appreciated. We have young children and they enjoyed the amenities, however many of them need maintenance. The playground equipment marketed for younger children needs servicing, repair, or replacement. I had removed boards from the playground area with exposed nails. Overall, we had a great time and may come back 1 or 2 more time as we were gifted 20 free nights as a promotion for buying our travel trailer.

Most of the people I encountered at KQ Ranch were wonderful. The majority of the staff genuinely…read moreseemed to care about ensuring guests had a positive experience. My negative experience stemmed from an interaction with the sales department. After purchasing my rig, I had been offered complimentary nights at the ranch. I wanted to stay one additional night beyond that offer and left a voicemail for the sales department asking whether I could pay for an extra night. The following morning, I received a voicemail informing me that they do not extend stays for guests who are there under a sales promotion. While that answer would have been perfectly acceptable, the tone of the message was unnecessarily harsh and could have been delivered much more professionally. When I later spoke with other staff members, I learned that this individual has a reputation for being unkind. That was disappointing because it contrasted sharply with the attitude of nearly everyone else I met at the ranch. Unfortunately, it left me with the impression that, within the sales department, closing deals and earning commissions may take priority over customer service. Having worked in sales myself, I understand the importance of commissions. I also understand that prospective customers are free to decide whether a product is right for them. Ultimately, I chose not to purchase a membership at KQ Ranch. During the sales presentation, the salesperson made several unnecessary negative remarks about competitors, which I found unprofessional. In addition, the only option presented was a lifetime membership, which did not fit my circumstances. I am currently living the van-life lifestyle on a temporary basis and explained my travel plans in detail. However, despite our conversation, the salesperson seemed more focused on following a script than understanding my needs. Within minutes, it became apparent that he had not retained basic information about me, my vehicle, or my travel goals. For example, I specifically mentioned that I do not enjoy hot climates, yet he repeatedly emphasized that several of their locations are in desert areas. That was not a compelling selling point for me and suggested that he was not listening carefully to what I had shared. Outside of the sales experience, I enjoyed many aspects of the ranch. The facilities were well maintained, the store carried useful items, and the laundry facilities were convenient. Overall, the property itself was quite good. The reason I will not return is the customer service I received from the sales department. Before making my request for an additional night, three different staff members kindly helped me determine who to contact. Each of them indicated that asking about an extension would likely not be a problem and wished me well during my stay. Their friendliness made the voicemail I later received feel even more out of place. I also spoke with another guest whose trailer had bats enter it during their stay. They were directed to the same sales representative for assistance but felt they received little support. Instead of using the complimentary night included with their membership, they chose to leave and spend the night in Julian. Experiences like these suggest that the sales department's approach to customer service leaves much to be desired. There is only so much discourteous behavior I am willing to overlook from a sales team. It is unfortunate because the actions of a few individuals can influence whether guests choose to return, despite the efforts of many hardworking staff members who clearly care about the guest experience. One point emphasized during my sales presentation was that competing organizations have locations that are not well maintained. Based on what I observed, however, I found some areas of KQ Ranch's own RV storage facilities to appear less polished than the image of exclusivity and prestige that was being presented. Overall, KQ Ranch has many positive qualities and many excellent employees. Unfortunately, my interactions with the sales department overshadowed those positives and ultimately influenced my decision not to return.

Very friendly ' helpful on the phone for reservations. I explained we and our friends who were also…read morereserving a site) are seniors and wanted shady spots in a more quiet area of the campground. They recommended a couple of spots away from the highway and the pond (due to kid action at the pond). The spots were just gorgeous, big & clean & lots of beautiful shady trees & backing up to the woods. Had a great time & will go back.

Nice, shaded, and quiet park. And most definitely the best part of our week here was the superb…read morestaff who were always very accommodating and helpful. Always cheerful and a pleasure to talk to. Special shout out to Valinda, Ashton, Sabrina and Javier! We'll definitely return in the future to this quiet respite from busy San Diego.

We went to a retreat of Indonesian catholic church in Julian, CA, we found this beautiful house…read moreThe house was very clean,spotless , the beds are comfortable, it is like we're staying at a 5 stars hotel, and the view was amazing. The kitchen's pots and pans are so complete, more than what we expected. Thank you so much for making our holiday's retreat so enjoyable ! We'll stay here again!!

Five Stars is not enough stars to describe this beautiful home!!! I stayed there with my family…read morejust before Christmas. It was way beyond our expectations! The home feels like you've just walked into a custom newly decorated family environment. There were four adults and 3 children (over 18) sharing this beautiful getaway! With comfortable rooms, beds, bathrooms beautifully decorated and fully stocked for the Holidays. The deck extends the whole length of the house with an incredible view of Lake Cuyamaca! I live in a lovely home in Julian (2400 sq ft) with a view of the Cuyamacas. This 2500 sq ft house competes... with everything you could hope for when getting away in the mountains with every convenience and comfort on your getaway! Can't say enough about how much we all loved it and are planning our next trip soon! I recommend this to all my family and friends!!!

What a great place! Debbie and Mark truly care about you having a great time! And Scotty, is just…read morethe sweetest and so thoughtful. We got in on a late rainy night and he made sure the heater was on in our cabin. Thank you all so much! Like I mentioned, the weather wasn't in our favor but we still had a great time! We played mini golf and pool and almost BBQ'd but it was COLD! Great BBQ's! We did some hiking and since it was close to Christmas we put up a few decorations and really felt like our cabin was our home. That's what it's like staying here. Home. They had everything you could imagine to cook with. The couples cabin was so comfortable and the heaters were great! We loved the patio area and how centrally located we were. Also, bring some DVD's!!! We went to RedBox in town but had no idea the TV's also were BluRay players! Bonus! One thing I really noticed is how clean everything is! They really take great pride in caring for the property. We can't wait to come back in a few months!

My husband and I drove up to Ramona oaks looking for a place to rent although we decided it was a…read morelittle to far of a commute for us . The community manager Tracy was extremely friendly made us feel as if we were right at home ! No questions went unanswered I didn't feel rushed during our conversation or pressured. She was very easy to talk to and we definitely wouldnt mind having her as my community manager it seems like she really cares .if we do decide to rent here it's definitely because of her ! thank you Tracy !

This campground is beautiful and has everything. The pool is heated, there are 4 jacuzzi's, tennis…read morecourts, the golf course is absolutely beautiful. The grounds are immaculate and the staff are super helpful and friendly. They have activities each day if you like to take part in group activities. This is truly glamping at its best! Tip: If you have a small dog, do not ever leave it unattended. The coyotes come out in full force at night in large packs. They come into the parts of the campground that are adjacent to the golf course.

Minny was helpful and was a wealth of information. Golf course closes all of October for…read morere-seeding and doesnt open until mid November. Prices varies from $40/round of golf for residents to $60/round for the public. There is a driving range too and the grass is kept immaculately green. RV space rental ranges from $90/day to $50/day on ạ monthly contract. Weekly and monthly plus electricity.

Great little hotel!…read more Very clean, quiet, the rooms although they look small, are spacious. There is a small fridge, closet space, and a table. They do provide extra pillows. AC was good and strong and they also provided a fan. Sheets and bed were also clean. The hotel itself has a pool if you want to get in or have kids with you! Check in/out staff was very nice and friendly. Also near restaurants and stores! Definitely recommend!

Very clean and quiet room, with AC that works very well. The room had a nice refrigerator and…read moremicrowave. Bathroom was large enough, however the shower is fairly small and has a shower curtain that doesn't stop all of the water from getting onto the bathroom floor. Not the worst thing in the world, and for the price this is a great deal, and comfortable too!!!

Even though it was 117 degrees out I really enjoyed my stay! Super friendly and knowledgeable…read morestaff. I liked the option of having access to different pools. We stayed in a casita with a private jacuzzi which I still used despite it being so hot out. The rooms AC worked great! The citrus served in drinks and food was super good and some of the best grapefruit I've had.

The servers and bartenders were incredibly friendly, attentive, and helpful. I really wanted to…read morelove this place, but after my experience, I won't be returning. First, the biggest issue: roaches and spiders. Yes, you read that correctly. There were both roaches and spiders in my room. When I reported it to the front desk, I was shocked by the response. The employee simply said, "That's common here," as if it were completely normal. Instead of offering a meaningful solution, they handed me a new toothbrush because a roach had crawled all over mine. And that was it! Needless to say, I was extremely disappointed. I've contacted the corporate office and hope they'll offer a refund or some other form of resolution. The food was decent, but it was overpriced. You won't find much on the menu for under $13. On a positive note, the spa was wonderful. I thoroughly enjoyed my treatments, and the staff there were warm, professional, and genuinely caring. Along with the kitchen staff, servers, and bartenders, they provided excellent customer service. Unfortunately, I can't say the same about the front desk, whose response to a serious cleanliness issue fell far short of what I expected. The furniture is falling apart and the floor is stained. The cleanliness of this place is unfortunately subpar. There were random rags just laying around for some reason, and no one picked them up (so I did). Very disappointing for the amount of money I spent...

This place fills up fast but we booked several months out and were able to choose our campsites…read morebased on proximity to the dumpsters, bathrooms, and even based on whether the sites had shade. We reserved campsites 89 and 90. Campsites were about $37 per night, after the reservation fee, and could fit a maximum of eight people in two tents. Several of us had car set-ups and when we called the reservation office, they confirmed that sleeping in the car wouldn't count towards the two tent limit. Each site also has two dedicated parking spots. If you have additional cars, it'll be $6 per car/night and there's overflow parking scattered around the campground. Quiet hours start at 10PM and all campfires must be out (no embers) by 11PM. The bathrooms were fine, considering this was a campground. Showers are coin-operated and you can get 4 minutes for 50 cents. Make sure to exchange your cash at the ranger station before the sun sets! From my friend group, I heard mixed reviews on the showers. It seemed like the girl's side had poor water pressure and usually was cold. But both times I showered, I had decent pressure and the water eventually turned warm. There's also potable water throughout the campground, with a specific spout with filtered water (for taste). Our campsites were pretty great especially site 90. It's flat and right under a huge tree so it was the perfect spot to hang out and escape the sun. For tents, the ground was kind of rocky so make sure to bring a pad or air mattress if you can. Each site comes with a table and a fire pit. For firewood, you have to purchase from the campground because they don't want you to accidentally introduce any invasive species. Overall, great campsite with decent bathrooms! We didn't get a chance to explore the campground and the trails around it so I would love to come back one day. Oh and dogs are allowed as long as they're on a leash!

We just got here today but overall we enjoy it. Pros- big…read morecamping spots, three trails, bathrooms that are clean with showers, water refill stations, water spigot at your camp site, and they allow dogs! Rangers are super friendly Cons- very close to neighbors, loud children at times, strict quiet hours at 10 and fires out at 11, loud hand dryer in women's bathroom you hear all day and night. Even with the cons we still enjoy it and will most likely come back. It's so nice to be in the trees and the rangers are so kind. It's also a very nice camping we can take our dog.