i wish i could leave a better review.
the desk staff and the sleeping pods are great. however, their rude, male cleaner barged into our women's only dorm room just as i was about to change clothes, unannounced. i was startled & said, "can you knock next time? i was about to change." he barked, "see this (pointing to the curtain/door he just opened)? it's open. you know what time it is? i have to clean the room. you know how much you paid for for this room? if you want better, you can pay $850 down the street." my friend was so freaked out she left, and since i didn't want to change in front of him, i had to wait for him to leave our room. when he finally did, i closed the curtain & said, "don't come in here, i'm changing." he pointed at me, responding, "you can't tell me what to do. you can make a request and i'll see." i don't think i need to say more about how wrong his behavior was. the hostel doesn't mention cleaning times anywhere and we received no notification that rude-dude was in the women's area, let alone that he was going to walk into our room.
also, there's a very strong cat pee smell in the entire bathroom, especially in the toilet area. it's nasty. management said they're trying to fix it.
again, the sleep pods are great, the general cleaning woman is great, and the front of house staff is great. if you can handle strong cat pee smell and very rude room cleaners, this is your place. read more